Cerise Carcassonne Sud

The location was very good

Smelled like mildew,the washroom walls around the shower area had alot of meldew growing,the offfice was advised open us leaving they did say something should be done?

Very nice space with free parking. Also everything was at walking distance so it was convenient.

I didn’t understand why we had to trash garbage as we paid for our stay.

This is great family welcoming location with spacious apartments in the complex. We enjoyed the pool, parking, we have a great breakfast and enjoy the location to walk to the castle nearby. Location was quite and we were able to rest and get power to continue our roadtrip. The staff were great, they have even some small presents for kids. I would like to come again. The city has amazing Christmass decoration in the city, don't miss that.

In December - the central heating design of the apartment was not perfect, so there was extra heaters to provide enough warm. The Castle even in December was very busy.

Perfect location, amazingly friendly and helpful staff. Had an upgrade because our studio was not ready. The apartment we got exceeded our expectations. Large balcony, separate toilet, 2 rooms, large kitchen/dining room, secured parking

Bathroom was a bit dated.

Location to the Citadel - it was a 10-12 minute walk. Very nice optional breakfast and a bar service which served the drinks in the breakfast area, outside in the garden/patio or delivered it to your room. Fridge in your room and a kitchenette, smart bathroom and a balcony off the living area. Free onsite parking

The grandchildren reported that the pool water was very cold (it was October). Also one other guest dived in in the middle of the deep end and started to swim laps using Butterfly stroke. The kids basically had to get out of his way.

Location, space

Cleaning and cozy. Not a nice place to stay!

The room was very large and the breakfast while pricey was good

The pool wasn't active, which considering it is a large part of booking a place really should be accounted for in payment.

The swimming pool was ok.Close to old town, but very far from the new town.The kitchen was not not fully equipped as per inventory, but they quickly gave us a pan when we asked for one.

The staff didn.t speak much english and most questions we asked they said they don.t know.The room was not clean enough, dust not cleaned, the duvets in the living room were full of dog hair, makes me sick to even remember this.You can use the kitchen but you need to clean it yourself spotless or else you have to pay a fee.The room was smelt bad

The stuff was very friendly and responsive to the complains offering a discount for the inconveniences and allowed to keep the car for the day of checking out. Location is quite good also.

We were unlucky to find ourselves with dirty toilet and bed covers. And additionally unsatisfied to know that the cover you normally use to prevent dust landing on the bed sheet and blanket is the “normal” blanket for the sofa bed. I never saw that kind of thing for quite a long history of renting flats and apartments.

The location is fantastic, the parking is great. The staff are very helpful

The property isn’t that clean. Its tired needs updating. It’s quite basic. The pool area has a funny smell.

A waste of money!

The room wasn't made up - It wasn't clean - It was shoddy - Location - The building

To charge 12 euros because of late departure before 13:00 is totally unfair. The cleaner was still cleaning other rooms. Furthermore, the temperature of the swiming pool is not warm enough. No towels are given for the swimming pool and they charge for clean towels.

To charge 12 euros because of late departure before 13:00 is totally unfair. The cleaner was still cleaning other rooms. Furthermore, the temperature of the swiming pool is not warm enough. No towels are given for the swimming pool and they charge for clean towels.

Spacious, simply furnished apartment with full facilities, good parking, warm swimming pool and a pleasant breakfast.

Good to have a kitchen and a separate toilet.Bed was comfortable and kitchen was well equippedBreakfast was good and staff were very friendly

Bit dark and not very cosy. Shower attachment was broken. Only 1 bath towel each all weekWould have liked a restaurant on the site or a little shop

It was close to the old town of Carcassone. The staff were very friendly and helpful. The apartment was spacious and well equipped.

The decor was a little tired and the appartment could have been cleaner.

Large room with kitchen , living room , separate toilette, access to washing machine , bath tub , Lift

Can not lock side window in the bed room balcony .

Excellent kitchenette with electric burner, pots and pans, microwave, kettle, and fridge. Easy free parking, great location, easy road access!

WiFi cuts out every so often and requires reconnecting, but it does work as long as your device remains actively using it, but means you often don’t get WhatsApp calls etc as it doesn’t remain connected while your device is asleep. But WiFi is often an issue at hotels and when it works, it’s fast and good!

Good location!

Not as clean as it could be, swimming pool was a bit disappointing.

Staff exceptional, Large room Large comfortable bed Excellent location 5 minute walk to the medieval city Swimming pool good Kitchen equipment good Our stay was just 1 night but we enjoyed all the facilities Parking

There were cobwebs in our room And we couldn't get the TV to work. The WiFi is not the best

Location was good.Everything was reasonable.

The smell in the toilet was very bad.Like they never clean around.Breakfast was very bad.