ibis Carcassonne Centre la Cité

We could unload the car in front of the hotel before parking the car nearby. Nicely located between the old city and city town. Checkout at 12pm, so we could have a walk in the morning before finishing packing up our cases and leaving town.

Space was tight to accommodate our bed and the crib. Room not very well maintained. Staff in the morning wasn't nearly as nice as the one that welcomed us in the evening.

Breakfast, staff assistance, location, access

Room super tiny and bad temperature graduation, not worth the money. Old fashioned ibis.

Breakfast was expensive

Room was very small and at the front facing a busy main road

Excellent location. Good staff. Nice breakfast

Small cramp room, tiny en-suite. Basin sink very slow to drain. Mattress on one of the single beds in room 304 was a cheap foam rubber replacement. The website gives the impression that the hotel had its own car parking. It doesn’t. Or if it does you can’t use it. The public parking underground the square is very close by with east access, but costs 12 euros per day in April 25.

Almost nothing except for the lovely staff..

Tiny room and beds.. Felt like I was sleeping on cot.. very uncomfortable and bad pillows too!!

Good value for money and beautiful walk to Château Comtal. We travel very light and enjoyed the 30 min walk from the flix bus drpo-off point.

All was good.

Friendly staff , clean rooms

Lack of tea making facilities in room , breakfast good

Rooms are very small but really well equipped. Considering we were over a busy road and a main square, the soundproofin was brilliant and the room was quiet. The location is superb - 5 minutes walk to the town and 15 minutes to the walled city. The staff were ultra helpful and gave us recommendations for restaurants, as well as explaining all the ways to get to the sights with a helpful map. We speak French but their English was better! The breakfast was absolutely superb and they were happy for us to take fruit away for the day. A really lovely stay in a very friendly hotel and we would definitely go back.

The rooms are quite small but we appreciate we are in a very old town where space is at a premium. They were very comfortable and the bed was extremely big so it didn't bother us.

It was very comfortable and great location. The staff was very kind and helpful.

Room is very small and so is the bathroom!

Public parking is directly across the street (public and private). Great hot water, and great WiFi. Elevator/Lift. Nice decent-sized clean room. Large bed. Quiet room in the rear. Great location, you can walk to all the important sites. Good lighting and decent number of electrical outlets.

Check-in Woman could have been a little more warm and welcoming.

Great location for old and new townThe most comfortable I have had in a long time

The room was a bit small for 2 people. As I ended up travelling alone it was ok.Elevator was not working - apparently it was being repaired "for our convenience".

We did not receive breakfast at the hotel

The view from our room at the rear of the property was unpleasant - a large, derelict yard and building (which was also rather eerie).This is in contrast to the front of the hotel which looks out on to the impressive Gambetta Square

Very close to the Carcassonne Castle and to laundry,store,and restaurants.

There was nothing bad I could say.

It started with a very friendly and professional welcome from two staff and their supervisor. They were proactive, supplying us with a local map and explaining local navigation including good dining facilities without being prompted.The breakfast with extra kudos for the electric orange juicer - best juice this holiday.Location is close to the fortress and a 15-20 minute easy walk to town.

The lift was being restored but this is accepted as just bad luck for us as we had to walk up two flights of stairs.

Location was good

Elevator not working. It was apparently for a long time. Rooms extremely small.

Great location, helpful staff, comfortable bed.

Great location and they allowed us to park motorcycles under canopy at side of hotel . Friends said breakfast option excellent

Rather noisy rooms, heavy doors that bang, hair in shower, run down old decor rooms, annoying bedding that didn’t tuck under mattress

Location and clean

No power sockets, no fridge, no tea and coffee in room, very cramped

Free wifi, close to downtown and clean. Functioning A/C but fairly noisy.

Noisy traffic, small window and dark, depressing wall colours (dark grey, red), no place to hang clothes, tiny pillows, tiny and virtually windowless bathroom.