Hotel Complejo París

Breakfast restaurant.Parking.Spasious

The location and facilities were excellent, and the receptionists were wonderful..

Bar and cafeteria staff are not so good.

Very nice place with clean rooms and friendly staff.

The buffet breakfast could be better.

Very clean, calm, private, amenities, close to a bus station that goes to the metro station Cibeles

There are not mini markets or other places to buy food close… just a restaurant that close early

Location

Booked well in advance. Arrived after 600km drive, told restaurant closed. Huge noisy wedding party meant zero facilities available. Staff disinterested and told us we could use local bars!!! Nice touch NOT. Unfriendly place, will Never go again and cannot recommend. Nice veneer but no substance. You can't eat clean windows and floors

Ideal location, big room, very helpful staff.

Air con was not switched on properly as it was still considered Spring and not warm enough.

There was a wide choice for Breakfast, fresh food and was plenty of space so that there was space between tables.

The only thing that I would change would be the volume on the TV in the restaurant as that was loud.

Very clean hotel. Friendly staff. Beautiful grounds.

Would prefer restaurant to open earlier than 8pm

The free parking is great and plentiful and the courtyard setting is really nice. The hotel is very clean and the food was nice in the restaurant.

We had a problem with the air conditioning in our nice superior room and even when we were able to get it working, it did not cool the room adequately. Traffic though Madrid to get to the hotel was bad and again the next day even though we were going south. Pity, as the hotel is great for a stopover.

Clean and in proper distance from Madrid & Toledo (30 mins to both). Nice parking.

Noisy rooms (hear everyone and everything). Identical breakfast every single morning.

Comfortable with a relaxed feeling especially after a long drive.

Found restaurant a little like a canteen experience. Limited range of menus.

Dinner was good, comfortable beds.

Mould all over the shower. I have reported it and they said it’s like that in all the showers and they can’t do anything about it. Breakfast wasn’t great. Didn’t had a lot of options. No fresh options except for watermelon.

staff were very welcoming, good location, a lot of space around the hotel so you can stay outside and have a drink, breakfast is fantastic lots of choices, everything so fresh. also not far from Madrid and Toledo

pool not open till end oh June, can be loud some days as popular weddings place, take in consideration travelling with small children.

The hotel was a lovely Spanish hotel and the food in the restaurant was fine

Just a little thing that the blackout curtains were a bit worn with a few holes.

Nice roomGood breakfastGood position between Toledo and Madrid

There is no acoustic insulation at all.If there door and the window are open or closed there is almost no difference.People were speaking loudly in the courtyard and it was almost impossible to sleep

This hotel is a good value and a good location. I like that there's plenty of parking in front and extra in the back. It's an easy walk to several places to eat. All in all, a good hotel and I will stay again when my business takes me to Illescas.

This was my second visit to this hotel and breakfast was slightly better this time. It's still not what I prefer. I would like more healthy options, i.e. more fruit, yogurt and cereals.

Excellent Breakfast. Clean. Close to the motorway.

Nothing open in the hotel at the weekends. Noisy from the corridor.

Location good. Ideal for main roads to Santander ferries to British Isles.

Well the restaurant is a convenience but nothing else. Limited to menu of the day and served by bar staff. Plenty of restaurants nearby so suggest you go for the second option.

Large rooms with balcony and parking

Dusty sofa. Stairs without lifts

The hotel is very large and comfortable. The staff was EXTREMELY helpful and I enjoyed my stay. Great location and easy to park. Further, there's a medical clinic across the street that has COVID tests. I was able to get the rapid test and results in about 6 hours for my return to the USA.

I would've liked more fruit in breakfast. The large bowl of cut fruit was mostly apples. So, breakfast received a low score.