Hotel Charleston

We stayed three nights in beautiful Spoleto. Our room was comfortable and the location of the hotel was great. we enjoyed being able to have a light breakfast every morning and delicious cappuccino. The staff was very friendly.We lost a wallet during our stay and some kind person returned it to the police. We got a message from the hotel telling us that the wallet had been located with instructions on how to retrieve it. We so appreciated their excellent communication.

location good, people nice, wi-fi not great, and smell of cigarettes

they claimed the space was non-smoking but it reeked of smoke.

Very friendly and efficient staff. Nice terrace for OK breakfast. Good location.

Beds need replacing. I could feel the springs

The staff was really friendly & helpful! We had a medical issue & they went above & beyond with getting us to the hospital & then to the pharmacy.

The breakfast was a “C”

Perfect location, with onsite paid parking.

Old hotel.

We loved the old charm of the Hotel. The staff were so friendly, welcoming and kind. We will always stay at this Hotel when in Spoleto.

For my wife and I we have nothing to say bad about the property.

Beautiful hotel extremely well situated. The staff were extremely friendly and helpful. Very close to all of the main sites of Spoleto. In close walking distance lots of lovely restaurants, highly recommend the "Trattoria Del Festival" excellent food and friendly staff.

A great stay, very clean and comfortable. We had a triple room for two adults and two small children and it was perfect. Great location, great breakfast, beautiful atmosphere.

The staff were extremely efficient and friendly. The sauna was excellent and the setup was impressive. My wife and I thoroughly enjoyed our stay.

Staff were welcoming, accomodating and helpful. Room was upgraded for no cost with a larger room and view from window.

The Charleston is beautiful, in a great location in the old town, staff was wonderful, extremely helpful & breakfast was great

Position very good looking onto the piazza. Very well situated in the old town. The breakfast was quite an adequate choice of cereals & cakes, would have preferred more fruit. The terrace.for breakfast in the shade looking onto the square was perfectly placed for a relaxed start to the day

This place feels a little stuck in the early 2000s, but that’s abolsutely not a negative thing in the case of this hotel. Yes, there’s a bit of dated feel to the facilities, but then the building is from the 15th century, which puts all that in perspective and adds an extraordinary amount of character to the place. From the dark wooden beams across the ceiling which have seen centuries of guests, to the bright orange phone set from 2003 with a list of quick dials that no one in the digital age needs anymore, all these ingredients make you feel at home without trying. Charismatic staff add to the atmosphere. Did I say I didn’t even pay that much? No, I did not get bribed for writing this review, although the lovely cappuccino I was treated with over breakfast certainly helped shape my opinion. Many thanks ragazzi!

Well, maybe you can consider updating the bathroom a little, but then, why would you? The current one works as it has done for the last 25 years.

The hotel is located within the historical center and at just a few minutes walking from the main streets. The staff was very helpful and kind, and fluent in English. The breakfast was ok, there were some bread rolls and charcuterie, fruits, yogurt, cakes, and cereal. The room itself was very clean, and cleaned on a daily basis.

The room was on the smaller end, and the noise isolation on the inside was not great.

A large room with comfortable king size bed.The staff were very friendly and helpful. You could eat breakfast outside and there was a large variety of food for breakfast.The location was a short five minute walk to the nearest lifts and escalators to the upper parts of the town.

There was nothing not to like

Lovely quaint hotel in heart of Spoleto. Comfy beds, great breakfast, gracious staff, and a parking garage, which is great and not typical. Very happy there and absolutely would recommend.

All great

Good location and lovely and helpful staff.Room was large and private. There are comfortable lounge areas and nice alfresco which was great for afternoon drinks (from hotel bar)

Beds and pillows need updating, wifi in rooms would be great.Breakfast was pretty basic, but ok.

Central location, within walking distance of the centre.

Noisy corridor - can hear every guest walking up/down the stairs and entering their room.Was disappointed there was only one iron in the entire hotel, which stopped working. This was despite requesting it in advance, as it was one of the fundamental facilities I required and would not have stayed had there not been an iron available (attending a wedding). Had to spend an hour taking my suit to the dry cleaner instead.

It is a long walk from the bus station. Taxis are available at the bus stop. The breakfast room is in the basement and lacks windows

Charming hotel in a great location. The breakfast was excellent, there’s a really friendly, helpful lady who makes most of the food - amazing ricotta and potato cakes and lots of lovely baking. She makes exactly the sort of coffee you ask for and she was always ready to make us a second drink,

Nice room but it needed a wardrobe rather than just a coat hanger rail.