The Originals Access, Hôtel Arum, Remiremont

It was clean and had parking. The lady on reception was friendly.

From the outside it is unappealing looks run down and dirty. Inside it is old, extremely dated and in terrible need of a renovation. In my room one bedside table was falling off the wall with a sharp nail sticking out of it. My water bottle literally slid off the shelf. The other bed shelf had obviously already taken its leave! The painted wood panelling around and open wardrobe shelf look like they’ve not seen a lick of paint in decades. The bed is creaky and hard. The pillows are old and thin as toast.

The hotel is what would be termed a "boutique" hotel. It is basic but it fulfils all a travellers needs and its location is great for exploring Remiremont. The staff were very helpful and pleasant. It was very quiet and I would visit again.

Not much. If you want fantastic views this hotel is not for you. But if you just want a clean basic hotel to use as a base its great value for money.

Location is good, walking distance to restaurants, private parking just outside the hotel(not covered)

- No heating with 4° outside (they said in the morning would have worked but it was not working) not mentioned at time of booking nor at cheeckin, only mentioned upon request in the evening;- No hot water in the morning;- Hairdryer broken.

Easy to find and only hotel around

Asked for 4-5 check in which was confirmed Arrived at 4 hotel closed rang number and due to language difficulties unable to gain access Staff member who did check me in was very helpful but the fact my original request was accepted then completely ignored was very disappointing Place was dated and bit grubby in areas could do with redecorating

Nothing, while travelling with three kids the door was closed when we arrived. We called more than 20 times the number provided on the door and no one came to open. We had to leave and find an alternative.

Everything. This is a joke of an hotel, avoid at all costs. Completly unreliable for a night stop on our way to our holiday destination.

Lovely rooms, great location and good breakfast.

This is a really good value, comfortable place to stay! The rooms are large and comfortable, with a well appointed ensuite - bed particularly comfortable. The breakfast was fantastic and excellent value for money. I arrived on a sunday evening when reception was closed. The hotel called me on Sunday afternoon to give me clear, simple instructions on how to access the hotel and my room, which worked perfectly. I will definitely stay here again.

Bed was comfortable.Free parking next to hotel (not protected)

Nobody at reception on arrival (had to call a number). Cluttered reception area with musky odour. Bed side table broken, curtain not hanging correctly.

Everything really good , the only this I didn't like at all it the accessibility as the hotel is closed during most part of the day.

Our reservation was only one night, but it was good.

bathroom

breakfast

Friendly staff and very comfortable and spacious room.

Passable

Good