Grand Hotel Impero - Wellness & Exclusive SPA

Quiet, nice staffs and delicious food.

Very luxurious hotel with a great restaurant and a spa at the site. Front desk staff was friendly and helpful. The rooms are beautiful and spacious. We stayed in a room with a balcony which was very spacious and offered a nice view of the grounds. The town of Castel del Piano is quite charming and easy to walk in a day. The Centro Storico north of Piazza Madonna is very quaint with narrow streets and interesting architecture. If you walk uphill north on Via della Basilica you will come to a nice lookout point.

It is not very easy to get to this hotel without a car. There is, however, a bus stop right across the street.

Plenty of food. Excellent service and the front desk was super friendly. The cappuccino was okay.

You could improve the overall quality of the breakfast buffet.

Beautiful property wonderful dining hall lovely spa

Everything was perfect

Beautiful property wonderful restaurant lovely spa

Everything was perfect

super big parking! When driving with a Land Cruiser with long wheelbase through italy, this was an unexpected luxury;-) Everything was spiffy clean and in mint condition, and the whole place gave you a vibe, as you should run into some Hollywood celebrities at any moment? And by all means: go out and explore this beautiful village by foot! it's a gem!

I booked this hotel for my son because I knew he would enjoy a nice hotel like this in a great location in the middle of a very Medieval village. In his words, " You had the ambience of a village and the modern convenience of a comfortable hotel. The air conditioning was especially appreciated during the hot spell. A very friendly staff and a very clean environment. My parents and friend met up for breakfast every morning and the food was excellent. The Hotel Manager, Victor went out of his way to accomodate my needs, especially regarding arranging a biking trip to Mt. amiata with two local riders, which I really enjoyed. I would stay there again."

Everything was fine.

Great rooms, wonderful atmosphere, but the best of all was the friendliness of the staff. They couldn’t have been any more accommodating, I felt like a king. Given the very fair pricing I was positively astonished.

There was a Spa section that had to be booked in advance and cost extra but seemed to include everything in the Spa room at once for yourself – I would have preferred to be able to just use the sauna on a walk-in basis.

"Amazing staff, helped with everything. Private and pampering spa. Excellent restaurant for dinner."

Though the location of this hotel is out of city, the hospitality of the staffs especially the reception desk Victor has much to offer for his exceptional service attendance to the hotel guests especially my friends and I that made us feel very much at home. This is a good hotel with a good strong staff support team which make this hotel the most preferred choice to live in for a good relaxing vacation in a beautiful scenic town of Castel Del Piano.

Nothing I can think of.

It had a pretty great view. And looked beautiful on the outside

We expected a different look on the inside. It was definitely different than on the pictures. It was very old furniture and house in general, de mirror looked dirty and the wood was old and cracked. The food that was included in the morning was not fresh

Lovely hotel with very pleasant and professional staff. Well located for visiting the amiata region.

Nothing, everything was great

Location, very helpful staff, excellent breakfast

Quiet, clean and very responsive and kind and helpful staff of the front desk ! Thank you!

The breakfast was excellent and the coffee was divine :) . The staff at the hotel were very helpful. They reacted very professionally to a small complication and did not charge us anything extra.

It's really a nice place, good location to travel around. The staff really made a difference since the arrival, we were given all needed information, and they could accomodate some special requests we had. We liked the view of the mountain from our room very much, and we could close shut the blind at night to have proper sleep. We didn't use spa or other wellness structure, but given their attention to details and the cleanliness, I would definitely try next time we visit.

The air-con didn't seem to work, and we didn't raise the issue because of our short stay (we found out late in the evening) - but in the morning we woke up and it felt very very hot in the room so we had to open windows (which isn't great, because some noise and light would filter in)

Easy to reach and to park. Staff were as helpful as they could be.

Busy area by a main road and petrol station.Electric shock from light switch with bare wires!! Lift noise kept us awake all night. Bed not very comfortable.Local area very unfriendly. Booked 5 nights stayed one.

The hotel is in a good location, spacious, plenty of parking space. Costel del Piano is not huge place but you will find all necessities- shops supermarket. The gentlemen on the reception was very niceWe liked the view from the tarasie.

Everything was good, the facilities in Lund the spa, restaurant, breakfast

Can’t think of anything

This was a nice hotel and location, i would recommend it. The indoor and outdoor common areas were great. Breakfast had lots of choices including scrambled eggs with and without ham/bacon. WE enjoyed dinner in the resteraount including fresh pasta, and local wine. Staff were exceptionally helpful including suggesting an iternery for driving around the area.