Hôtel du Parc, Restaurant, Spa & Wellness

This was the worst experience Ive ever had. Worst customer service possible.

Spacious comfortable room. Clean and quiet. Modern bathroom. Great shower.

Synthetic pillows. ( I realise though that hotels do this to avoid allergies)

Apartment outside of the main hotel, ground floor, on the street, not clean, spider net, bad!

Clean and located close to center of town. Great restaurants and shopping near

NO AIR CONDITIONING :-(

Staff super helpful, nothing too much trouble.Dinner in the restaurant was top-notch.The Wellness area was charming and varied, we thoroughly enjoyed unwinding there.

The Spa.

The apartment was small and not comfortable.

the spa and facilities were excellent.restaurant was good.the breakfast was very good the staff were very attentive and continually kept the food plates topped up.it was so easy to walk into town.

the room was good but no air conditioning , we were unable to open the windows because of the road noise so the room was very warm.

Located on the Niederbronn les Bains creek with a beautiful bridge in the middle of the hotel. The balcony was a highlight. The room was clean and quiet.

The pool water was opaque and needed changing. The breakfast was average but no müseli or fresh fruit apart from apples. For a wellness hotel i expected more healthy foods. The mattresses need replacing.

Well, everything was super clean. Friendly staff.

In a SPA pay for the towel... Strange. The hammam during our 3 days stay it didn't work on 2. The room was nice, except the bathroom was ... How to say it nice ... Was renovated by someone who have no idea. Like sqare toilet with round seat, the shower wasn't nice, the taps were not attached.

Staff was friendly amd very polite

Bed was extremely unconfortable, the mattress is beat up and should be changed asap. Bathroom was not very clean.

The wellness suite is extensive, with pool and sauna etc all very modern and well appointed, the staff working there were lovely. The hotel restaurant was also very good food-wise.

Rooms very small, no in-room fridge, reception closes at 9pm, though they advertise as English speaking not everyone on reception could speak English. We found some personal clothing items left in our room from a previous quest, which has to lead to questioning the cleaning standards. No glass(es) provided in the room other than plastic cups sealed in more plastic. There was an alcove that really could have done with a small reading lamp allowing the room to be 'split' into two zones if someone wanted to have a sleep while someone else sat up and read - that would make a lot nicer use of the space.

Overall a pleasant hotel and place to stay. The Breakfast excellent!

Not enough parking! The throw pillows on the beds were inadequate for a comfortable sleep! Invest in some proper pillows.

The wellness area was good

The room was very stuffy, no airconditioning (or a cooling alternative) in very hot weather, and very dated. The staff weren’t very friendly (don’t think anyone particularly liked working there), the breakfast (with almost an hour before it ended) was very limited, had no cheese, no possible vegetarian option (even 1 would have been good), one type of bread ..

Location near the park is convenient. Staff is competent. Breakfast was nice. There's a real key for the door lock.

WiFi was more like WiFi in the early 2000s. Not a lot of space to walk in the room. Desk was not practical. Swimming Pool opening times do not fit a late arrival and early departures. Mattress was bigger than the case of the bed.

The spa. Very clean and relaxing. The location and availability of parking.

The evening meal was very disappointing. Poor presentation and quality. The breakfast was also disappointing... Baguette only and mini croissants... While in bakery nearby a choice of wonderful bread and croissants.

Location

Seems a little old and tired

Very helpful and friendly staff

The receptionist is very gentle and nice

The breakfast guy staff being partial and rude.

De lokatie prima en de wellness was perfect.

Nice hotel in an attractive small town