Heart Hotel Grischuna

Very good staff members, doing their best to accommodate our requests.Good qualitative food and variety of dinners.

Liked the staff, bar and breakfast/meal room.

The spa needed to be open longer - a morning option. Also the red wine list could be bigger.

Very friendly staff, hotel was clean and modern with good breakfast and dinner

Jacuzzi in the spa would be a nice touch

Shuttle service, spa, room service.

Food. Breakfast: Extremely repetitive—unchanged for 7 consecutive days with a very limited selection. Hot water for tea runs out quickly every morning. By the end of the stay, I couldn’t even look at the sausages and omelet anymore. For the record, the omelet isn’t made from fresh eggs.Dinner: The food quality was disappointing, as if prepared by inexperienced students. There were no options to choose from, and the ingredients seemed mediocre. I’d personally recommend avoiding it altogether—better to eat pizza every day or explore the fantastic restaurants in the city instead.Service: Despite the disappointing food, the service was excellent and deserves appreciation.

Facilities were new and clean. Staff were lovely, in particular Taelor, Christian and Rebekah.

Two nights without heat in one of our rooms. Unacceptable. Three nights with cold showers. Unacceptable. Safe didn’t work despite them indicating it would be fixed 3 days in a row. Breakfast very very plain, same every day, bacon cooked til it crumbled. Dinners were 3 star at best. Sat buffet raw chicken served.

Super friendly (english speaking) staff.Great breakfast.

Basically no option to get any dinner (apart from some pizza which was ok but nothing special). As the hotel is a bit outside (and uphill) from the city centre this meant you have to get out and tacköe some extra altitude difference after a long day of hiking.

The property had everything needed for a short stay. What made the property exceptional was the care and attention provided by Jodi, the manager and her support team of Taylor and Jonathan. Their professional / personal style was frankly wonderful and extraordinary in equal measure.

Nothing worth mentioning

The pool, spa, breakfast and views from the rooms! All were great at a very reasonable room rate. Highly recommend ***

Nothing!

Clean modern rooms, spa is very clean and outside area is great. Young and friendly staff.

The hotel has changed owners recently, it has nothing to do anymore with the experience we had 2 years ago. Two years ago, the breakfast was until 12, now only until 09:30 and it’s worth a 2 star hotel breakfast. In the past it was like a 5* breakfast.We got charged 8€ per parking outside per night in July, this is way too much for off-season booking. The sauna was turned off, on a Saturday afternoon.

Excellent value - meals included, good spa, and a locker at the lift for skis and boots. Good and well priced wine range.Great Staff. Knowledgeable, friendly and helpful.Standard double room had a huge balcony and wonderful view to wake up to.Easy to walk to/from the Mooserwirt for apres (15 mins)

Nothing really - the hotel is a short but pretty walk up or down quite a steep hill (10 mins up, 7 down) which some might not like. The hotel runs a shuttle service though so it's not a problem. A taxi up from the middle of the town is 15€.Hot tub/pool wasn't particularly hot, but it was very nice.

Really nice hotel and was clean, room was nice a big.

The pool wasn’t that warm.

Beautifully appointed, warm and friendly. Excellent food, very professional staff. Nothing too much trouble.

It is situated up a rather steep hill, although it is within walking distance to all amenities.

Everything was perfect, but especially the breakfast was exceptional with regards to the quality and choice of the food, service and location.The SPA area is a a bit small but very modern; the heated external pool with view on the mountains is superb, and details like always having 4 different sorts of water at your disposal as well as different sorts of nuts and fruits is what makes the difference betwoon very nice and exceptional. There is no restaurant in the hotel, but the restaurant just accross the street is really good.

just to have 1 point: the safe was place almost at the bottom of the cupboard, so not easy to access.

We LOVED this hotel! Such a gem in Sankt Anton. The room was perfect - spacious, with beautiful views and balcony, a comfortable bed and high pressure shower. The staff were excellent - a real highlight. They gave us 5 star service, were efficient and very polite. Breakfast was awesome! Continental PLUS delicious Belgian waffles and pancakes with excellent tea and coffee (if you’re English, get the Latte Machiato!) The hotel is conveniently located near the centre and buses are free to all walks so you don’t need a car, and the swimming pool is amazing after a long day out!

It’s very close to Sankt Anton centre but a good climb! If you struggle with the walk up, drive 2 mins to the leisure centre and walk into the centre from there.

Great location, very friendly staff. The room was very comfortable and clean. The bed was excellent, and a good breakfast was included. I was offered a space in the garage for the motorbike without having to ask. There is nothing bad to say about this hotel and I would have liked to stay more than one night.

Spa excellent; room excellent; friendly staff and the breakfast and breakfast room incredible

Maybe some food in evening would be nice, or the offer to make reservations at local place; wine at bar could be better

Best breakfast I've had in any 4* hotel so far. Beautiful swimming pool overlooking the mountains.

Wifi was a little spotty. You'll need to walk up a rather steep hill if you don't come by car.

Large room, fantastic breakfast, outdoor pool and of course the surrounding mountains.

WiFi was not so good.

Beautiful pool, comfy room, friendly staff. Great breakfast

No complaints

The staff - everyone very kind and ready to help. Many thanks to Dino and Lajos (and, of course, the invisible faces in the kitchen) who make sure the breakfast is a great experience.The views from the room :).

Unfortunately there is no dinner service, which in the summer (and if you don't have mobility issues) is not a problem, it makes you go out and explore St. Anton by night. In winter though, and with the steep road you have to climb when you return to the hotel, that can be a bit challenging, if, after a busy day you prefer ssomething cosier closer to your room.