Planos Deluxe

Cleaning staff

Reception staff very rude

Beautiful hotel with a lovely pool. Exactly as it appears in the photos. The room was lovely and had everything we needed. Staff were very friendly and accommodating. They have helpful restaurant recommendations etc when asked. Location is great, right in the heart of the action. The ocean and the town are both within walking distance

Shower leaked a bit and made the bathroom very slippery

Great vibe and energy, staff were friendly and helpful. The property was also in good order l, rooms spacious.

Nice place with a nice pool. Very friendly staff. Good breskfast and good restaurant/bar in general.

Expensive Prada sun glasses where stolen from our room. We informed reception about theft, but they could not help us. We wrote an email to manager of the hotel regarding the case, but we never received reply from the manager. We called to hotel, they told that they will inform manager about the accident, but we still did not get any reply. That is very unprofessional. We dont think that it was hotel staff that took the glasses, it could be some other guest, as our room had a terrace with direct pool access. Be careful with Your personnal belongings in the hotel area. We enjoyed our stay in Planos, but this accident made us very sad..

The staff was very friendly and always ready to please the guests when asking them for something. The place was also very clean and there were always enough sunbeds for the guests.

The room was in my opinion too narrow for 3 people and the furniture and some bathroom installations were too old and in need of replacement.

The hotel is small which made for a pleasant quiet stay, plenty of sunbeds and umbrellas for the hot afternoons. Food was delicious, walking distance to the beach. Hotel was cleaned everyday if needed and bottles of water replenished everyday which was a plus.

The bathroom was slightly older and worse for wear

Nice breakfast, free parking, big room, nice facilities

Poor wifi, cleaning was not so good and there was some noise in the room from the planes taking off from the aiport

The location was handy. The beds were comfortable. First room we were offered (we paid €679 for 2 nights) faced a cement staircase and a bin:/ We said we were underwhelmed and they changed us into a nicer room. Staff very friendly.

The toilet didn’t flush properly (even without any toilet paper being thrown in it). Had to use public toilet in basement far from room. Technician came to “fix” it and left the cistern lying next to the sink. It still didn’t flush either. Another guest also told us they had the same issue. This was the main reason for a stressful stay with a child. Breakfast was disappointing- rubbery eggs, expired fruit, wilted vegetables- we ended up eating breakfast out both mornings. There was dirty tissue floating in the private pool when we first got in. Hubby threw it away and we didn’t use it again.

Very good location, peaceful and only 5min from the beach or to the Main Street.

The people and service was amazing everyone was really nice and made you feel welcome

Breakfast was okay and there was a really loud noise of air conditioning or something in our room so that was kinda bad

Aircon greatStaff fantastic Rooms clean and modern

Bathroom in some rooms very small, having to sit sideways on toilet and up against the wall. We manage to change rooms and thankfully could to a bigger bathroom. Courtesy room was awful , dirty and very hot & uncomfortable.

The location of the hotel is near local bars and restaurants and 3 min of walk to the beach. The staff is very nice and helpful. We had all inclusive - it is really worth, also cocktails were in the list. Everything was tasty and various. Tidying of our room was good and conducted daily. The hotel has parking near the main entrance. As a bonus hotel also provides beach towels..Our stay was pleasant and unforgettable, many thanks to all staff.During the day, you can ways find sunbeds available - perhaps we were before high season (end of June - start of July)

In the bathroom there is only one shower gel, but the hotel has only 3 stars. This is something can be improved later.

The personel at Planos Hotel were amazing. Especially Thodoris in the bar and Johana in the reception and Despina, they deserve for sure an extra attention. Made us feel so welcomed and taken care of. Very easy people to talk with about anything, and made sure that we had everything we needed. Always a big smile on them, and always ready to make sure your day will be good.Pool area was nice, close to both the restaurant and the bar, if you move a little in the day you can have sun from 09:00 to 19:30 with no problem. Food was good, so were the drinks. We ate all meals at the hotel for 3 out of 7 days, the 4 other we went out to eat dinner, rest we had at the hotel. Nothing to complain about there, everything was good.And to end, an extra thanks to Thodoris, Johana and Despina for making our stay so nice! You all made us feel so welcomed and at "home" down there :)

Bathroom was not proper cleaned, and would reccomend fixing them up. Tiles were missing and dirt here and there. Had to complain 2 times before it got to "living" conditions. Was told that they would do a deep clean both times, but first time mirror were still dirty and there were still dirt on the floor.

Our stay was amazing! We wanted to rest for a few days and the staff was so kind and helped us with even little things we needed. It was perfect. We enjoyed the room with access to poll very much.

Everything was pitch perfect- Beautiful hotel, perfectly match the picture here on Booking- Super clean from the reception hall to the swimming pool, the room, the bathroom, everything was cleaned every single day - The hotel staff was just ADORABLE, the receptionists, the waiters, the barmaids, the cleaning crew...- Food was always amazing and there were many choices at breakfast, lunch and dinner, the pool bar offers many choices for drinks starting from 8am to midnight, they also offer snacks but I did not try themAnyway, I will come back for sure

The pool was cold but people swam anyways so I think I was the only one bothered by that ?

Outstanding selections in breakfast buffet. Friendliness and helpfulness of front desk staff. Ease of parking.

It was clean, the room was big and comfortable and a really nice pool, great breakfast

No room amenities. This was one time I needed hotel shampoo and conditioner and there wasn’t any. I thought it strange because this hotel had top notch everything else

It was a very relaxing vacation. Nice room with direct access to the pool which was the best thing especially when you have small children that wants to stay in water all the time and you can relax at your own room privacy

The breakfast was very good, but the only thing that was a little bit problem for our family that likes to sleep more on holidays was the time, if it ends up at 10:30 would be great.

The breakfast was outstanding. Some of the staff were also helpful.

The check in experience was not fantastic. Despite having booked months ahead and arriving well after the check in time, we were asked to wait for a period of time (maybe 20-30 mins) to finalise check in. After travelling for many hours and with lots of luggage, I felt this could have been handled in a more efficient way. I was also charged the accommodation tax of only 2 euros upon arrival. Would have preferred this be included in the initial charge to avoid extra transactions and fees.

The location of the hotel is very good, 5 minutes to the nearest beach. The hotel staff are very welcoming and friendly, offering champagne upon arrival. The room is big and the wifi is good. There are also many swimming pools and sun loungers in the hotel. Breakfast is also delicious.