signinahotel

The staff here was amazing friendly and the property was super clean and well-appointed. I didn't try the breakfast, but the location really can't be beat -- right in the heart of Laax village next to both the Curnius gondola and the main Crap Sogn Gion gondola. Lots of eating and shopping options, just a few minutes walk away.

Nothing really.

The property was nice, a little dated in the rooms but main areas were modernised. Staff were good, the man who checked us in was particularly great, very charismatic, spoke excellent English and made us feel very welcome. The location was also fantastic and great to have ski lockers so close to the lifts.

Decor was a bit tired, and was a shame the place was so busy we couldn’t always get a table. It didn’t feel like a 4 star hotel compared to others I have stayed in.

Very good location to go skiing, kids friendly and very nice staff

Hotel was a perfect mix of great service, great amenities, central location near the lifts and not too expensive for the quality.

Beds and pillows were not the most comfortable, but manageable for a week

Decent breakfast, really good location, helpful and friendly staff.

The hotel is a little dated, the rooms and the spa in particular, but it’s still a great place to stay

very good spa, responsible staff, tasty breakfasts

Great location

Lack of concierge service - no one helped to make dinner reservations or informed about events in the evening even when asked

Excellent location in Laax and decent option for a weekend stay as Rocks Resort was unfortunately only available for week long stays.

Hotel feels old and run down in the halls with guest rooms and in the guest rooms. Lounge and bar is OK without being great (slightly kitsch Italiano theme). The hotel does not stack up to the quality level of Rocks Resort and Laax in general. It is in desperate need of an overhaul.

Location for the gondola, restaurants and parking. Good accommodation, well organised for equipment and on site bar and restaurant.Staff very good

Terrible pillows! So thin, simply no support at all. Slept badly. Suggest bringing your own.

EverythingThe poolThe roomsThe staff were excellent - very helpful and friendly.

The pillows for the bed were so thin out felt like my head was resting on nothing.

great location and facilities

the rooms are a little dated but great value for the money in this location.

Great location in Laax in proximity to the lifts. The staff was very helpful and provided excellent service, incl recommendations to hikes and other activities.

The hotel is a bit worn in the sleeping areas. Paint is falling off the room doors and in general the hotel looks tired in these areas. The same is the case for the Spa and the fitness area. The bar and restaurant area, however, has clearly been refurbished later and felt new - and nice.

The hotel in general was beautiful, they even decorated our room for my partner’s birthday! Great breakfast, comfortable parking lot at a reasonable price, a few great restaurants to try just in front of the hotel. We also adored Treetop Walk, amazing attraction really well done right next to the hotel and had a discount with the Guest Card! The highlight of our trip were the spas! The hotel’s Spa was just perfect, and with the Spa Around offer we got free access to a few other spa’s in the area. Loved it!

breakfast was great!

the room was way too noisy, we could hear everything our neighbours did or spoke and didn't get a proper sleep.

fantastic location. fantastic facilities. great breakfast. ski locker at the gondola included

rather expensive. but it is Switzerland

Great location walking distance from the ski lift. Nice rooms and facilities. Very nice staff.

The breakfast was okay can be better.

Fantastic location, helpful and friendly staff. Great spa area.

I do not speak Swiss German so had no idea what was going on in the hotel day to day apart from what I was told at the welcome drinks. We stayed for NYE and would probably have joined some of the hotel celebrations if we knew what was going on. I think a leaflet dropped in each room with event information weekly would be helpful. Given we weren’t the only Non Swiss German guests I think a reasonable request and good for business to provide in both languages.

The spa area, brilliant location and ski lockers facility, excellent breakfast.

The restaurant was fully booked, no hot water in the evening after skiing and very noisy families with little children at breakfast!

excellent location, easy parking, and loading ski stuff into lockable ski lockers. tunnels go from hotel to parking garage to ski locker to ticket area . right next to the main gondola. staff at the desk is friendly. massage was great. spa area is great, with saunas and a cold pool and relaxation room. main pool was a bit cool for my taste but considering the energy crisis it’s understandable. pool had massage jets. breakfast was great, large offering. rooms were mostly renovated. it’s a ski hotel so there are scratches on the walls and older portions of the hotel that haven’t been updated. lots of restaurants in the area. I imagine it’s very busy in season with the many rock resort buildings next door. I would reserve restaurants in way advance. dog friendly.

bed was a bit hard for me. only 1 pillow each. we would have liked to ski our last day but with our dog we couldn’t get late check out and obviously couldn’t leave him in a cold car.

Great servicegreat breakfastfriendly

cleanfriendlygreat service