Marelen Hotel Zakynthos

The staff were extremely helpful and friendly.

The breakfast was great.

The listing is misleading regarding parking. There is no reserved parking or allocation of one space per booking, as stated. In reality, there are only five parking spaces available for the entire complex, making it extremely difficult—if not impossible—to find a spot. Additionally, the outdoor parking is not secure.The rooms are significantly outdated, and the overall condition does not reflect the photos or description. We specifically chose this hotel because it mentioned reserved parking, which we only received on the first day. After requesting a space so I could safely park my car—the main reason for choosing this property—we noticed a clear change in the attitude of the staff. For the remainder of our stay, several team members treated us with visible discomfort or disapproval, which made our experience even more unpleasant.

Location is good, was surprise that on breakfast they have fresh juice , hotel territory was renovated look modern , staff was nice

Rooms are super small , really have space for nothing. Also air conditioner is opposite the bed( never I saw so strange position for ac) is very bad because u get sick fast and if u have a baby is no possible to use at night. Bed and pillows also was uncomfortable. If is hotel 4 starts and u are upgrade the Hotel I think the rooms also need to fix that guest can sleep good . Some staff from reception was annoying

The property offers a variety of child-friendly facilities, making it an excellent choice for families. It's within walking distance of Kalamaki Beach, a safe and enjoyable spot for kids. The evening entertainment was a highlight, featuring talented dancers and singers. The breakfast buffet was plentiful and delicious, and the staff were exceptionally warm and welcoming.

The property is conveniently located near the airport, which can result in some noise from air traffic during the day; however, flights typically stop around 11 PM, allowing for a quieter night. One drawback is that the rooms do not have locking mechanisms, so housekeeping may enter unexpectedly. Additionally, while the location is suitable for beachside relaxation, it may not be ideal for those looking to explore the entire island, as it takes approximately 45 minutes to an hour to reach the eastern, western, or northern regions.

Facilities and staff were great

Beds would have been more comfortable

Property was super clean and the staff were amazing, especially the staff at the pool bar.Would definitely recommend staying here if you’re in Greece, perfectly located between laganas and Tsilivi.

If I had to be really picky the beds that are put together come apart when you sleep on them, but I don’t know a hotel that doesn’t do that. And it never caused an issue .

I LOVED the breakfast! So many options: from fresh fruits to gluten free options and so much more.

The AC had a little issue, but it was promptly fixed

food/ staff/ location/ pool

the focet/ inox things from bathroom needs to be changed. they are old and dirty.

The pools were clean the grounds of the hotel were well kept, the food at the restaurant was good, but more vegetarian/ vegan options as main dishes would have been niceThe pool bar serving lunch was very useful and affordableThe proximity to the airport was not an issue for usOverall a good stay

The ground level rooms tend to be humidThe water from the splash pool for kids was always cold.

I chose this hotel based on recommendations in a Zakynthos Travel FB group. But reality was much above the reviews ! This hotel is really a secret diamond in Zakynthos! A quiet place for relax with full of friendship.The hotel is in Kalamaki, just right next to the nicest beach in Zakynthos (nesting beach, if you're lucky, you can see baby turtles), and 10 minutes on foot to the local shops and restaurants. There is 1 more little shop in the street (open between 10-17), where you can buy necessary things. The neighbourhood is extremely quiet, great for relax. Airport is 5 minutes by car, so you can see airplanes landing and taking off - for me it was great experience because I love them. Airplanes noise did not bother at all, because in the night there is no airplane traffic. Our room was big, comfortable and spotless clean (a nice lady refreshed it every day), with very good aircon and wifi, and with a big terrace. The hotel has 3 pools (one for only adults!), with lots of sunbeds.We paid HB and enjoyed 5* breakfast and dinner every day. Dinner is different every night (includes specialities e.g. Mediterrean, Asian, Italian, Greek), and it was so delicious that we gained extra kilos during this week. We also tried the pool bar for lunch, the food was really fine for reasonable price.And at the end the most important thing : this hotel is so great because great people works there. I could rarely meet so nice and helpful staff, who did their best to make the guests' holiday beautiful. I would like to thank them for all their efforts! Our holiday could not have been better. I hope I can come back one day. Just following the hotel's slogan : I arrived as guest, left as friend and come back as family member.

Nothing. I can not find any minor issue.

The staff were so polite happy and helpful especially a man who worked in the snack bar by the pool with a beard he worked so hard and nothing was too much trouble for him. Breakfast was really nice and there was plenty of choice. Pools were good no fighting over sunbeds at all.

Bathroom was very small.

From the moment we walked through the door we were welcomed by very friendly and helpful staff, and that continued throughout the stay.The photos on tripadvisor are pretty much what we experienced. The rooms are clean and the grounds are well kept.There was plenty of choice of food, both at breakfast and evening, with the added bonus of free juices and coffees at breakfast. The food was a good standard for what we paid. Pool-side snack bar for lunches had a really good menu and quality of food was better.A highlight was the Eden cocktail bar in the evenings, which had a lovely finish and vibe. Even after walking up and down the main strip, this place still stood out and lured us back each night - and the price were very reasonable. We never felt a reason to need to leave the hotel.We visited at the start of September - the main pool had plenty of beds and never seemed overcrowded. But a bonus for us was the adult-only pool. Calm and tranquil, and again never a shortage of beds to choose from.Overall a great four-night stay and we would look to return for a similar break in the future. A huge thanks to the hotel and staff for making it so enjoyable and relaxing.

The rooms were clean, and were cleaned daily, but it felt like some areas were missed - and there were long hairs in the bathroom. It’s very close to the airport (great for a short journey) - the planes are loud but thankfully not too regular. Whilst a great selection of food, the quality of some of it could be better (however, good value for money).

Super super friendly staff! Nectaria and all of the reception team were exceptional. Since we were to leave super early on the last day, they anticipated the corresponding breakfast to the day we arrived, which was a pleasant surprise. They also managed to get us into a boat tour which we had not booked in advance, and it was amazing. Trust their recommendations and enjoy Zakynthos, which is beautiful! The hotel was very well taken care of. Our room was spacious and even included a nice balcony.

The pool unfortunately closed too early.

Great place to stay with the family, my kids were happy, eat well and had fun in the different pools ! I

Just size of the room , little small

The staff stood out for us. They were so friendly and helpful, it really made our stay. The hotel is lovely. The pool was perfect and a sanctuary from the heat. We loved how close to the beach it was and walking distance to everything we needed. We would definitely stay again. The breakfast buffet was epic!

-Very good food in the restaurant, nice friendly staff there. Theme nights (greek, italian,asian, international...), so almost never the same food in the evenings. Good variation for breakfast. -Close to the beach (5 min walk).-Quiet if you get the room in the building which is a little further from the main building. People comment on the airplanes landing, but that has never been a problem for us.-Friendly staff in general.

-Cleanliness! We were given a room that was cleaned very bad: hair from previous guests on the floor, dust in the corners, urine stains on the toilet seat, coffee stains on the walls and on the curtains, dirty glasses and kitchen utilities, bird poop on the balcony. The room was recleaned upon our request and we got free drinks during dinners as a compliment, so thanks to the reception staff/manager. -I have not seen the other rooms but ours (family room with bunk bed) looked quite outdated and not as a 4starhotel room. Renovation is really needed!-Very small bathroom. Very old greyish towels. At least we were given so. Pool towels as well: worn-out and with holes. Advice to the hotel management to invest at least into that for the next season because it would give a better impression..-Sorry, only a 3 start hotel, dont be fooled by nice pictures on the website (as i was when choosing accommodation),but with proper renovation and cleanliness could be a 4 start again one day.

Very good hotel with excellent location and great breakfast.

The terraces are on the west side in many (including our) rooms, so it wasn’t possible to sit outside in the afternoon because of the heat. Our room had no table or chairs.

The room size was so small and bunk beds are squeezed in which do not fit and are over hanging the walk way, also making it hard to get in and out the wardrobe.

- fast and reliable WiFi- huge balconies- swimming pools (one only for adults)- easy to park your car- proximity to the beach- variety of food choices during breakfast and dinner- friendly staff- welcome gift (beach bag)

- the room is small, especially the bathroom- the AC turns off when you open the balcony and takes forever to turn on- the name of the room included "superior" but honestly there was nothing superior about it, pretty standard- no desk

Hotel was great for kids - the pool with slides was amazing. Rooms were clean, breakfast decent and staff very accomodating and helpful. Definitely recommend!