Cavo Orient Beach Hotel & Suites

The location is great, just by the sea and the staff was very helpful

The photos are old and the property is now old. We stayed in the annex rooms. It is a 5 minute walk to the property but there was a buggy service. On the first day, there was a breakfast queue, which was unexpected. It is not the quality for the price you pay. The towels were old and need replacement.

The panoramic sea view room was definitely worth it, with gorgeous view of a small grassy hotel beach and the incredibly blue sea. We also enjoyed the breakfast with good selection of hot and cold dishes. The staff was very nice and helpful. The room itself was spacious and well furnished. Additionally the hotel has a separate large parking just a minute walk from the main building, very handy if you rent a car.

We were not expecting live music that was played by the pool bar until 11 PM on some days. It was rather loud and we heard it in the room. Additionally the room cleaning happened at a pretty late hour, so we never knew if the room is ready when returning around 3 PM (and once it has not been cleaned at all - but it was cleaned right away after raising the issue at the front desk). Lastly, on one occasion there was a stray (though collared?) dog roaming the hotel beach and approaching guests, and nothing has been done by the staff. As much as we love animals, having a damp dog jump on sunbeds and mess with guests' stuff is a bit annoying to say the least.

Such an amazing hotel with great staff and amazing private beach.

No nets in the balcony window so flies come in, and you can lock the room door from the inside.

Room looked different from pictures, but was noce. Breakfast was great.

Location is not the best, nothing around, nowhere to walk, not a wive place. Beach is also not the nicest.

Nice place.

Apparently very clean, but inside the sofas we found mold, which is not good at all, we were trevelling with our 1 year old child. We found the mold only during our last day. They should check all the sofas inside, not under.

The view

Worse experience staying in a hotel in my lifeThis hotel has a serious design problem regarding the upper seaside rooms!The corridor leading to the rooms is open to a ramp that has no protection whatsoever from the weather , if it rains!Due to a severe thunderstormMy room as well as the whole 14 rooms in the corridor flooded up to two inches of water!The water came from the room door which opened to the corridor above mentioned.Nothing came from the balcony because it’s level is lower than the room.It seems they had a drainage system in the room and they blocked it for one reason or another. It seems they are accustomed to this problem and don’t care for their clients.I called the reception at 3:00 am and he said he can do nothing!Next morning they came at 8:00 to suck the water and dismantled the sofas and put them to dry in the balcony and on the bed !That was our first night !They offered me and my wife a 40€ refund in the form of an excursion not even cash!At least they could have offered to refund the first nightI expect as a loyal Booking.com customer that you take action against this badly designed hotel and I assure you I won’t be the only victim.

We had a suite with a pool which we asked to change as we wanted more privacy. We were accommodated. We had half board and the quality of the food was good. The Greek yoghurt is beyond excellent, the Greek food in general was excellent and we have a lot to compare it to. The staff in the dining room were friendly, one evening we even caught a performance by Greek musicians. We used the local beach a couple of times. The beach is sandy with pebbles at the entrance, with no special features. The rest of the time we preferred to explore other beaches on the island.In the neighbourhood there are restaurants, shops, you can take excursions.

The hotel is a bit run down. Not enough privacy for the suites as there are sunbeds directly in front of them.

Beautiful hotel with private pool it had everything I needed. Close to supermarket, pharmacy and bakery and close to beach...Christian gave 5 star service in both reception and restaurant he was very helpful.

There was nothing that I didn't like there i will definitely return.

Helpful staff, next to beach, overall quite clean, gym and beach familities, pleasant and quiet environment

Overpriced for what you get, mediocare meals, few problems for a new hotel (5 years old) such as humidity on walls and broken facilities eg safe and bulbs that were not fixed before we occupy the room

The room with private pool situated right in front of the sea, very quiet and peaceful, great breakfast, comfy bed, nice shower room..

The room smelled very moldy it was overbearing, our private pool was never clean. They charge too much for their transfer and it’s only cash no receipts, we didn’t realise until we took our taxi without their help as they wanted us to pay for the taxi at reception instead of the driver if they called for one. They have a kids club but every time we went by no one was around. The staff at the breakfast were mostly Albanian and were swearing in their language just after we accidentally happened to spill some coffee on the floor..

The beach was nice, the beach bar layout was nice, customer service from staff was good

The all inclusive buffet was not up to my standards, a lot of the food seemed like it was reused and not fresh, the quality of the food was not good at the buffet at all. The alacarte menu was better but still the main chicken dish was flavorless and dry. Kind of far from the main town , we weren’t told that it’s the best to rent a car, we relied on taxi and the hotel gave us no information on how to get our own taxi, they limited us to only their own taxi service which was not available when we needed it the most , we had to wait at least 30 minutes to get a taxi, and we missed our boat tour the day we asked them to get us a ride to the boat meeting point because they couldn’t arrange a taxi for us even though we asked over an hour ahead of time. RENT A CAR

Excellent view and an elegant furnished room. Great mattress and pillows.The hotel is a 5 star if you are a classic all-inclusive type of tourist that you don't care much of services level.

There was a very bad odour coming from the toilet. There is definitely an issue with the sewage. Room is quite noisy - no soundproof door, plus the bath window being in the main corridor.The cleaning staff woke us up twice despite having the "do not disturb" sign on. They even entered the room once while we were asleep.- To the person who replied, your message shows the level of a professional you are. Most probably with a classic Rent a Room experience.The cleaning lady entered our room just to find us sleeping. Indeed I had parked on the road as many other cars - but I forgot I didn't have a BMW so that I wouldn't be disturbed.Have a great summer season working, living and paying your taxes in Greece. Enjoy!

The staff at the Cavo Orient were exceptionally friendly and hospitable, authentic Greek filodemo at its best. Great views from hotel and right by an unspoilt beach with beautiful turquoise sea.

A bit further away from the main town than what we thought, more like 25-30 minutes than 20 minutes advised on Google maps.

The location was on the beach. Breakfast was good. Staff were nice. It's good to know that each room has a Nespresso machine. They did not provide Nespresso capsules, if I had known I would provide my own from home.

The smell in the bathroom that had no ventilation was horrible each morning. The sheets and towels were not white and had some spots on it, even if they were clean, they looked old and very used.

Big and comfortable bedroom. Good breakfast.Staff helpfull. Felt short for a 4* hotel unfortunately.

General attention to detail was below average with fixtures and fittings, our room wasn't clean one day with no explanation (not a problem but felt that was completely forgotten). We were the ones mentioning to the staff that the shower facilities were broken in the gym, they had no idea and it looked it had been like that for a while.

Lovely hotel right on the beach , great for couples . Would definitely stay again

Little bit out the way but didn't really bother me as had a car .

Good location, room, staff and breakfast

Cold swimming pool

We stayed in the room with a private swimming pool, which was very nice. The view from the room was lovely. We had full board included, the food was very nice, with a lot of options. The staff were very nice and helpful.

Nothing near the hotel. You'll need a car or use a taxi.

Pool side bar staff friendly and efficient.

Reception staff not engaged, I.e didn’t tell us where restaurants were or even that there was a special event on; not interested.Considering it is the start of the summer season parts looks a little tired.

It was modern, recently built.

Most of the clients were from tour operators possibly at very reduced rates that the 300+ per day we paid. Many of them were loud and inconsiderate of the presences of others. This might be a systemic issue with many hotels on Zakinthos. Would not book again. Difficult to arrive at the location even with GPS help because of the many narrow and winding country roads in the vicinity.