Epicéa Lodge Hôtel et Camping

Room was good and staff very helpful when we tried to check in early after we’d been hiking for a few days. We could drop off our luggage and go into town. They called us as soon as the room was ready, less than an hour later. Very helpful!

The hotel had a bit of an empty feel to it, despite being full/almost full and being part of a camping on the outskirts of town. The reception desk is in a different building when you enter the camping. There is no lounge or bar that is staffed. Everything was fine and breakfast was good, but for a bit of atmosphere, a drink or food, you definitely have to go into town (easy 10-15 walk). Most guests seemed families and staying for a longer period and probably bring their own food etc; we only spent one night when we had to change our hiking plans, so probably aren’t typical guest. We were very happy though to have found an affordable room last minute in August.

A fair breakfast but could be improved with local product.The pool was very welcome.

A bit far from the center of the city. At the time we came, the camping area was in work, thus not the best surrounding.

Great location, Nice swiming pool,

No towels available but know to book in advance next time

Excellent value for a family of 5 with the 2 bedroom cabin. Staff were friendly, and ammenties such as the restaurant, pool, kids play area, and laundry facilities were nice to have. The lack of a toaster in the kitchen and no option for renting bed linens was disappointing as we were travelling from Australia and were not prepared to bring our own. WiFi was available in the common area at the main Reception building, but the coverage unfortunately did not reach the cabin.

Nothing! Was a terrible experience

Avoid This Place – Cold, Dirty, and UncomfortableI wish I had better things to say about this hotel, but my experience was terrible. The room was freezing, with no proper heating, making it impossible to get comfortable. To make things worse, the room was dirty—dusty surfaces an overall unclean feeling.But the worst part? No sheets on the bed. Was supposed to be with payment about 1 month before???Just a bare mattress and a thin, questionable blanket. It felt completely unacceptable for any hotel, regardless of price.The staff seemed indifferent when I raised my concerns, offering no real solutions. I ended up leaving earlier than planned because I simply couldn’t stay another night in such uncomfortable conditions.Do yourself a favor and book somewhere else. This place is not worth it.Would you like me to adjust the tone—more detailed, angrier, or funnier?

The staff attitude, politeness and availability

No internet connection in any of the rooms although it was advertised as one of the perks of the hotel, the pool was outside the hotel and with -7 degrees, it was not really a pleasure to get there... we paid 40 EUR for breakfast (2 adults and 1 child) and there was literally nothing to eat and even less since we arrived after other guests had already breakfast (in the picture). In addition we spent 165 EUR for new year's eve dinner to eat boiled chicken, tiny (really really tiny) portions of starters and my daughter did not get her children menu until 21.30 pm after we asked multiple times for it, in fact, she ended up eating our food as she was starving...definitely overpriced and would never go back there!

Very pleasant stay. I was there at the end of the summer season so it was very quiet. I would think the entire site would be quite busy in peak season. It was lovely to have a kettle in the room.

Walls are very thin, so could I hear my neighbours very easily. Pillow was insubstantial

Thé room was very comfortable. Restaurant served à variété of food in the evening, and of an excellent standard.

No wi-fi. As overseas guests we were diappointed not to have internet access, and quite poor phone service.

Lovely location, exactly as described and expected. Quiet camp-ground, great town to stay in. Would be happy to return again.

Friendly and helpful staff, with practical and affordable facilities.

Hard to find at first.

Quiet location within easy walking distance of the village less than 10 minutes walk away. Friendly staff. Lovely balcony views of the mountains. Great access to rural walks and mountain scenery.

Looking forward to when the restaurant and bar re-opens. Rooms could probably do with a little updating with the decor.The plastic kids play area out the front of the Chalet spoils the lovely views and detracts from the natural surroundings. Also some tree planting in front of the Chalet would screen the view of the carpark and camper vans out the front.

Comfortable hotel. Lovely room with comfy bed. Helpful and friendly staff. Good continental breakfast.

The hotel was a bit out of town. I chose it deliberately so we could see the stars, but it was a trek when walking into town for skiing or supper! It was quite expensive.

booking.com fails their clients by giving distances to their final detination which are misleading.

I think it is Booking and not the hotel that mislead us. We were looking for a hotel in tignes le lac and booking offered this hotel stating it was 18 kilometres far from tinges. This was very misleading because we had the surprise that the real distance by the shortest road was 81 kilometres. I guess booking gives air distances rather than road distances.

the staff/ owners were so warm and friendly. we asked at late notice for an extra mattress and they gave us their own sons bed. We were also incredibly sick and they brought us lemon water and were going to help us with a doctor if we needed it. They were so kind. The chalet was so beautiful and cosy and the surrounds are spectacular. Food in the restaurant is also delicious.

Room was great, it had a nook with a single bed for our daughter. Walking distance from town.Nice restaurant and helpful people, even when we did not speak French.

Only WiFi in common space, not in the bedroom.

the hotel is small and comfortable. a very worm welcome from the owner and the Bar & Kitchen staff that prepared us something to eat although we arrived late.Everything was tasty , clean and welcoming. A good place to start and end the Park Venoise travel

Super friendly and helpful staff, nice dinner

the hotel is a bit far from center

A great Team , broke my leg , the team assist and helped Thank you ?

Atmospheric location

The hotel couldn't provide dinner which we felt was poor. Should always be capacity for hotel guests.

Great location, kind staff