Hotel Kreuz Lenk

The most important factor for me --- the only reason we came to Lenk, - was for the Cow Festival. We were thrilled that the main part of the festival occurred just outside the front door! Hotel was also not far from train station. Location was quiet.

The only downside was that the elevator did not go all the way to our floor. So, we had to carry our suitcase up that last flight of stairs. If we'd known, would have put suitcase in a locker at rail station.

Friendly staff at receptionLocation perfect in the middle of the village

Bed way to soft, bedding qualityBreakfast could offer choices of coffee and gluten free alternativeA mini fridge in the room would be great

Room - clean, equipped and quiet. Breakfast - not great service, took the lunch pack instead the next day. Location - perfect.

I wasn't shown around the hotel when I arrived

The entire experience starting with the hotel staff and ending with the tranquility and overall atmosphere of the town.

Busy and crowded breakfast in the restaurant.

Centrally located. Great staff. Restaurant was great as well.

Rooms were quite small. The shower room was smaller even. No balcony. There were a few flies in the room.

Brilliant location.We had a lovely room with snow capped mountain view from all directions.The staff were very friendly and helpful and guided us on the right bus to go up the mountains.The breakfast was freshly cooked for you as well as continental.The beds were very comfy.The location in Lenk down a valley,access by local train, is a little gem.Besides the train ,there are 5 buses running a frequent service up in to the mountain to waterfalls,chalets restaurants,and many walks.We wish we could have stayed longer.We ate each night in the hotel restaurant where the choose of food was good and all freshly cooked.

Very quiet room, excellent service, good breakfast.

The breakfast was very complete, super easy to access the ski lift from the hotel. The location of the hotel is super!

It was a bit expensive in my opinion.

location hard to topbreakfast selection was super only stayed one night

pool could be a bit warmer

Standard simple rooms that you can expect. Value for money and we got a connection room with 2 rooms close by. This gave us an exclusive area just for us to chill outside our room with connected balcony etc. lovely and wonderful staff who were pleasant and helpful.

Good location, room served its purpose (and the size was ok for one night, everything worked).Good breakfast with a good selection. Very nice staff + late check-in was possible.

The room was comfortable enough and the shower worked, but it was bland, brown and grey and had 0 charm. It was dated and minimally furnished and a bit old.

The location is perfect. The staff was so amicable and helpful. I forgot to mention gluten intolerances for my son but they immediately gave me a solution and it all worked out well. Pool section is also good

Good location Warm welcome

A room without a view

The room was very large and comfortable. We took advantage of the pool and sauna. The food in the evening was very good as was breakfast. The staff were friendly and helpful.

Not worth the money!

The toilet pipes are all interconnected so the WHOLE night you can hear every toilet flushing! The hearing got turned off ( I’m guessing to save money and cutting corners) For what it it and what the hotel has to offer, the establishment is extremely expensive.

Good

Restaurant ,according to our expectations still after many years did not improve. No coordination between staff/waiters and the kitchen... requist simple things like a good rosti extra, no big deal in our point of view. Impossible and according the reaction, not wanted...

the staff were soooo friendly, a real asset

breakfast was okay, a bit hot and uncomfortable in the room, needed some air! nice to have fresh eggs.limited first aid items when needed

Hotel is in the center of Lenk, so ski areas are nearby. On-site parking available, which is convenient. Staff is very friendly.

The rooms and pool/sauna really need an update. It all feels worn out.

Picked the hotel based on reviews, and because we wanted to revisit the Lenk-Zweisimmen area where we'd stayed before.About the sole positive points are the friendly staff, and the central location in town. Pool is okay but quite gloomy in the setup, and some maintenance issues. And dinner restaurant had a good menu and decent prices.

Breakfast claims 3 star but with exactly 1 hot dish (boiled eggs) is closer to 2 stars. Same for the rooms, we had one with balcony; 20 square meters as advertised, but a really crammed bathroom with too small tub and lots of broken things. Like a showerhead that sprays 360' around and a broken WC seat. Beds are a bit comfy but on the low side, and again the crammed space makes it hard to access them; moreover we needed to leave the window open for ventilation which meant hearing the loud church bell every hour.Why they dare to book this (room with balcony) for over 200 francs in June when comparable accommodation in nearby Kandersteg or Adelboden asks 150 is beyond logic. It is 2 stars not 3, and without major refurb only attractive for tour groups (at a discounted rate).

Quiet hotel a short walk away from the train station and restaurants. Clean room