Residence Vacances Bleues Le Grand Large

The price, Swimming pool, location and the staff

Excellent location with excellent views, friendly English speaking staff, clean and spacious rooms, value for money.

Location, close to beach/shops. Staff is very friendly and the breakfast is a good value. View from the even-numbered rooms on high floors is stunning (ie room 502).

Location is excellent, but be prepared for a rather steep hill which may be problematic for elderly or people with back/knee injuries.

The room was really spacious. There was also a deep pool. The breakfast was tasty and filling. There was 24 hour reception and the staff were helpful. I had a top floor room with a view over the sea, where I could watch the sunset from my balcony.

The key to my room didn¿t always work, which meant that I had to visit the reception a few times in order to get into my room. I only stayed one night, and that was the only issue, and that rare issue unfortunately happened to me.

The view and the balcony are perfect Good room for a family with kids - there is a small separate room with bunker bed , but without door

Everything was as described or better. A gorgeous balcony with a view of the city center and of7 the Bay of Biscay was a huge plus! Good price/quality ratio. Definitely recommend.

Fantastic views, very comfortable room, accommodating staff!

Our room was spacious and had an incredible view. They also had a laundry room In the building which was very helpful.

This was our second time in this very nice hotel. Our view from the room was this time really spectacular, from the 8th floor towards the surfers beach and sunset. In the summer might be quite hot, but in October absolutely perfect.

There is no refilling of toilet paper, even if stay is longer. When you ask for it in the reception you get one roll followed by a diapproving look... But nobody has asked us to buy our own. Should we?

Customer service was superb. The staff were supernice and very professional. Overall it was a very pleasant stay and we enjoyed the hotel experience.

The hotel needs an overhaul, as we saw 2 rooms and they were both rather outdated. There were features from the 70s that could be easy to get rid of.

Room with a view of the water. Nice size for money, well equipped. With everything, including safe. Very walkable everything within a few blocks.

Pillows, were hard but bed was comfortable. Kitchenette had no basic supplies, At all. You can cook, but zero supplies. Be warned.. Lots of traffic noise with hot rods racing at night..

We had a wonderful stay in this Residence. Although when we booked it said ground floor, we were given a studio on the second floor with sea view! Only the road separated us from the beach! The studio was spacious and the kitchen unit had everything we needed. We didn't figure out the hob the first day (it had a children's lock) but once they explained this to us at the reception, it worked perfectly. The heated outdoor swimming pool (27 degrees! ) still open in October was a plus. The only thing that wasn't clear to us was that the parkingfee is not included in the price. Besides the tourist tax (which was indicated) we also had to pay 8 euros per day for the parking spot on arrival. All in all a great place to stay, very close to the beach and to the center with many restaurants and shops. We would stay here again!

The hotel is located very near to the beach and just a few steps away from Gambetta , the main high street. Our room was at the back of the hotel so we had a view of the city and a partial view of the sea. The room was comfortable. Loved the balcony. It was quiet, clean. No British TV but was out most of the time - Biarritz is a lovely place to walk and take in the sunsets. Unfortunately, the extractor fans did not work and so it was a little hot in the bathroom but apart from that it was great.

Extractor fan did not work

Good location and good value for money.

Had to source own toilet paper and bin bags which I wouldn’t normally expect at a hotel.

Great location to beach and shopping stores.

Rooms are compact.

Fantastic sea view.Clean comfortable spacious apartment close to everything.15 min to airport

Location, kitchen facilities and beds were comfortable

The pool (whilst lovely and warm) has no shallow end which made it very tricky as my 2 small children can’t swim unaided yet. Not exactly safe to supervise kids when I can’t stand myself. Minimum depth was 1.65m, and this was only for a tiny part of the pool. The majority of staff were super helpful and friendly, but we did have a couple of conversations with one front desk staff member whose customer service training was definitely lacking. Also, booking.com could make it clear that this is not a standard hotel as the rooms aren’t cleaned, you have to empty the bin yourself and supply your own toilet roll.

I like everything. But view from top floor was amazing. Especially sunset.Just seagull was tried to still our chips. :). Parking option is as great bonus in such compact old part of city.

The views, location and the pool were all excellent

The temperature in the room - there was a small fan that barely worked. The bunk beds were tiny and very creaky. Struggled to get much sleep at all

Good location, large room, friendly staff