Eden Rose Grand Hotel BW Premier Collection

Beautiful historic hotel, excellent staff and a spectacular location and views.Room was very comfortable and breakfast and dinner in the restaurant were both good.

Just our luck to pick a day to stay when the weather was untypically appalling so weren't able to enjoy the terraces and the views to the full!

Amazing beautiful hotel with very helpful and nice staff

Room was a little dusty (blinds that separated the bathroom)And beside lamp didn't work

The property is beautiful and has an interesting history. Apparently it was a military hospital during g WWII. It was recently renovated in the past few years and the location is top for enjoying the village down the hill.

We had trouble making a dinner reservation and when we arrived the restaurant was full however the village had a great Italian place we enjoyed so all was well. When we did dine for breakfast the selection we good and the service outstanding! The woman running the show was so attentive to everyone and made the experience wonderful.

Very helpful and friendly staff, wonderfully comfortable bed, superb view over the old village and the sea.Excellent food.

I liked only the Staff

DO NOT BOOK THIS HOTEL - Beautiful Online, But a 2-Star Reality – NEVER AGAIN!My family and I stayed at Eden Rose Grand Hôtel, Bormes-les-Mimosas, from August 6–11, 2024, and the experience was extremely disappointing. The hotel looks gorgeous on its website, but in reality, it’s more like a 2-star establishment. As a single parent with two children, I booked a family room so we could all stay together, but due to a booking error by the hotel staff, we were split into two different rooms. This caused me so much stress as my children were in a separate room in a foreign country.We were moved three times during our 5-night stay, which made the whole experience even more stressful and unenjoyable. When I raised my concerns with the management, they said the hotel was fully booked and couldn’t accommodate us in one room. To make things worse, my daughter’s room smelled like stool. After bringing this to the staff's attention, we were moved again, and on the last night, we ended up in a top-floor room (I believe it was room 502), where the air conditioning didn’t work properly, and the mattresses were hard as rocks, making it impossible to get a good night’s sleep.The pool, which we had looked forward to, was too warm to enjoy because of the hot weather, adding to our disappointment.For the 5-night stay, we paid $3,520.80. Management promised a €1,400 refund due to the issues, but despite sending multiple emails, I still haven’t received it. The only positive aspect was the incredibly friendly and helpful staff, who were top-notch. However, this couldn’t make up for the fact that this hotel is truly subpar and belongs in a 2-star category. We will never book here again.

Beautiful. Wonderful views in a very picturesque village

They charge 25€ per day for parking

Excellent staff, better than most Best Western properties in the US. Got recommended to an excellent and reasonably priced Italian restaurant Le Terrace with an elevated terrace within walking distance of the hotel and across the street from Hotel Bellevue which I recommend for drinks ony.

Get a room on the 3rd or 4th floor to avoid late noise on the terrace.

location, service level, pool, meals, great room

Charming, full of character, very friendly staff, great breakfast and perfect location to walk into town.

Pool freezing and sun beds not comfy

Quality of rooms , facilities - views were outstanding.Staff were brilliant , so helpful

Availability of light bar snacks , but may have missed it.

It’s history. A hospital in the 1st world war and a German prison in the 2nd world war.

Spectacular views and a historic hotel that's been given a fresh, contemporary update

I loved lounging by the pool, but there wasn't enough shade and it was very exposed. The main terrace could have also benefitted by a shady area. The existing sun shades allow light through.

the hotel, the view, the village, the beds

We had to change rooms twice. We asked for a quiet room but were given the first room 5 steps away from reception, the 2nd was opposite the door to the pool where there was a wedding party on Friday night which we were not part of and they could not tell us the finish time so we asked to move again. A few logistical requests (taxi, hairdressers etc) required a few calls to triple check with different members of staff because some appeared helpful but were at times a bit sleepy or unfocused. The spa was not very comfortable. The massages really great but the actual relaxation area around the jacuzzi steam/ sauna were very poor with low uncomfortable beds or chairs. You could not lie in a bed after the massage only a chair and they were very strict about this and yet the beds were not occupied. The Spa team on reception were brusque and obsessed with taking a room number and not allowing guests in when in fact other people had made bookings but not shown up. They didn't seem to be able to check with the guests or ask the main reception to double check. They were fussy with robes too even though we were guests. The Spa and out door pool area had sarongs instead of towels which were cheap and did not dry. The pool lounging / tables/ towels etc all needs to be of better quality for such a nice hotel and the areas tidied and refreshed regularly each day. It is a lovely hotel and there are some fantastic staff. The Spa and the hotel just need a little more proactive and dynamic 'can do' approach.

Location, quality of the decor and furniture, food

Exceptional. We found this hotel at the last minute during a road trip early January and we were lucky that there was a room available. We spent only one night but this was one of the highlights of our trip. Hotel perched at the top of Bormes-les-Mimosas village, exceptional location and views. Gorgeous and spotless room and bathroom. Beautiful sunrise on the village from our balcony. Elegant and cozy lobby and lounge area. Walking distance to the medieval streets and small shops of the village.

The pool and the terrace views were absolutely amazing, and the rooms were lovely. The location couldn't be beat, and parking was relatively easy so long as you're fit enough to walk up & down the sloping streets. (Under-60s or active 60+ would have no problems with it whatsoever.)

The restaurant was poor quality and very overpriced. The seafood smelled foul, and there must've been prawns or the like in the gazpacho, because it made 2 people sick in the toilets when we were there. While there's little to be done about the local biota, I suspect there's a mosquito breeding ground somewhere on the property. I counted 47 on my husband one night! Standing water doesn't happen naturally on a cliffside, so it must be within the hotel's control.

Splendid view from anywhere and small but cozy swimming pool. Live music every Friday evening.

Restaurant's services and price. Elevator is often occupied with cleaning staff.

panoramic vistas from the drinks: outside dining area and pool

We loved everything…… only downside was that breakfast wasn’t included in our rate so if you wanted it it was 25 euros per head. We enjoyed on on those mornings we used the facility

The location

The service in the bar. Also had to ask for certain things to be done in roomNo toiletries

Breakfast was expensive for what it was. Difficult to eat €25 worth!

Restaurant - please tell your clients they need to book BEFORE they arrive (or like us, they’ll arrive and find they have to go out and then can’t park when they get back because all the parking is taken by the people eating in the restaurant….) and change your website to show it’s not open Sun/Mon/Tues in the winter. I specifically checked this before booking so feel really misled. I’ve never stayed in a 4 star hotel where it’s not possible to get anything to eat, not even a vending machine sandwich!! Your website is the only way for people to find out information about the hotel before they come so please, please, please keep it up to date!!!!!!!