Hotel Herckmans - Self Check-in Hotel

I enjoyed the location in the pedestrian zone with nearby restaurants, bus stops and shops. The bathroom was very large with double sinks. The purchased breakfast was a nice, continental breakfast with boiled eggs. The bed was large enough and comfortable. Fresh towels and bottled water provided each day. There was an elevator for floor access with luggage.

The bed pillows were flat and uncomfortable. I should have asked for additional ones. The door between the bedroom and bathroom was a large, sliding glass panel. We kept it open for safety, as it was wobbly and easily bumped into. No sound separation from the bathroom/toilet. Huge, deep bathtub with handheld/wall shower head and no door/curtain to keep water inside tub.

Super efficient staff, modern interiors, central location.

Women singing badly in the room next door to the same song 5 times over- it's a hotel not a concert hall.

The rooms are nicely modernised, bright, large enough and the bed was comfortable. Breakfast was all I expected, and all the staff I met was most friendly and helpful.

Small very small criticism: the bedside tables, fixed to the wall, were VERY wobbly.

Easy to get to. Easy and inexpensive close by overnight parking. Very friendly, tidied up our room every day

Shower is small. Very noisy with sounds of moving tables and chairs. Street noisy was not.progl

Ettelbruck is a nice place to hike in the north of Luxembourg, and allows the visit of a number of castles. Herckmans is a comfortable hotel with a good breakfast. The towels were really epic! Never had them so fluffy and thick. The village offers some nice restaurants.

The in-house restaurant could improve, with e.g. less dressing on the salad...

The hotel also offered free coffee and tea. Because there was no AC after asking I got a fan which made the heat a little bearable.

Beware! On the website it states "We offer an air-conditioned single room" but there was no air-conditioning. And during our stay it was very hot but no AC. Keeping the windows open at night was also no option due to the noise outside till late night and again early in the morning like at 5:30 (store deliveries)!When I ask about the AC the manager(?) the answer was "C'est comme ça"! As the building has a restaurant on the 1st floor, there are the smells from the restaurant kitchen on the floor outside the room when the restaurant is open.The drain in the bathroom smelled badly.Don't feel like it was worth the price we paid.

All staf was really really friendly and helpfull so that's a great plus! Breakfast was correct for the price. Nothing fancy but everything was fresh and tastefull.

The drain in the bathroom smelled badly and because of that the entre room smelled quite badly when we got there. Opening up a window made it acceptable. Bathroom in general was very dated. Toilet would make pretty loud noises at random times during the night. There is no musquito protection when you open a window. Also very noisy on the Street all night and especially in the morning at 5:30ish when they started to move the rubbish containers from the restaurant below. Also the Coffee machine in the hall way was noisy. Don't feel like it was worth the price we paid.

great location, nice staff, very nice rooms

Friendly staff, taking care of issues when needed. Lovely coffee corner and great central location

It can be slightly noisy (sound proofing)

Nice hotel easy to access but straight into the traffic free area, so nice to walk out in the evening.

No aircon in second room. Nearby parking is free overnight but limited to 2hrs paid during the day.

The hotel as a whole was excellent and the staff were very friendly, especially the young lady on reception who gave us lots of local information and the app for the local bus services (but can't remember her name), also very convenient for public transport and retail therapy.Chances are we will return there next year

Early morning noise of deliveries to local stores (especially Proxy), but realise that was not the hotel

It’s centrally located and a great base point for hiking. The supermarket is right next to the hotel and the hotel also offered free coffee and tea.

No complaints

Had an underground locked parking area for motorcycles. Was very central to town, it's actually right on the pedestrian precinct. Room was fine for a one night stay.

Didn't have a way to hold the shower head up while taking a shower which was a pain. The climb up and down the stairs was a bit tight..Maybe not for the infirm. A wee bit tricky to find.

We had a Superior room on the top floor. Very large room and bathroom, but care with the sloping walls.The staff in reception (1st Floor) were really helpful and the lady at breakfast kept things going. A good breakfast, continental style, but you can boil some eggs, if the fancy takes you.Secure car parking, but not sure how many it accommodates.I visited the General Patton Museum (wife didn't fancy it) and very informative of what happened to neutral Luxembourg in WW2.We had an enjoyable meal in La Fiducia (as recommended by reception),....Herckman's restaurant closed.Next day went to Luxembourg City by train (FREE !!!....all travel is FREE!!).And to finish....petrol is pretty cheap...we paid 1.56 Euros per litre....about £1.32/ltr.

When you arrive in your car, there's no drop-off area as such. So just parked somewhere I shouldn't and found reception where they then showed me the secure car parking, which I'd reserved. Glad that my wife could stay with the car until my return.

The staff was amazing and friendly. The room was clean, & had everything it needed.

great rooms, super practical. better than the photos. very clean, perfect location. loved it.

Staff is very flexible and helpful, the family room is very spacious and clean, and the free coffee and tea is a definitely a plus

When you see the hotel at first on a dark cloudy really cold winter day, the building seems to be from another century. But when you get on the floor with the hotel rooms (I was on 2nd floor, reachable with elevator or stairs), you will be surprised: everything looks new and well cleaned.The room I got, was perfect for a short stay, in size very good and clean. The heating worked very well and and the bed was comfortable.The bathroom was optical not in the modern state mentioned in the advertising photos, but it was okay and clean. And the two, three things who should be repaired, are not need to be declared - they where totally acceptable.I had no breakfast, so I can't tell you about that. But on the floor there is an area where you can get tea (and (instant) coffee?) on your own for free.Just 50m away from the entrance of the hotel, there is a paid public parking area. I don't remember the exact times, but Monday to Friday you have to pay from 8h00 until 18h00, and on Saturday from 8h00 until 14h00. All other times are free and on this parking area is also an electric car charger (I didn't use).In the building just across is a supermarket, if you need something.

- As always, in hotels you can discuss about the silence and noises in a room. In my room I could clearly hear, what in the neighbour room was discussed (until 2 in the morning :-/ ). Other noises from the hotel or from outside I didn't hear.- As the building has a restaurant on the 1st floor, there are the smells from the restaurant kitchen on the floor outside the room when the restaurant is open. But in the room, you smell nothing ;-) So it was okay for me.

Nice staff. Very helpful. Breakfast also was a delight.

Charging my 2 kids the same price as an adult (10€), for breakfast is a bit unfair, as they're 6 and 8 and don't eat as much as an adult.Finding suitable parking was a nuisance. Additionally, about 80 m away is a plaza in front of a church. Nearby was a gang of immigrants, with loud music, and loud yelling, breathing from balloons, and making the area feel unsafe.

Great location and great staff!It was clean comfortable and very safe.

Everything es perfect