Boutique Hotel Residenz Winkler

Everything was beyond expectations

Our car was hit overnight in the hotel parking lot. The front desk clerk was not of much help. Would not even call the police for us. No cameras to monitor the front of the hotel

Boutique Hotel Heinz Winkler is fantastic! We had an amazing suite with stunning views of the mountains and the Hohenaschau Castle. The staff was extremely attentive, making sure our every need was met. We ate at the Bistro and it was fabulous. I can't say enough good things about our experience there! It was just wonderful - the best way to spend the last days of a long vacation. We look forward to returning - with family, next time!

Our stay at Residenz Heinz Winkler was truly unforgettable. This is not just a hotel, but a place of tranquility and comfort, where every detail is thoughtfully considered. My son and I felt genuinely welcomed thanks to the warm hospitality of the Winkler family. The spa provided the perfect retreat, and the restaurant offered memorable gastronomic experiences. The breakfast was especially impressive, setting a wonderful tone for the day. We also appreciated the books about the renowned chef, which added even more charm to the atmosphere. It was also a pleasure to know that our dog was comfortable and well cared for during our stay. This is a place we would love to return to, leaving with a sense of quiet satisfaction.

Very traditional and luxurios athmoshere

The room temperature for the Night was too high and the additional bed which was a sleeping sofa wasn’t comfortable at all. The SPA area needs an update

Luxury luxury luxury. and a superb breakfast

The only drawback that we experienced was the lack of a lift to the floor of our room. There was one reaching all floors of the hotel. Yet, my chosen room was not accessible by lift. The very friendly and helpful staff proposed another room yet, I preferred my room.

Very comfortable room if a little dated but I think it’s style of the hotelGood breakfastVery friendly and helpful staff

The keys are a nuisance- prefer a cardIt was quite noisy in room above ours

Lovely old world charming hotel but let down by some basic housekeeping shortcomings.

The main shower unit fell off the wall. A electricity wall socket did not work for a table lamp.

Probably the most spectacular combination of the hotel style, location, and view. Breathtaking! The staff makes this place 5 star hotel. Even a feeding station for our dog was ready in the suite (of course he travels with his own; however, it was a pleasant surprise). Actually, the first surprise was our reservation upgrade to the garden suite, which was extremely nice and helpful to our eight year old after surgery dog. Another thing. If I were into starting my mornings with champagne, the one they serve at breakfast would be it. And again, the view! And sound of the church bell… The town itself deserves thousand words… Highly recommend.

Absolutely gorgeous property with wonderful rooms and spaces, and a fantastic garden, and not at least a Michelin star level restaurant that may be the best restaurant we have ever dined in.

Everything was so perfect, so we have nothing that we did not like.

Wonderful location and outstanding staff. We enjoyed a friendly welcome and the staff was extremely helpful.

A bit old fashioned from its decor. The spa/pool area was a major disappointment. The restaurant did a good job but our overall impression does not confirm a Michelin star and, in our opinion, is extremely overpriced.

1. Hotel staff were polite 2. They prepared the room for our toddler - there was a changing mat with diaper bin, travel cot was there and good high chair3. We ate at the restaurant ( dined in and also ordered room service - which cost 15 euros extra- which is ok). They were beyond accommodating as our toddler ended up climbing her chair during the dinner and made a bit of a mess - so we had to take our eight course menu to our hotel room ?. We are not much of fine dining people : so all we can say is food was delectable. 4. Breakfast was hearty and included in the room price

1. There should be a smoke detector in each room. 2. The garden view room has two rooms - living room below and bedroom above. There is NO washroom or even sink to wash hands below. So basically you enter the room and you have to go up to wash hands. I find this extremely inconvenient and especially with a 19 month old it was a nightmare! 3. Room furniture needs upgrade. TV is from the 2000s. Also, the mattress was very shabby. 4. Please mow the lawn and clean up so guests can go outside a bit5. Please do not fill the room with furniture- there was no place to move around. The living room was very stuffy.

An oasis of calm to savor lingering and the entertainment of dining. Situated on a hill in a picturesque village, a mountain backdrop with courtyards of calm, we whiled away hours. After the mountain alpenglow, we dined leisurely in the evening, walked around the village at night, slept deeply and luxuriously, read books on the balcony as the sun rose from the mountain tops to start a new day. Then there was a splendid breakfast to start our new day.

Friendly staff, dog friendly, superb food. Brilliant breakfast.

The sauna was a bit dated

Great location, extremely well trained and hospitable staff, superb restaurant.

Beautiful location and the whole hotel was telling you „Grand Hotel“, if you like this old fashioned luxury, this is a very good place to stay while the quiet town and mountains around guarantee that you will have a relaxed stay! Very good restaurant which was recently stripped of its two Michelin stars BUT (and I am eating a lot in high class restaurants) it is in fact still on at least one star Niveau, trust me! You can still feel the handwriting of Heinz Winkler, the famous chef and owner, who died last autumn. His son was a great host and the wine cellar is very well sorted…many reasons to travel here ??

The spa needs a bit of caretaking

friendly staff, very clean! heavy history!!nice views

I stayed in a modern room. bed and room very comfortable, Michelins star restaurant, service, breakfast excellent!

No lift. only stairs.

Good

At hotels restaurant var en Michelin restaurant

Very good

Exceptional