Berggasthof Obere Firstalm

The staff was very kind and friendly. Perfect location and great rooms

Food was good but not exceptional. Beds were a bit uncomfortable.

Amazing location at the top of a tobogganing route with no car access (45 min hike!). When it snows it’s magical! You can hire toboggans to go down and as hotel guests you’re often the first so it’s less busy on the morning run.We had a family room - one bunk bed and a double bed. Very compact but did the job.The breakfast is really great quality and varied (all self service in a small room that gets quite busy). Again no staff around for this /no front of house so feels a bit un managed but it still works.

The hotel also welcomed public for lunch and dinner and in winter it’s crazy busy. Plates with leftover food piled on the stairs leading to room which is disgusting. They are overwhelmed. Staff not really free to welcome hotel guests although they do reserve tables at dinner for hotel guests. But it feels like feeding time at the zoo!

The staff were very friendly and helpful. The food was delicious, best frittes ever. Breakfast lived up to its high reputation, exceptional. The location was great with fantastic views. Highly recommend.

friendly staff, clean room, cat

the entire staff was amazing the location offered a large conference roomthe food was delicious wonderful views

the heating in the rooms did not work at all

Cozy rooms in a very nice location, close to many trekking routes. Breakfast was perfect.

No beergarden

The place want obviously through some renovation activities quite recently and as much as it looks like a typical mountain hut from the outside, the rooms are pretty modern, while the restaurant downstairs kept its Bavarian or Alpine look.

Everything was perfect

very nice room excellent foodgreat staff

stunning location, beautiful rooms, delicious food

the bed could have been more comfortable

One simple word, ALL!

All good, staff, kitchen, location, room, all good... perfect

It's all very charming and newly renovated, the rooms are cozy and comfortable. The staff were all really friendly and helpful. Loved the breakfast! The location is also perfect, with lots of hiking trails to explore.

The doors to the hallway where the bedrooms are. They all close with a bang so if the hotel is full, people go in and out all the time, incl. early in the morning and late in the evening. It can be hard to sleep.

Such great experience we’ve had at this hotel: from the start of our journey, hotel service and surrounding around the alps. Definitely will come back.

Very kind staff. Tasty breakfast.

Such amazing place. We could rate not only 10 but 100 :) Staff wonderful, so helpful! Had so lovely experience staying in this lovely place. Wish to return for sure!

Super beautiful, modern, and great views!

A bit pricey but then again worth it

Exceptional

Exceptional

Very good

Exceptional

Superb