Mercure Rodez Cathédrale & Résidence managed by Mercure Rodez

It was well located

Dark, run down, breakfast room too small

Very Friendly staff very clean lovely breakfast perfect location for a short break

Lovely hotel. Privilege room very big, spotlessly clean and everything you could need. Lovely staff. Nice breakfast. Would stay again.

Would be noisy if you had room at front of hotel.

Central. Some staff members spoke English.

Difficulty in getting a taxi which is a problem in Rodez in general

Staff (especially Charles) were really helpful.The rooms were very clean and comfortable

The hotel bar never seemed to be open.Some milk and breakfast tea in the bedroom would have been greatly appreciated.

The location and rooms were great. All of the staff were sensation, pleasant and extremely helpful.

The only things probably were the lack of gym, pool or restaurant/room service

central location in town. Friendly helpful staff. comfortable communal sitting area.

Awkward parking arrangement

Friendly staffWell locatedComfy room although the style is a bit outdated

Not a fan of carpeted floorMissing essentials: the shower gel is labelled as "hand cleansing gel" both next to the tap and in the shower and there is nothing else. Awkward to wash hair with a hand cleansing gel + there is no conditioner.Those hotels need to go back to providing conditioner.

super clean excellent location friendly staff

Location near the Cathedral. Room very well appointed and aircon worked well

Breakfast was odd but actually very French.

Great location. Everything on your doorstep. Staff were helpful and friendly.Hotel was clean and room was comfortable. We enjoyed the local restaurants and bars. Food in Rodez is excellent and good value.

Taxis can be difficult to get a peak times so book in advance when travelling to and from the Airport. Don’t leave it till last minute!

Large spacious room and bathroom.Good breakfast

No easy parking because of road works. Steps at entry and up to lift making it difficult reduced mobility.

The staff is helpful.

The hotel needs to be refurbished. it has an old, weary, dirty look, and a strange smell.

Breakfast was good, room large and comfortable. Bathroom large and nice shower. Great location and friendly staff. Wonderful stay.

Staff and location

A bit old fashioned, would need a nice rejuvanation

Pleasant

in a 4 star hotel, you will generally find a fridge with drinks in the room

La situation de la chambre et la decoration

The front desk was helpful in arranging everything for maximum efficiency and comfort. She volunteered to make changes that improved my stay.

Great location, parking garage

everything except the WiFi

having to log on to the WiFi every time