About
Set in a 20th-century building with a shaded terrace, this boutique hotel is 8.1 mi from Saint-Tropez in the village of Croix-Valmer surrounded by shops and restaurants. From June to September, guests can take a free shuttle service to Gigaro Beach or Debarquement beach just in front of the hotel. Free WiFi access is available throughout. The air-conditioned rooms include a flat-screen TV and private bathroom. Some of the rooms offer a view of the sea or garden. A breakfast buffet, offering mostly organic products, is served on the covered terrace or in the garden. Breakfast can be served in the guestrooms upon request. Hotel La Bienvenue provides free private parking on site and Saint-Tropez Golf Club can be accessed easily from the property. Port Grimaud is located 5.6 mi from the hotel, and the town of Ramatuelle is 4.3 mi away.
81 Reviews
What Guests Say
- “We loved everything about our stay here. From fast responses to any questions to adjustments to late check-in more than 2 hours due to…”
- “A positive point was the cleanliness of the place and the kindness of the receptionist.”
Top Amenities
- Restaurant
- Free Internet Access
- Free Parking
- Accessible Rooms / Facilities
- Pets Allowed
- Non-Smoking Rooms
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What Guests Loved
Based on 81 reviews
Pros +
- We loved everything about our stay here. From fast responses to any questions to adjustments to late check-in more than 2 hours due to flight delays. It’s exactly as the pictures depict and the air conditioning was perfect during a heat wave at the end of June reaching 38C. The breakfast is well worthwhile at 15€ with delicious coffee. We were on the first floor (essential for our many heavy suitcases) and enjoyed our secluded balcony everyday. Yet the best part was Paul and any of the staff who went above and beyond refilling my zest for ice, to beach towels and even a loaning 2 chairs to sit through my nephews orchestra performance just steps away. This is French at its finest. Although we took French classes prior to this trip, we were also glad all the staff were also fluent in English.
- A positive point was the cleanliness of the place and the kindness of the receptionist.
- Amazing staff, great location
Cons -
- Nothing at all. I miss my small wash cloths to remove makeup but I believe that’s just an American thing.
- The experience of staying at the hotel was very disappointing. Starting with road works in front of the window, which upon checking with the workers turned out to be planned and the hotel was informed in advance. Furthermore, the dining room is located under the window, which resulted in a lot of noise. Another problematic point is the lack of an elevator and the lack of assistance in moving luggage to the room.
- Room had no view giving to a service area where staff could eventually see into the room
We loved everything about our stay here. From fast responses to any questions to adjustments to late check-in more than 2 hours due to flight delays. It’s exactly as the pictures depict and the air conditioning was perfect during a heat wave at the end of June reaching 38C. The breakfast is well worthwhile at 15€ with delicious coffee. We were on the first floor (essential for our many heavy suitcases) and enjoyed our secluded balcony everyday. Yet the best part was Paul and any of the staff who went above and beyond refilling my zest for ice, to beach towels and even a loaning 2 chairs to sit through my nephews orchestra performance just steps away. This is French at its finest. Although we took French classes prior to this trip, we were also glad all the staff were also fluent in English.
Nothing at all. I miss my small wash cloths to remove makeup but I believe that’s just an American thing.
A positive point was the cleanliness of the place and the kindness of the receptionist.
The experience of staying at the hotel was very disappointing. Starting with road works in front of the window, which upon checking with the workers turned out to be planned and the hotel was informed in advance. Furthermore, the dining room is located under the window, which resulted in a lot of noise. Another problematic point is the lack of an elevator and the lack of assistance in moving luggage to the room.
Amazing staff, great location
Room had no view giving to a service area where staff could eventually see into the room
Beautiful hotel with a lot of charm and character, friendly staff and well set up rooms. Beds were comfy too.
Breakfast wasn’t at all good value at €15 per person! Especially as the only cooked offering was eggs, and if you order boiled you get one single boiled egg!
For a hotel situated in the middle of town it was remarkably private, secluded and leafy. The staff couldn't do enough to please you and were always very helpful. The room staff were also excellent. Drinks and light meals were available throughout the day and when we invited some friends to join us for a glass of wine the staff were very obliging and even gave us some nibbles to accompany the wine. There is good parking on site. It is so handy for walking about La Croix Valmer and enjoying the facilities there. Renault and his staff should be commended for an excellent service provided. Incidentally the air conditioning appliance was silent, a first, and very efficient.
I would have preferred a free standing shower rather than in the bath, but that is the request of an oldish man!
Amazing, beautiful breakfast Gorgeous garden for breakfast and loungingThe staff are truly amazing: kind, friendly, super helpful, gracious
This is a place probably suited to people who love charm rather than luxury. It's gorgeous - but not luxurious. The room was quite cramped (the old wooden closet door was bulky and opening onto the bed, e.g., tight, and squeaky, which was a little annoying). But the AC was helpful in the heat. The shower was great. And we will happily go back.Also: heavy suitcases need to be carried up the stairs.
Great location, staff and room. Very good value for money
well worth the money.Clean rooms, very good aircondition, clean showers with good water pressure.Parking on the property. All good!
Very clean and comfy hotel in La Croix Valmer, the staff was very friendly and helpful.
Breakfast outside in very cozy courtyard, with excellent service.Room, although quite small, contained everything needed.Cleanliness was excellent.
I can't think of anything.
Fantastic place, super friendly staff and nice breakfast on private terrace.
Very welcoming staff, good parking on site and nice breakfast!
Room was a little small to access suitcases.
Breakfast expensive so we ate out. Otherwise all was great.
They could change the carpet on the stairs as stained.
Very good location with parking spaces and close to great beaches
The hotel is well located at the border of the center of town of La Croix Valmer and has a beautiful garden in which you can have breakfast. Breakfast is excellent. The staff were extremely friendly at all times and always ready to help. The hotel is beautifully decorated and spotlessly clean. The atmosphere between hotel guests was friendly and relaxed - we ended up talking and having drinks with several other hotel guests.
The room was a bit small. We had room 12 located at the back of the hotel adjacent to an alley - this room was noisy due to live music at a nearby bar until 24:00, the 'poubelles' coming around at 05.30 and a bakery opening up early.
This hotel was built as a family home in 1930 and converted to a hotel in 1939. It is a charming place to stay, typically French, very quaint and cool! The staff especially Renault and Annie are amazing! Love this place …
Excellent hotel run by friendly and helpful staff. La Bienvenue is ideally located in the heart of LCV village and is a great base for exploring the area or accessing the beaches.This is a simple and straightforward 3-star hotel that does nothing more and nothing less - that’s what makes it great. It is clean and comfortable. There is a lovely atmosphere in the place and we will definitely come back again as long they keep doing what they currently do. ?
Very friendly people. Our bicycles were safely parked inside a locked luggage room. Very clean room and bathroom. Good bed. Good WIFI. Very good breakfast.
There was a bar under our room where people smoked. We could not open the window without smoke entering our room. The breakfast was a bit expensive 15 euro per person.
It was a very friendly hotel in a small village centre . Close to restaurants. Parking was good ,The staff were exceptional. No thing was too much trouble . We booked extra days ,no problem .Very clean , good breakfast . We hope to visit again .
It was all great
Lovely character building and a lovely welcome. Staff are extremely friendly and the breakfast was excellent. The rooms are compact but very clean and well furnished.
The room wasn’t large but we expected thisThere wasn’t much outdoor space but it was very convenient for the village.
Amenities & Policies
Amenities
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Parking
- Accessible parking
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Family Friendly
General
- Pets Allowed
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 11:30 AM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Pets | Pets are allowed. Charges may apply. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Please note that an extra bed cannot be accommodated in the Family Room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Location
256 Rue Louis Martin, La Croix-Valmer
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