Hotel Laudinella

The rooms were renovated and nicely styled.

It being the Christmas holiday, we expected more holiday decor and music in the lobby, but only one small Christmas tree and no holiday music playing over the speaker system. It was disappointing there was no effort to bring holiday spirit for guests.

Staff were pleasant and helpful.Spacious room and clean.Free transportation card was given to us( including local bus,train and cable car to Divolessa mountain top.Also,the hotel has a van to pick up guests at the train.Excellent breakfast and restaurants

Breakfast

Good location and lobby area was good for lounging around

No free access to spa facility

Great location, nice lobby, multiple dining options within the hotel

1. Only hotel around that did not have a clean (ice-free) access to the sidewalks2. Nickel and dimed for water, charging the car and accessing the spa3. Very basic room: small room, little to no amenities that you would expect in a 4 star hotel, terrible pillows. Hotel was constantly overheated despite having the heat off

Wonderful location in St Moritz. The hotel looks like it will be lovely once renovations are done. Great breakfast.

The hotel is currently under renovations and I was woken up at 7:30 am by loud drilling and construction every day. To be fair, this was disclosed up front. But it does make for an uncomfortable stay in the interim. What was not disclosed is that they have no spa nor do they provide access to the neighboring hotel’s spa as they said on their listing, which was sadly misleading. The room was also very small and cramped.

Good location

Did not advise property was under construction until the day before Construction was intense - our view was to a trash tank - no amenities/toiletries provided.

Ubication, rooms, OK Breakfast very good

The construction in the hotel is still ongoing and is a little bit uncomfortable.

The hotel is in the middle of a upgrade and we weren't advised until 1 week before we arrived. Room was OK. Breakfast was excellent and so was the pizza restaurant. The staff were very helpful and friendly

Maybe the condition of the hotel

Quiet, clean, near parks, restaurants, staff was very professional.

Luggage storage and retrieval was confusing.

Bedding very comfortable. Breakfast very good

Only negative was ongoing construction

Fabulous staff , especially Peter who checked us in and gave us great information . Beautiful lobby , room , bar and breakfast .

Was a bit of a hike to get into the main part of town from the hotel . Beautiful walk but long . The construction obstructed some things but will be nice when finished .

The breakfast was delicious. They even made omelets to order.

The location was far out of town, close to bunches of multi-colored apartment buildings. There was construction going on everywhere, not only at the hotel. The lobby was hip and cavernous, created to host large parties. Once you left the lobby you entered a completely different area with red carpet and a tiny, shabby elevator that could barely hold 2 people with their bags. The decor of the rooms, a mixture of local wood and green flocked-like wallpaper, looked like something a third grader would design. The hotel photos made it look much better.

Welcoming staff especially shalabyGood location Clean Good breakfast

Constructions

It is very modern and it looks like it was recently remodeled inside. It was clean and comfortable. The breakfast buffet was outstanding.

The spa was still under construction, so was the outside of the hotel. Construction started at 8am. It was hard to find the entrance and parking was not that intuitive. I do understand tho that in order to be nicer, remodel is necessary.

Location

Terrible reception. No greetings when we arrived and was rudely asked for our passports. Sounded more like bad cops than receptionist.

The hotel is gorgeous! Beautiful design, comfortable bed, convenient location. The staff was the friendliest and most helpful we experienced while we were vacationing in Italy and Switzerland.

There was construction going on however, everything else was so perfect it really wasn’t a problem.

Room was very big with a good view. Breakfast was exceptional.

There was quite a bit of construction during our stay, which made navigating the building somewhat confusing. The complimentary shuttle to the train station only ran once an hour starting at 7:55 AM, which didn’t align well with trains to Tirano that departed at :48 past the hour. Because of the inconvenient shuttle schedule, we had to take a taxi to the train station—which cost 30 Swiss francs for a five-minute ride. Housekeeping took our large towels on the first day but didn’t replace them or refill the nearly empty shower soap. Additionally, although the hotel had promoted two dining options—highlighting an Asian restaurant in a pre-arrival email as a silver lining to the ongoing construction—only the Italian restaurant was open. The restaurant also lacked a clear host station, which led to an awkward wait before anyone acknowledged us.

Interior was nice and the staff, both registration and restaurant, was excellent.

Under extensive remodeling. Should be fine when finished.

Price -they had transport from train to hotel . We came in after transport hours but they were willing to accommodate. The lobby and restaurants beautiful

Construction -we stayed on 7th floor and it looked dingy . The room itself was fine