Bad Ratzes

We loved our stay here! It’s close to main attractions but also far enough where it is so peaceful and quiet. I personally never write reviews for hotels even if they are great but this hotel was fantastic so I had to write a review. Staff and front desk-amazing people and very nice. They make this hotel feel even more cozy. Food-breakfast are great and tasty. We only had dinner once here but it was great. This hotel has pools and saunas that add a great touch.Overall, we loved this hotel very much, and it was sad to go.We hope to come back some day.

Incredible, wish we stayed longer!! So many activities, amazing location and sauna and pools both indoor and outdoor. Exceptional host, and amazing food.

The hotel is very beautiful located in middle of nature. There is also a parking garage inside. Staff is very nice.

Everything is perfect except for the mattress. It was very uncomfortable to sleep on.

The whole experience was amazing. The location in the forest is wonderful and you are surrounded by the fresh air, birds singing, and the sound of the rushing water from a nearby stream. There is access to many excellent hiking trails right behind the hotel, and there is a bus that will take you into Siusi for many more options. The food was excellent, every day, and there was a huge variety of wines to choose from. The best part of the stay, however, was the staff. The informal yet attentive and warm way they approach their work made all the difference for making our stay as relaxing as it was. Thank you Petra and Team for such a memorable stay.

It’s set a the end of the valley surrounded by magnificent peaks. It’s modern, yet traditional. The spa is very beautiful, especially the outdoor pool and sauna. There are plenty of rooms also for the children to play, independently of their age.

The property had amazing facilities, pools, saunas.Excellent breakfast.

The saunas and pools closed very early, making them not available for use unfortunately.

An amazing family resort. Charming buildings in a beautiful location. The facilities were lovely, including fantastic facilities for the kids. The room was spacious, clean and really lovely. The food is outstanding.

Purely just the very firm mattress.

A very nice hotel.Nice helpful staff.Great breakfast. Great location.

Check in was a little tedious.

Breakfast should be until 11:00. They typically charge glass fee, if you want an empty wine glas. For this price category not acceptable, They made it for free for us. If you look for some silence: :-(. Kids running everywhere. Nothing against kids, but it should be stated some where. Good breakfast.

Personel tried to compensate our disappointments. Sometimes with a lot of words, but they tried. Also the taste and quality and menu selection of food for dinner in this price range was disappointing.The local food on nearby "Berghütte" was better and less expensive.

Location is amazing. The personnel is also very friendly and professional.They all really cared about us.Cake and coffee in the afternoon was a lovely touch, even though they have virtually zero vegetarian options of snacks (unless you tell them about it the day before, and IIRC they charge you for that).

Pillows were not comfortable.Towels were not the best I've used in a hotel.Lack of vegetarian options in afternoon snacks.

location in the middle of the forest amazing climate and good quality

I can be here only once per year ;)

Beautiful and breathtaking location - a few minutes drive to the cable car at Seiss for access to the Seiseralm. Loved the entrance, lounge areas and communal areas in general. Stunning vintage furniture, family portraits and artefacts in lounge and corridors give a glimpse into the old family dynasty. Bedroom modern and simple, bathroom warm and well-equipped. Pretty gardens with plenty of seating, play area for kids at the front of hotel. Super swimming pool with a rota so it was never overcrowded. Log fire, pool table, books and games. Everything you would need if snowed in! The staff were warm and friendly - always happy to help in any way. Highly recommended and we would go back again.

We found breakfast and especially dinner to be a bit noisy with very young children dotted around the dining room - I’m sure a table round the other side would have been found for us if we had asked. We also found dinner was sometimes a bit rushed with courses coming out quickly. Our beds were a lot firmer than we have at home and there didn’t seem to be an option for a mattress topper - but we were provided with extra lovely soft pillows when we asked.

This hotel is wonderful for anyone wanting peace and quiet. The gardens are so peaceful and you can sit anywhere you want and just enjoy the ambience. The owner - Petra - works hard to make you welcome and we were very impressed by everything. The staff were very friendly. There was a concert in the garden one evening, and it was great

Breakfast was suculent, well prepared, warm easy to serve yourself, juices, hams, eggs, pastries breads and more, it was just excelent

Actually there was nothing not to like. From the moment we walked into the hotel to check in, we were overtaken by the charm of the hotel and the charm of the people who work in the hotel. Petra the manager/owner is a darling and interacts with you as if she had known you all her life. The staff working the front desk are superb in their knowledge about the hotel and adjacent areas. We worked initially with Leoni (sounds like) and she was amazing in her explanation of our upcoming adventure in the mountains the following day. Our short stay was most pleasurable

Everything

Slipper is not available.

Perfect perfect perfect This is the best hotel me and my husband ever been to We never wanted to leave

Overpriced dinner

amazing place!only one problem: it took 30 mins to check in and same time to check out.

Superb

Exceptional

Exceptional