Urban Style Biarritz Le Relais

 Ive excellent service

St. Charles neighborhood is great. No sea view but I booked late so it was the best option. I had a little balcony with table and chairs, but I didn’t really use it other than to dry out my running clothes. Direct vis-a-vis on a house and apartment building, but I wasn’t bothered by that. Parking in the neighborhood is pretty easy and free. This was close to an apartment I was visiting. And not a far walk from the beaches and downtown. Good to have a water kettle to make tea and coffee. A must for me.

I always like to have a fridge in the room to be able to keep a yogurt or actimel. This one didn’t have one. TV didn’t work super well but I didn’t need it.

Breakfast was French-style, with croissants and rolls, jam and butter, orange juice, coffee, yoghurt. The quantity was sufficient, the quality good. The bed was big and comfortable. - Please note that the reception is not staffed at all times, so you have to make an appointment if you arrive outside those hours. - The living room area downstairs was large and modern. The hotel is an easy 15 minutes walk from the city center and the beach.

The parking lot is in a closed complex. If you arrive early, you can not park your car. We understood this after phoning the hotel. Everything worked out in the end.

The proximity to walk to the center. So close, yet just tucked away for quiet. And, the service was excellent - personable, professional and attentive - thank you, Ned!

very nice hotel for short-term stay. our bed was super comfortable, everything was clean. location is fine, we reached city center approximately in 15 minutes on foot.

Decor

No support from staff most of the time. The flimsy bathroom door

Friendly staff, Comfortable bed-unexpectedly given soft mattress. Clean. The fan in the room compensated adequately for the lack of air conditioning at 23° ambient temperature. Nice, reasonably priced breakfast with attentive service. Initial problem with shower not draining dealt with promptly. Reasonable water flow in shower. Character in decoration. Hotel conveniently placed for the St Charles cluster of artisan shops and restaurants.Front door is open from 16:00 checking in time. There is a phone number to call if you need attention and the receptionist happily opened the door for us to leave our luggage until check in time.

Hotel a good 15 minute walk into town. Room small, shower cubicle small. If the weather is hot, you may need to choose between ventilation with the window open and traffic noise, or just relying on the fan with the window closed. Room pricing was steep-but that's Biarritz for you...

A really nice stay with helpful and friendly hosts. The hotel is in a quiet neighborhood close to bakeries and shops and not too far from the beach.

Location was ok

No air con, no wifi, room was tiny, no parking available, shower overflowed, price was crazy in comparison to rest of France including Paris for what you get. Felt like staying in a university dormitory

Great location, 10 min walk long distance from the city Centre/ grand plage.

There is a sliding door at the entrance of the bathroom. Can be a bit inconvenient aspect, depending on who you’re going it

We were received by the kindest staff member and also in the morning service was great. Location is good -> just a stroll away from the beach and the centre. Very nice hotel!

The scrap-material dolls in the lobby make the hotel look less good/stylish than it actually is!

Very comfortable beds and room, service, very clean and nice decorated hotel.

There was no fridge in the room and the breakfast had only sweat options.

A really nice place. First of all, it's new, so you can feel the freshness. Very soft towels, super comfortable bed (probably one of the best I've ever slept on), great pillows to choose from. Basic equipment but everything you need. The only thing I would change is the sliding door to the bathroom, which does not fit completely to the door frame (by design). A very nice, helpful and kind receptionist.

The hotel was all new and swanquy. The room was super clean and the bed very confortable. The staff was adorable and super helpfull and the breakfast was very good. It was easy the get to the beach and the city centre.

The only thing I'd point out is, altought there's a heating system and double glazing which is great, there's no cooling system for the warmer nights, but I'm sure this is some they will be looking into adding very soon.

Clean

No wifi no AC

Clean and comfy room, friendly staff. Location is nice, walking distance from the beach, bars and restaurants.

Reception is not open after 8.30 pm - I barely made it to check in before that.

Very clean and semi-private hotel

Lobby closes at 8:00 but you have access to the property

Very clean, cozy, bright room and a comfortable bed.

Check in was easy and Jean, the owner/ manager (not sure..) was absolutely great. Nothing was too much trouble, he was always on hand to help. I have rarely met someone who went to so much trouble to help. He is a lovely man and I would recommend this hotel to anyone. Bonus, there are large garages to use in a gated compound so we felt our bikes would be totally secure.

everything you need is there. clean, good location and good breakfast.

nothing we had no complaints.