Randolins Familienresort

Overall excellent value for money hotel for families & friends travelers and which doesn't jack up its prices during major local events. Wonderful views from the hotel. Our room was spacious, comfy, warm and quiet. Facilities were very clean and well-maintained. Staff is friendly and helpful and communication is good.Excellent farm-to-table breakfast with lots of home-made and fresh options. A shuttle service is available for guests to commute to St.Moritz city center. Great hotel location overall.Very well maintained property with efficient staff, e.g. there were some snowstorms during our stay and alleys around the hotel & parking were already cleared when we woke up in the morning. Great parking size with lots of space to maneuver, included in the total price of stay. We would definitely come back.

The room could have been equipped with a coffee machine and disposable slippers as extra suggestions for improvement.Bed pillows were too soft for a proper quality sleep.Hotel shuttle hours could be also extended beyond skiing hours as demand is there too to access St.Moritz restaurants, shopping etc.During the core of winter just be aware that the hotel is located quite uphill from the main road and it can be tricky driving up & down when the access road is all frozen, even with a SUV car equipped with winter tires.We didn't try the spa nor the restaurants for dinner.

Everything was excellent overall. the front desk dtaff was very nice and helpfullBreakfast was good

One hotel staff member who, despite us explaining that our son wasn’t feeling well and preferred to sit in the lobby to eat his bread and jam in the morning — in order to avoid the smells in the dining room that made him feel worse — firmly refused to let him stay there and sent them back to the room.

Loved the setting, the friendly staff, the views, the playground, the comfortable beds, the shuttle service, and the Swiss restaurant. The property felt really safe and the kids could play outside while we stayed in the restaurant.

Didn’t like the shower arrangement in our bathroom. Water got everywhere, all over the floor near the toilet.

View, location, facilities, staff was great

Parkplace was not clean and car was blocked for many hours.

The views from our hotel room were stunning and the staff were fantastic. we didn't get to use the wellness centre, but we did go down and have a look. Saunas, hot pools, etc. It looks amazing. Our dinner was delicious, and the breakfast buffet had a decent variety.

It was quite expensive, but for the views and time of year that we were there, I'm not surprised.

The views are amazing, and loved the breakfast. Although we did not take the shuttle service, it sounded fun!

I would expect some basic amenities in the room like kettle, cups, and instant coffee.Had to walk to the other building reception in freezing cold at night to borrow a kettle.

Very resort feel. Peaceful and supported transfer by hotel shuttle.

Long distance from town. Thankful for bus shuttle. But the shuttle only ran once every thirty mins town and fits only 8. Otherwise. Very good place.

Perfect place to be in S. Moritz. In a very quite place, Room was great, clean and shower was fantastic. Wellness area small but useful and complete. Breakfast was beyond expectations, lots of choice, mostly home made. I will probably be back in this place. The also gave a gift to my wife for her birthday, that was very kind !!

everything was great. Pillows maybe too soft, but it was not a problem.

The hotel was very nice, well located, and had a very helpful and extremely friendly staff. I great option for families travelling with children.

Everything. Facilitates were beautiful and clean. Staff was friendly and helpful. Food was good. Kid areas amazing.

Location, breakfast. Stuff was helpful to change rooms. The second panorama room was very beautiful and quiet.

We changed the room after the first night. The first room was very noisy, ground floor with windows on the street where people talk two meters from us sleeping, also car parking to unload one meter from the window.. Also it was a family room where "parents bedroom" walked through to go to the bathroom or out . Very tiny and noisy.

It's just a few minutes to drive to the center of St.Moritz. Breakfast's buffet is good enough.Hotel has the own shuttle bus to slopes to ski.

It would be good to have a small fridge in the room. I had some problems with my medicine.

I loved this place for its service from the moment they pick you up at the train station, the attention at the reception and the restaurant. My daughter had a birthday and they left a gift in her room.

The room was clean and extremely comfortable!The shuttle bus made getting to the town centre easy and stress free. Taxi’s can be expensive so using the shuttle several times a day was certainly a great help. The staff were very accomodating and helpful.

Spacious room, comfortable bed and pillow, clean.

Parking is outdoor and need to walk from room, was not convenient when raining/snowing. Breakfast is very limited and dinner food in the restaurant was average.

view, the staff, playground, we had dinner in the restaurant very delicious swiss dishes, the rooms were clean and spacious.

the noises from neighbors they were bbq in the night in the front of the rooms and they were big group.. the hotel should put rules for big group or family to keep the noise down..etc.

We liked everything. The room and the balcony with a view, the playground as well as the indoor playroom, the breakfast which had enough options, the restaurant for dinner. The staff is helpful and welcoming and there are tons of information material provided. Hope to be back soon.

The sliding doors inside the apartment did not isolate well from noise, so watching TV disturbs whoever is already asleep in the bedroom. Also they were a little difficult to move.

Helpful staff; shuttle facility: nice spacious rooms for family with bunk beds; good, quality breakfast

Nothing really; we had a lovely time.

Great for families, very clean, great breakfast, beautiful setting!

Nothing really

We loved the free shuttle bus service, which was very crucial as the hotel is located in an area that is difficult to travel if you are on foot or do not have a car. The reception customer service was very good, they were kind, welcoming and very helpful. Our room had an amazing view of the mountains, which was very lovely to wake up to in the morning.

The dinner options of eating at the restaurant or salad buffet were not very satisfying, as the food options were limited and did not suit our taste. However, the buffet option does change on the weekend to a more enticing one, but we did not stay to try this out. The hotel is located a fair way from the town centre, and we did not have our own private transport so our only dinner choices were at the hotel.