Hotel Roseg-Gletscher

The location was beautiful and the experience extremely unique.

I do not recommend staying at this hotel if you have interest in doing things within Pontresina much. While the hike back to town is nice, it’s a solid 1.5 hours and the shuttle is a bit of a headache with limited times of service.

Wonderful location, very friendly staff. We were four people and we had a shared room only for us, so we didn’t need to share it with anyone else.

More private rooms would be perfect

Great location, wonderful staff, awesome restaurant. The scenery was unbelievable!

This was an excellent place to spend 3 nights while hiking in this valley. Clean. Comfortable. Quiet. Good meals. Friendly and helpful staff. I would certainly stay here again.

I only speak English, so I don't really know what happened, but I tried to communicate to at least 3 different staff members at least 4 different times on 4 different days that I wanted the 9 am shuttle to Pontresina on my departure date and got the impression that I just had to show up on time. However, a group of 12 may have altered shuttle times that morning, and the driver seemed surprised to learn that he had to make a separate trip just for me. I could easily have gone earlier if I had known. It is unclear to me what I could have done better, but the overall service here was so good that I think this was a temporary communication problem that they will address.

beautiful location, excellent food, sun and snow

nothing to complain about, had even mobile phone connection

Absolutely amazing location. Stunning scenery!Lovely hikes!

The staff (not the cleaning staff) look extremely unhappy. It comes across in their attitude towards all the guests staying or using the restaurant. I didn’t experience it anywhere else in Switzerland. Had to sit at reception to charge my phone. Not a single plug in the room or the entire building where the dormitories are. I noticed someone unplugged the hand dryer in the bathroom to charge their phone. The head manager’s attitude towards me was just offensive.

Lovely hotel in a perfect place

The walls are paper thin and we had a couple of girls giggling all night which kept us awake

We loved everything about the property. It is in an idyllic setting on a nature preserve with an arrival by horse. Staff were friendly and helpful, dinner was delicious including tasty homemade blend of tea, water pressure amazing. They included free ride back to either Pontresina or St Moritz station. Can’t wait to return here!

Nothing!

the property is designed to give an authentic experience on how the life would be on a glacier. Amazing!

The staff was really professional and friendly.,

The mountain view from the hotel, the decorations of the restaurant, and the delicious desserts buffet

Room overpriced

We loved the remote location, traveling in by horse-drawn carriage, winter walking, seeing wildlife on the hillsides, feeding the birds. The food exceeded expectations by a significant margin.

Nothing. I can understand that some people might not like the rustic, remote nature of this hotel -- but then hopefully it will remain not so busy sometimes! If you are not a hiker or cross-country skier, there is not much to do in winter.

This is the perfect place to stay in the real nature, very very beautiful valley - almost in front of the Gletchers.That is great that Hotel is located quite away from the town and other villages - you feel really just pure nature there.You can reach it by foot through nice and beautiful road around 7km, or take hors omnibus for 25 CHF from Pontresina.Restaurant is great! Very very tasty!

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Friendly, great service. Clean with facilities. Great views and location

We stayed in the dormitory rooms which were clean and roomy but the bed mattress was very thin and even for a lightweight person it was a a bit of a hard surface to lie on. And we are used to camping and lying on a sleeping mat

Lovely staff, surroundings, room with a view and dinner was fabulous.

The location is everything. It is an incredible experience! Do try to get a room with a view. Staff kept the kitchen open especially for us. It is not a luxury hotel, rather simple, but who needs that when you can sleep alone (almost) on a Gletscher (disappearing)! Just amazing!

Location is amazing. The view out of the window of our room was so beautiful. Comfortable bed

All perfect!

Beautiful hotel nestled in the verdant Roseg valley .Serenity and beauty, this is how I would describe it!. The hotel is everything one could wish for - tidy and cosy rooms, delicious food and very kind staff. We will visit this place again and again... Excellent place!.

All of the staff were friendly and welcoming, despite the language barrier. The breakfast was excellent, they even made me fresh scrambled eggs.

My pickup at the train station was forgotten, but I called them and they promptly came to get me. Hard to complain since it was a free shuttle.

Modernized, cosy room. The hotel is nested in the middle of nature, a great way to get out of everything! Decent breakfast.

The room I had was just at the top of the stairs which was very noisy as soon as someone would come in or out of the hotel unfortauntely.

The location is extraordinary. Had sleep less night as no heaters working it was zero quality sleep, good breakfast and people.

Heaters would have been made it perfect