Hotel Gurglhof Superior

The food is exceptional, and there are three opportunities to enjoy their service and hospitality. Breakfast is buffet, then between 3pm and 5pm, there is a plentiful snack buffet in the lobby, then dinner service from 7pm to 9pm. Staff is attentive and friendly.

One massage room is available, and while the service is good, wish this area had more services available. However, there is a Finnish sauna, steam room, pool, and other spa amenities to help recover from skiing.

We really enjoyed breakfast and snacks. The relaxation area, pool, steam room & sauna are fantastic. The staff were all so helpful and nothing was too much trouble. Mark in the restaurant area was exceptional.

Personally we found the evening meals a little too complicated, we would prefer some evening meals simpler

Great location, very close to ski lifts. Comfortable, clean & very friendly staff.

Pillows too soft

Very comfortable and caring staff

The menu. A bit too heavy. I would have appreciated lighter options even if the buffet was here. Pricy !

This is a wonderful hotel. It is close to the ski lifts and you can ski back to within a short walk of the hotel. All members of staff were very friendly, professional and helpful. Our room was well equipped, comfortable and very clean. The breakfast was great, with a large selection to choose from. Dinner was excellent, with all dishes cooked to a high standard and presented beautifully. The spa and pool area were great to relax in after a day of skiing. The ski and boot room are on site and ski passes can be purchased at reception. I would definitely recommend this hotel.

great service, good location, very good breakfasts.

Incredible hospitality, food and spa! Nothing more to say - and just 2min walk to slopes

Charge for tap water

Welcoming attentive staff, beautiful and clean hotel, perfect location for skiing. The spa was gorgeous. Really nice restaurant for breakfast and dinner. We loved every minute and will be back!

The hotel is well located and the room was spacious, clean and the bed was comfortable (although they had no real double beds, just twins joined together). It had great views of the mountains and a large luxury bathroom with a high-pressure shower. We requested a balcony room three months before arrival, but were given a standard room, which was okay but a bit disappointing. They offered us a room change three days in to our holiday, but we decided to decline. The hotel staff are all friendly and welcoming as were the valet parking and restaurant team. The hotel is about two minuets walk to ski lift and has great access to the slopes. It has a modern bar and a stunning wooden design restaurant. The spa was nice, but small and very busy (closed way to early 7pm) and at times packed with and not managed well. We ended up going across to the road to their sister hotel which had a far better adults only Spa area. The food was plentiful and service was good, but overall it required improvement (read below). We found the price was reasonable, but not without a few gripes (see below). There was no room service or breakfast in bed, no mini bar in room, limited reception times (Closed during the night), they charge for tap water at dinner, no complimentry drinks in spa, spa opening times were limited to 7pm (their busiest time, a crazy time to shut the spa) adult spa was in the basement with no windows. At one point there was 35x people in the small swimming pool with kids bombing in from the sides, with no supervision or management. Ski room and boot room were on different levels meaning you have to walk up stairs with ski boots on (not ideal). There is no lounge!! The reception area is also the lounge with limited high seats and low bench seats (no sofa's and limited space to relax). Most of the ground floor is restaurant space and the limited seating around the bar is always overloaded in the evening. We went out to other hotels where there more space..

Parking has limited times and closes around 10pm so you cannot get your car in or out till the next morning as the parking area is under hotel and not accessable to guests. Conceirge was not available or limited at this hotel and there were very few English TV channels in the room. Unfortunately, the food was the biggest let down. The salads were great, the bread selection and quality was very good and breakfast buffet had an excellent selection. We also enjoied the cheese board and afternoon snacks which was a nice touch, but the 5-course menu was a big disappointment...On day one we were promised lamb shank on the bone (a hearty portion), but instead we were served three tiny slivers of overcooked lamb rump. Chocolate lava cake was over cooked and had no lava! A starter was a combination of the day before roast beef main course, sliced and served cold with potato salad taken directly from the buffet!! Sauces were made from powdered stocks and gravy powder and not from real stocks. Food was not cooked to order and was not freshly cooked!! Main course was a buffet (but served from the kitchen), hot held in Bain maries. Risotto was so over cooked on night it had turned to mush and was clearly cooked hours before we sat down to eat. Protein (meat and fish portions) were also tiny and wrongly described on the menu. Most meat portions were less than 100g!! A normal portion of meat or fish should be 160-220g !! Over all it was just disappointing. Our friends stayed at the Crystal Vaya and it was way ahead with food all cooked to order! We stayed at the Bergland in Solden and it too was well ahead and all cooked freshly to order. We felt this area was most lacking for a 4 star superior hotel.

Cosy and homey hotel with excellent service. I can’t wait to go there again! We had a great time and everything was just perfect. Daniel - the restaurant manager was super attentive and sweet to us.

It was a bit too warm inside.

clean, modern and tasteful in a great location

some noise in the street at night

staff were excellent and all very friendly. location is great. food was amazing.

Food was excellent! Great fresh salads and fruit and delicious variety every night

Be good to have a weekly fondue/raclette option

The food was amazing, the presentation beautiful. The service was impeccable, the staff were all efficient, friendly and helpful. Half board was perfect here because the breakfast buffet had a great variety of options, and there's a snack buffet half way through the day which is perfect timing when you've been on the slopes all morning. The room was great, enough storage which i sometimes find a problem with in other hotels, a nice big balcony and comfortable beds. One side of the hotel faces out to a ski slope and the views are stunning to wake up to. The hotel is situated close to everything, 5 min walk to the nearest gondola, 10 min walk to the bus stop for other ski areas. The spa was great to hang out in after a long day of skiing. I wouldn't book anywhere else!

nothing at all! Amazing hotel and staff!

location and staff were excellent . Very clean and efficient.

Rooms are small for a week. Limited control of heating in the rooms. Excess of food which was unnecessary

Food generally excellent Staff exceptional throughout the hotel

Smoke drifting in from neighbouring room when balcony door open . I suggest banning smoking on room balcony

The Hotel was so lovely and peaceful, although very close to lifts - rooms were spacious and contemporary. Food was absolutely lovely, with loads of choice and catering for all dietsThe staff were all wonderful and went above and beyond to make our stay enjoyable. A big shout out to Andras - he was the best! A great team of lovely people. The staff over the road at the Josl were fab too.

Breakfast was very good, dinner variable, staff excellent

A Spartan hotel with poor quality bedrooms- No shower gel, no conditioner, and shampoo in a squeeze bottle bolted to the wall. No mini bar, no water , and the rooms were unbelievably /un pleasantly hot.

Catering facilities and professionalism of the staff. Very comfortable room with modern equipment such as coffee machine, flat screen tv with ability to connect via HDMI cable. Plenty of wardrobe space and hangars. Good room lighting. Good hairdryer - all the little things that you dont choose a room for but appreciate when they are right or curse when they are not.

Nothing without looking for fault such as one supersize pillow and one cushion size as opposed to 2 regular sized pillows.

Super friendly staff, great service, spotlessly clean.Great for skiing.