Best Western Plus Hotel Elixir Grasse

location was convenient for my personal needs and close to the bus stop

No room to store properly my belongings for example no dresser with drawers and the hanging rack was too high for a person my height 5'1 the suitcase rack too small Restaurant did not meet the ads on internet all the dishes were delivered and not cooked

How I was greeted and the check-in process. Ample free parking. Excellent free Wi-Fi. Comfortable room with safe, flat screen tv, and king size bed.

Room was small and really only good for sleeping in. No view or comfortable place to sit.The restaurant was disappointing. I had dinner there as I had driven over 10 hours and just wanted to relax.

It is close to Galimard but not many restaurants.

It’s good value and well located

We had to ask for a room change because of a sewer smell in the bathroom which was strong enough it should have been noticed before our arrival. The staff were helpful and courteous in reacting.

Clean, nice lobby and patio dining area nice too. Nice room. Staff handling check out was rude and questioned what we had previously paid. Was not impressed with the staff.

Staff

Garden and pool

No shower curtain, water running everywhere in the bathroom

Hotel was nice and clean and staff were very friendly and always available. Food was tasty and breakfast was also quite nice. Didn't use the pool but looked very refreshing with the surrounding gardens. For those that enjoy quietness the hotel is good.

Although the food at restaurant was tasty, there was not a big variety for eg. fish is not available in the menu just sea bass ravioli. There is also very little to see at walking distance around the hotel so a car ou a bicycle is a must. As hotel is not new it was easy to hear noises specially from doors closing and people talking on corridors. Beds are comfortable but not the pillows - too high for my taste. The light blocking in the room from the window is also not good for those that like me like to sleep in complete darkness.

Breakfast was excellent, the pool and outside areas looked very welcoming and the staff were extremely nice. As a single female traveller I felt safe.

The room and corridors are basic and looking tired but overall it was good value for money.

great spot, great breakfast buffet, very friendly staff. great value and great location

Quiet and clean room alongside downstairs area including breakfast area.

Room was a bit small. Overall, hotel is nice however the 4-star rating by the French ministry of tourism is a far-fetched. Hotel is an honest 3-star in my opinion.

Well presented property with a friendly welcome at reception. Good bar and restaurant on site. Check opening days. Lovely outdoor area with pool. Drinks in fridge.

Coffee pods needed for room.

Conveniently located a short distance from the historic city center of Grasse. Plenty of on-site parking. Liked the double door soundproofing between the bedroom and the hallway. Also, liked the updated bathrooms.

Free nespresso and drinks in the room was a nice touch

The facilities did not match the description. The shower had poor water pressure. Many of the machines in the gym were out of service, the jacuzzi was not working. The staff were often preoccupied and unhelpful. When we booked the sauna one morning, they hadn’t turned it in on - which delayed our last day of holiday. They only gave one dressing gown for a room of two. Whilst having a restaurant they do not serve lunch, when I asked about any snacks ( crisps) during the day - they said they had none despite it saying elsewhere that this was offered. We asked for an iron as we were getting ready for a wedding, they gave us an elderly iron that leaked everywhere

Location, swimming pool, spacious family room. Friendly staff.

The rooms are a bit outdated.

The breakfast was very good with plenty of choice. Rooms were good and the beds were very comfortable. The bar was good but we had to order a local takeaway due to the restaurant being closed. All in all the stay was very good.

Nothing really

Staff attitude, especially (especially Nauline - not sure about the spelling). Spacious room. Nice swimming pool area and good breakfast.

Nice pool, room big and clean, refreshments offered in the room

Toiletries were just for one person and we were two

This best western is located near the nice city of Grasse (5 min by car), it has a nice pool anche gym. Good quality/price, Kind staff

Unfortunately the bed was really uncomfortable, the room is a bit small and we have problem with fridge and safety room that were broken, despite this the staff was very kind and help us with the solution

Great pool, gym has a few machines out of action but overall clean and tidy.

Too far from city centre

Pool and clean place

No eve meal on day we were there?