Caretta Paradise Resort & WaterPark

Location,the Greek night,the staff

Bad smell in the room

I liked the food and the staff of the Buffalo restaurant.

Dirty room, no hot water in the room for 3 days.

Hotel room very nice, bathroom in the hotel room very nice, water pressure very good. We got upgraded without knowing to the family room with swimming pool! Hotel is very organised in terms of entertainment, everything is planned out e.g. activities for the evening and throughout the day. The waterpark was great, sadly it closed at 17:00, could stay open longer due to it being so fun! Hotel was very modern, nice pools.

Bathrooms near the bars, behind the burger house have a huge gap in between where people can literally see your business! Lots of times where the travel tour “Grecas” from Poland would announce things in Polish instead of English. This was our most annoying thing because it seemed like the hotel was more catered towards Polish people even though there are placards across the hotel with Jet2Holdidays. Food could have been better, was edible enough. I expected the drinks from the bar to be proper cocktails where the bartenders use a shaker to shake the cocktails, this wasn’t the case it was just the bartenders pouring different juices with alcohol from the pumps.

This hotel is huge complex having a lot activities for kids, that's good if you searching for place to go with kids. Good food, bit different every day. A lot place for walk. multiple bars, so you can find less crowded place and free table.

If you going for calm and quiet vocation this is wrong place to go. Even if you take number with private pool you get neighborhood with kid that splash water all around and make a lot of noise with screaming. Having in mind this hotel have complex of a lot of different buildings it bit strange that there is no corner for adults only.All inclusive drinks are very average, forget if you want decent fruit juice.

It was close to Amboula beach, like 2 minutes walk or even less, reception was mostly helpful, the waterpark is small but entartaining even for grown up, for small kids I think it's heaven, the fun park with games, the fact that there was a snack bar from 10 to 17. The shared pool was a nice choice, even tho you are not allowed to swim in it after 19 pm. Depending on the neighbours you share it with, might be quite or not. Staff were nice. Room has a good hair dryer which helped me a lot, it has a fridge and a seif. Wardrobes with hangers, more shelves would have been better. , Actually, the food was ok(all inclusive quality) a lot to chose from. There were 4 restaurants, the Main and Burger House+Herbs, were you can have breakfast, lunch and dinner whenever, Bello Gousto where you can have breakfast everyday but you have to book for dinner with at least 48 hours in advance ( Dinner is better the the other with pizza baked fresh and other italian specialties which are different than the other restaurants dinner), and the A la carte greek which, dinner only which needs to be booked in advance and one a week only; they had some different meals than the other, the chicken was nice and the eggplant salad :) the meats are usually really hard, maybe they are re-heated?All the beverages are low quality, you don't get actual milk in the coffee machine, even if you have options for cappuccino lattes, milk only, it's powder milk which they use, and many times you get just water if ot doesn't get filled up, I had to tell staff 3 times that it ran out of milk. The Bars staff were nice, made nice cocktails, but again, not much alochol and quality.

What we actually had problems with, was the cleaning...when booking I asked for a quite room if possible , I have been confirmed ok, on check in ok, I confirmed it's quite. What we actually had problems with, was the cleaning...when booking I asked for a quite room if possible , I have been confirmed it's ok, when checking in, I mentioned it again and I have been confirmed it's quite. Actually, we have been given a room in block B which was right next to the bello gousto, main bar, water park and everything, there were people drinking till 23 as this was when the bar was closing, and they kept laughing and talking really loud till 1 am, so we couldn't actually get a rest. I forgot to mention there was a moudly smell in the room. So we complained, they moved us to Block D, they ve put a car to our disposal for moving our stuff, which was nice, and while we were packing the AC starting actually dripping water in the room. So we moved to the new room, but the bathroom was not clean.. :( the toilet was actually dirty, with fingernails and everything on it.. and spiders and spider webs beneath it, there was not shower gel in the recipient, I told reception, they said the cleaning ladies always check it and they will later, when we came back to the room, it was still empty so I called reception and they have sent a lady which filled it, but when I pushed the button to release the shower gel some maroon thing came up, I pressed it more times until the green shower gel came out... They come and clean everyday which means they wash the floors, make the beds and empty the bin, but that's it. They change towels every 2 days and change sheets every 3 days

We had super 10 days! Kids loved everything. The food was a bit repetitive as an AI, but was fine. Aurel in the restaurant was our favourite. The mini disco is also superWe will come back!

The girl in the snack bar was rude a bit...

Our room was lovely Fabulous view and a swim up pool

The food was good but could have been a little hotter

Staff was friendly and welcoming. The food was edible. I have had worse all-inclusive buffet experiences. The direct access to the shared pool is advisable, as the other pools are too crowded and too small for the amount of guests. The offered activities for young children and teenagers are excellent.

The room had an extreme smell of mould. The silicone in the shower area in the bathroom was mouldy everywhere. The inside wall of the air conditioning unit is also covered in black mould (I have taken pictures of all mould infestations). The cause of this is poor workmanship and incorrect planning, which ensures constant humidity in the room. There is a lack of care when it comes to cleaning. (Stains in the bathroom from the previous tenants. Several cobwebs in the room, dust in various places. The TV had no reception at all, and the remote control worked but was badly damaged.

Very good

Not variety of fruits and not fresh . Ice cream not in the restaurantFreddo esspresso nowhere in the hotelPoor entertainement day and night

The food was quite, apartments were clean

Alcohol drinks were not the best quality, not to many entertainment areas - actual entertainment area was paid despite having all inclusive

Staff are very helpful, great amenities perfect for families and children.

Food quality

Nice room with private pool, very clean.

Food! Food is just terrible. Whatever they cook is just not tasty. Fruits and vegetables are still good! ?

EVERYTHING WAS PERFECT.The Food , the staff, the room the watrepark, were perfect. Special thanks to Mrs Kanelli Zoi that helped me solving a problem that i had with my reservation. She did her best and i and my family had perfect time in this hotel.

Everything was perfect.

The room was nice and new. It was suitable for a 4 member family. Very nice facilities like the waterpark and the open theatre.

The food was totally horrible. Every day almost the same plates. The central restaurant was awful, and the dishes were not cooked well (we visited it only once). The same with the Italian restaurant. It had only one plate (spaghetti carbonara) and the same plates with the other restaurants. All the drinks were bad and of unknown origin. The quality of food was very bad. Also, a lot of extra costs like the playground, a cafe inside the playground etc. These extra costs were not mentioned in the booking and the hotel sells these activities in the price. We prefer all inclusive hotels in Greece, but this unfortunately was out of our expectations.

Food, swiming pool entrance from the room, small beach, aquapark

towels changed every 3 days, aircondition only in the one room, mould in the bathroom (older part of the hotel)

The water park was excellent as was the Italian style restaurant. The newer main restaurant was also fabulous but the original main restaurant and al a carts restaurant were a real let down with cold food.

The air conditioning in the room didn’t work and the older restaurants were really dated in comparison.

Everything was great. İf you Want calm down from City life and you Want peace, you can choose this right place. Thank you for all. And best wishes all personal.manage and kindness very lovely. Gusto and all chef very kind specially Bella Gusto restaurant very beatifull. Every person servise us with joy and fun. Thank you for reception. And all service person.

First of all everything was very nice. Maybe i have suggestion a little. Greece have a very traditional sea food i think must be in a la carte grek restaurant. And main pool so early finish. Or you had better to night swim free.

The staff was very kind

The food in the main resturants is gross, in the burger resturant was ok, but the tables and chairs not clean,They dont clean the rooms probably.

The slides, snacks

Finding the place was difficult because there were no signs to the property and outside the actual resort.The food was average, however there was a lot.

We had read multiple negative reviews and we were so relieved when we arrived. We had the best stay. We had a swim up room and loved it. Think it can be very dependent on who your neighbours are though. Our son loved the pool and the gate was good and sturdy so we weren’t concerned about the safety of our 18month old while on the balcony.The food was much better than we expected. Found the burger restaurant to be the best choice and hot food for dinner, we found the breakfast in the burger restaurant cold as none of the heaters were on under the food. So we have breakfast most mornings in the main restaurant or Bella gusto. We loved the snack bar gyros and salad bowls were gorgeous and we ate there most days. The ice cream at snack bar was lovely but the server wasn’t very pleasant just threw it at you. The cocktails were very watered down but drinkable the wine in burger house was the best and passable.We found the staff so lovely. The cleaner lady in Block D was very thorough and so nice always smiling and happy

We had originally requested 2 rooms beside each other sharing the same pool for grandparents travelling with us but they couldn’t accommodate us when we arrived. They did the following day give us 2 rooms in the same block (4 rooms apart) which was better but still not ideal.