Hotel Villa Koegui Biarritz

This hotel is in the most wonderful location in the most wonderful town. Everyone was exceptionally friendly and kind and welcoming and I wish I had been able to stay longer. It was exceptionally charming walking around the town - it makes me feel like it was the town beauty and the beast was set in but plucked up and plunked beside the ocean. Absolutely phenomenal and I would love to come back soon.

Nothing - it was incredible. It was quite stormy and windy so the beach was closed off for access but I was able to see it and other sights from just behind the sand.

It was right in the heart of the sweet and quaint town of Biarritz! Everything was within walking distance. There would be no reason to have a car, unless you happened to drive there. They offered breakfast, which was beautiful. But we chose to eat at the array of restaurants around with incredible food. Our room was lovely with any amenity you’d need.

Everything was perfect.

Great location. Walking distance to shops, bakeries, great restaurants, beach, churches, sights, etc. Very nice small hotel.

Wooden floors inside room

Location is very good up a side street near the Jardin Public bus stop. Number 11 bus from the airport. Staff were very friendly and helpful. Breakfast was fine. Everything was clean.

Bedroom was small and a bit cramped. There was no door between bedroom and bathroom .I'm not sure what the criterion in France is for a four star hotel but this didn't feel like one compared to other hotels we stayed in.

Good location.Very helpful staff.Homemade breakfast.Our stay was excellent.

Very well located, staff kind and helpful, homemade bakery breakfast

Small size of the room, but this is France, didn’t expect bigger

Small rooms but excellent location and staff.

Location, staff, breakfast

Location on a small quiet street close to all you would need within two blocks: including at least four wonderful restaurants; two streets away from main square and 12 minutes walk to the lighthouse, about 6 minutes to beach, lots of independent stores nearby and carefour grocery is also 5 minutes away. Property: definitely refurbished recently so bed, bathroom are up to date, soundproofing windows. A lift to 2-4 floors and about 5 rooms per floor. Rooms are perfect for solo traveler and for couple if there is no need to work from room ( no desk in room). Staff: wonderful, helpful, passionate about guests comfort. Specifically would like to mention Rafael who could even manage make a reservation on our behalf at a place that supposedly does not take reservations. One minor suggestion: since second key activates electricity in rooms, make mini fridge independently connected to electricity. It does start cooling eventually, just takes time, so items in minibar ( soda, water) are warm on arrival because electricity is off prior to guest check in. Other that that- happy with the experience!

Not property related- more of advise on timing of arrival if you drive: if your arrival time is around 19:00 there is a change parking garage nearby will be busy with cars getting in and out and it will take some effort to find a space.

the staff were very good and attentive

We couldn’t get into the hotel when we arrived, no one was around and door was locked - not a good start- this has never happened to me before.The room was basic not 4 star standard. The door to the toilet squeaked really badly and was very disturbing especially at night, there was no door to the bathroom, the room was cold. Breakfast had to many carbs not enough cereal no humous… not balanced.

Lovely room, quiet off the main streets, yet close to all public transport, restaurants, market, shopping, sea and beaches. Delicious breakfast, with homemade cakes, muesli, pancakes, served by extremely pleasant and helpful staff. Nice small breakfast room and outdoor area.

Excellent staff who were very friendly and helpful. The location was really convenient and a very short walk to the beach and restaurants and bars

Nothing it was very pleasant

Friendly staff, very helpful. Nicely appointed room, clean and modern. Good breakfast. Excellent location!

We got an upgrade to a bigger room on the ground floor (better for my 88 year old mother). The staff is super friendly, especially Julia. super confy bed, amazing breakfast with home made cakes and pies. 10-min walk to the beach boardwalk

not much really. I loved our weekend stay there

It was a great location, nice facility and friendly and accommodating staff.

Very convenient and staff was very friendly

Think it was very sustainable, however we didn’t have any toothbrush.

Spotlessly clean throughout. Great quiet location central to beach and town. Exceptional staff - on site until 9pm. Excellent value for money with a very nice extensive continental breakfast.

Nothing to dislike - although no restaurant and bar on site there are literally dozens within a few steps from the hotel.

We found all the staff exceptionally helpful, knowledgeable and friendly. The bedroom was well appointed providing excellent storage for clothes. The bed was comfortable and the lighting worked well. The bedrooms are a very modern design providing everything a guest may require. It was a very pleasant stay. The hotel is very well situated in the centre of Biarritz. We shall definitely stay again on our next visit.

It is not a criticism but a constructive suggestion. Executive bedroom usually provides slippers and bathrobes. Had we known these are not provided we would have travelled with our own. We could not understand why the hotel policy provides two complimentary bottles of water on arrival and no more whether a guest is staying one night or seven nights as we were. These are unimportant issues that did not distract from our stay.

Woman receptionist extremely friendly and helpful. Hotel is quite small and I felt like a guest who was being given personal attention. Also performed role of concierge with aplomb.

Very centrally located, this stylish hotel was perfect for our stay. The room was quite small but contained everything required for a very comfortable stay. The staff were exceptionally friendly and helpful.