Domaine d'Auriac - Relais & Châteaux

Everything. The perfect location, the beautiful property and grounds and swimming pool, the best staff of any hotel we’ve stayed in and the best food of our entire 22 day France trip. Breakfast and dinner every day plus a couple lunches. I can’t say enough about the staff’s professionalism and kindness and willing to help us with every detail we needed.

Nothing. I even liked the decor.

We have known the hotel for 30 years and it never disappoints. The meals were still as good as we remembered them, particularly the dinner. The owners and the staff were ‘aux petits soins’.

The bathroom could be modernised but everything worked.

Most friendly reception and staff throughout stay

Bistro to be open earlier for evening meal

Domaine D’Auriac perfectly combines old school charm with family like warmth. The building is beautiful and rooms are spacious. The owner and her family are around to attend to every details. Staff are superbly knowledgeable and helpful. The swimming pool is beautiful AND big with lovely environment. It is 5 mins drive to the Cite and yet feels like an oasis. Last but not the least, the restaurant is fantastic - authentic, innovative menu all reasonably priced. Highly recommended!

Location was great for us. We didn't stay for breakfast. The room was lovely but a little tired, as were the bathrooms. We had dinner in the restaurant, the food and service was exceptional. As an overall package this Hotel was great, an oldy woldy charm with brilliant staff. It exceeded our expectations.

Rooms and bathrooms in need of some refurbishment but its comfortable and clean. I guess the faded elegance is part of the charm.

Beautiful hotel, lovely garden areas, very friendly and attentive staff, food very good in bistro

Breakfast was served but with no choice - just presented to youFor such a high quality hotel it was disappointing that the Bistro was closed Wednesdays in high summer and only other dining available on site was very expensive (in our opinion) ‘gastronomic’ restaurant.

location was peaceful

let down by the bed. Level of room said a king size room yet bed was 2 single beds pushed together rather than a king size mattress. I pointed this out to staff after first night but nothing done to rectify. Bed not comfortable. we felt hotel was “tired” and in need of redecoration. Had dinner in restaurant on first night - chose meal with wines to accompany each course. Sommelier was very slow to offer wines and did not appear to be duly aware of what food we had chosen, was not keen to discuss wines with us and leaned over us when pouring wine!!

lovely location with amazing pool and restaurant. staff were superb! restaurant is top notch!

hotel was a little tired looking in places.

The ambience of the place was excellent - calm, tranquil, serene and very pretty. The building and interior were very nice and the place was an ideal venue to spend an anniversary weekend. The dinner at the gastronomic restaurant was excellent and the wine choice was excellent - the sommelier was superb in his recommendations including a local rose desert wine which went beautifully with our dessert. The service of the staff was excellent and the place exceeded our expectations overall. My wife also had the facial on site (provided by a third party but arranged by the property) which was also excellent.

Nothing - we liked everything very much!

beautiful location and 5 star staff who went the extra mile to make your holiday special

The property is great the room service menu could be improved ? Hope this helps

Amazing place for a romantic weekend in the scenic Carcassonne. The hotel is elegant and clean, we can't wait to be back in summer to use the beautiful pool!

Facilities and food

Fine and the dinners were superb and exceeded expectation

Fine

The ac was not working

Friendly personal and location

-

Disappointing

Exceptional

Good

Exceptional

Exceptional