Villa Morgana Resort and Spa

very good

very good

The pictures on Booking.com looked lovely, the reality of the 'resort' was terrible.

The pictures were manipulated, the grass was fake, no spa facilities, the nescafe coffee machine was aweful. Very dissapointing and misleading advertising.

staff were helpful when we asked for help

nothing to do except stay in the room, the pool is not heated and no food until 7pm. I have stayed in 4 star hotels but this is a 3 star at best.

Hotel cleanliness

Lack of proper english speakers, location of hotel which you didn´t have beach access. They mentioned they had free shuttles but then on the propertie they said by shuttle they meant public transport. Breakfast was so average

Staff were incredibly accomodating and polite especially Alessia. The hotel pool was superb, the scenary and surroundings are also very beautiful. We definitely will be staying here again.

if I really have to find something, the breakfast menu products could be improved

Breakfast, dinner, location

Close to Chinese market

Bed was very hard and spa was closed

Staff was welcoming

Spa was closed and expensive for the offering. Facilities need updating

Nice pool

Constant strong mold/sewer smell in the bathroom, seems like they are trying to hide it with perfume. Could not even shower on the second because I was too disgusted. Rooms are a bit updated but the resort is pretty old. The breakfast is very basic. The only nice thing is the pool, and the staff is kind.

friendly staff,

remote, old, bad food, pool not functioning,

The property was very nice and very well maintained!

The hotel restaurant is closed on Sundays as well as most of the surrounding restaurants and there was no communication on this. As a solo traveler not from the area it was really frustrating to not have access to food and the staff, while very kind, did not offer any sort of help or advice on how to find a meal on a Sunday night.

The staff was super accommodating. Veronica in particular took her of us for any need. We were able to get a couple massage at the Spa located inside the hotel. The best part of this hotel is the pool. Amazing! I would stay again

Only reason for giving this place a 6 is the very friendly and helpful staff - thank you for the good service

Location is outside the city with no restaurants close by, room and hotel are very dated and need an update (not 4 star value), pool costs 10 euro per person per day and is located across a small road, breakfast was horrible, noise from party at night

la tranquillità, la cortesia del personale, la piscina

parcheggio scomodo, facilities per il bagno

I loved everything about the property, starting from its wonderful location beside the lake.The staff is lovely, very welcoming and kind. Ready to help with whatever you need. I left my charger in the room after check out and they went and got it for me, it was right where I left it. The pool is amazing, I didn’t want to leave.

The location was nice, it was away from the business of town, but we were still able to walk to restaurants and pubs. The staff was extremely friendly and accommodating. The view from the pool was pretty great as well.

It would have been nice if the pool was heated.

pleasant hotel, good sized room, bathroom and balcony and staff very helpful

you need to hire a car, it is a distance from anywhere and the restaurant food onsite is poor. spa / swimming pool is accessed through 2 gates and you have to climb over broken paths and tree root to access - not great for anyone with mobility issues

The staff were excellent and made the stay amazing

the spa was never open and they won’t post the hours. I think the lady just wanted to go home and so they closed early or didn’t open. the only reason we choose this hotel was for the spa facilities. we had dinner 1 night and I can only describe it has disgusting. everyone got food at different times. with one person getting their first and second at the same time. there were 5 of us and another couple so I’m not sure why it was so difficult. the food itself was awful. no flavor and fried fish was not cooked fully I found a frozen piece . the property is definitely dated but it’s comfortable and the staff are just fantastic this is the only reason they got a higher rating.

The design and location are quite nice, lots of green around the hotel. Nice balcony setup if you've booked a room with it, there is parking in front of the hotel.

The bed and pillows were quite old and stiff, the towels smelled a bit stale. The entry in to the garage was narrow and I couldn't fit my car so had to park outside.

The staff was very polite and friendly. The rooms were cosy and clean.

The breakfast was fairly poor. Eggs were cold. Not a single vegetable available at breakfast. Spa facilities not available for kids (11 and 12 years old) which was not mentioned on the website. Swimming pool was very nice but ice cold so only good during summer. Steam room not available for free as stated on the website.