La Bastiglia

Services provided by staff, quality of food and beverages, and ambiance of property.

No. See below: I am Nathan but not from Norwalk, CT.

Amazing boutique hotel, views were out of this world. Dinner was tasty ,plentiful with top end presentation. Facilities were clean with a great atmosphere and decore. Don’t try and park underground unless you are driving a a Fiat 500. With that said a super property with excellent long term staff. Love it.

The location and views were amazing. Spello is definitely worth a visit. The pool was lovely but quite busy so there were no chairs available. The room was comfortable and a decent size.

We were disappointed with the restaurant at the hotel. The staff person serving us was not very friendly and attentive. We asked for salt and pepper and he never came back with it and when I asked for some recommendations for wine he was also a bit dismissive. The food was decent but would have expected more for the prices.

Very good location. Very nice hosts.Very nice place. View is magnificant.

Great location. Rooms are very nice. Good breakfast.

Staff was stand-offish. No elevator makes getting to rooms with luggage very difficult for older people. Parking to unload luggage can be difficult. Hotel Parking is expensive. No staff to assist with luggage.

Breakfast was chaotic. 45 minutes after begining of the breakfast some dishes still missing. Need more work on this.

A great location in wonderful Spello. The staff were very kind.

one of the bed slats was broken so the bed wasn't the most comfortable

The view is fantastic! Breakfast is very good, served in a lovely dining area and lounge. Bed was comfortable and the room quiet. The staff at reception are very welcoming and I particularly appreciate there being a front desk.

The room was way too hot, but I was able to turn down the thermostat. Also an elevator would be welcome; I had difficulty getting my luggage up the two flights of stairs.

Nice room, nice view, nice location

1) Staff refused to open the patio umbrellas on a lovely sunny day.2) Nice Hotel but could do with a little updating. It's looking a little shop-worn.

The location in the village was very convenient and the views from our room were wonderful. The staff were accomodating.

There is no lift and as the hotel is on a hillside there are a lot of stairs to negotiate.

Great location and friendly staff. A good place to stay.

Kettle and facilities to make tea/coffee in room

The room sold to me was not the room pictured when made the booking , we got a dark wooden floored room , the shower and bath were dirty and the bed uncomfortable,

location and Hotel

We choose the hotel for the parking as well , then when we arrived the parking was not for free

Overall good experience, great location in a suggestive building.

Breakfast options could be better, not a lot of variety.The panoramic swimming pool is scenic but a bit small, it can be overcrowded at times.

The front desk support was exceptional. The hotel is beautiful with a lovely view. The room was clean and spacious.

There is no parking. Do not follow google directions. The restaurant and restaurant service was not good. I hope it improves and they hire help because if the restaurant was functional and good it would make this a wonderful place to stay. There are a lot of steps in and out, like everywhere in Spello, so if you have mobility challenges, this is not an easy hotel for you.

Fancy accommodation near the heart of Spello, not the newest but still very high-end. The breakfast was fine, the staff was friendly and happy to help.

Nice location and cute small traditional hotel

room was very cold even though it has AC breakfast can have more varietybathroom photo was not available on booking, it’s a bit old and not refurbished but i didn’t mind if i saw a photo

I like the size of and spaciousness of my room and outside patio area

The room could have had a kettle to make hot drinks and have an iron in the room.

The rooms were very comfortable, 3 rooms were booked and 7 guests and all very comfortable, staff at breakfast accommodated our needs. The staff overall very helpful especially with helping us arrange taxis on a number of occasions. Some of the our party also used the spa they said it was amazing

Very clean, comfortable bed, outstanding breakfast, pleasant and helpful staff, excellent massage, a large terrace to enjoy the beautiful view. There’s a spa area and swimming pool too.

It’s unfortunate that there is no longer a restaurant in the hotel, because there are not many restaurants close by and some were closed. In winter, this is an issue. It’s far on foot from the station and the pillows are hard (common in Italian hotels, it seems).