ibis Styles Carcassonne La Cité

Easy walk to old city. Terrific breakfast.

Great breakfast. Generous and good variety

Bed sheets had bad odor. Like clothes that had been washed by not dried properly

Clean, comfortable and with fun design. Great value, location to visit Carcassone and breakfast.

We booked last minute a room for four. One of the sofa beds wasn’t ready when we got there.

Location, good renovated rooms, very comfortable and excellent breakfast included

The vibe of the place was nice. The room was comfortable and spacious, and seemed very clean. The old medieval city is about 15 mins away, walking. Breakfast was included, and it was handy to have it there.

Sadly, the pool is small, but mostly, it did not look too inviting, for relaxation... but you can live without it.

The staff was very kind to us and went out of their way to help us. Room was perfectly adequate for it's purpose, clean and well-equipped with extra pilows, etc. Breakfast was ample and varied. The location was excellent for exploring Carcassonne.

Heat is controlled centrally and could have been a bit warmer. They turned it up immediately when asked though.

Location was amazing

Staff for breakfast was really rude and noisyAnd aggressive or complaining about any demandI will never come again for this reason

As I was told to avoid Ibis hotel chain in France, stay at ibis Styles Carcassonne La Cité exceeded my expectations. Very good location (about a dozen of minutes to reach the Castle on foot). Nice staff. Very convenient parking space for a car. Good enough breakfast. Big advantage was the swimming pool to refresh after long walking in the La Cité during hot summer days.

The room was a bit tinny for four. During peak breakfast time some food was gone quick and for the staff it took some time to resupply. The hotel restaurant could be better.

Clean, staff was great, quiet…

Soaps were empty, 1 visible towel, shower leaked…

breakfast. location.

they wanted 2 people to use one towel..the second person to use the wet, used towel after their shower. This would somehow save the planet ( and nothing to do with their profit margin, of course).

The location is very good, so is the price. It is a good option if you are looking for value, although rooms are very small.

Good parking, 10 min walk from the castle, breakfast included in the price

The matress was a disaster, we had backpain, the breakfast could be more internationally, the heater could be fit to work through the night

Great location, large rooms and free parking.Clean and great bathroom

Breakfast was chaotic, food not replenished quickly enough but was at peak time. Missed tea making facilities in room.

Breakfast was ok, great orange juice, coffee not that great

room was small

Great car park. Lovely welcome. Staff made a fuss of our dog. Location was a ten minute walk from the Citadel. Evening meal and breakfast were both very good.

Everything was great. Big and modern room, very clean and tidy. Comfortable bed. Kind and friendly receptionists.

Would be great if Ibis hotels had tea and coffee machine in their rooms :)

Very close to La Cité de Carcassonne, clean, comfortable bed, lots of light (we had the corner room normally reserved for wheelchair access. Not sure why we were given this room, tbh), generous breakfast, great shower. Staff were polite and helpful and not overly solicitous. We had dinner in the restaurant and it was very good.

I wish the room had a mini fridge and provided drinking glasses/cups,

Very good hotel at walking distance to the medieval city. Easy to find, with free parking. Quiet at night. Good quality bedding and toiletries, lots of space for your own stuff both in the bedroom and in the bathroom. Heating can be turned off. Excellent breakfast with variety of quality food both salty and sweet. Very kind staff, we could check-in a little earlier

Nice set up in the lobby with games / fuse-ball table. Personnel very friendly. The kids loved the bunked beds.

Water pressure / temperature was a bit off.

Location greatParking on siteFriendly staffComfortable facilitiesGood breakfastValue for money