Kertess

Excellent location, food and service!

Very welcoming & very appealing facility at both Kertess & Lux hotels!

Disappointed by the lack of English and French TV channels in my room!

We stayed in their Sister Hotel - Lux Alpinae, situated just below Hotel Kertess with only a garden & some steps separating the two. We enjoyed our dinners with friends in Kertess & loved the food & staff. Great choice of menu & waiting and bar staff were friendly & funny. We were a large group of 10 with teenagers so all very well catered for. We’ll be back…

Kertess is more traditional than the Lux Alpinae but both are excellent.

Amazing location on a picturesque street. Staff were very friendly and helpful. Included dinner and breakfast were great quality and very tasty

Rooms were a little bit dated, but that goes with the charm of the building.

The staff were very friendly

We deliberately looked for a hotel with a spa/wellness Bereich. The Spa was only open Monday, Wednesday & Friday. As the whole point of our weekend away was hiking and spa, it was extremely disappointing that we only had use of the spa on Friday evening when we arrived.

I can only give the highest rating, professional and very kind staff, excellent location, and very favorable price considering the pool, spacious room, and delicious dinner.

Food was very good, a good choice at breakfast and lovely evening meals with a choice of main course. A bus route into town was very helpful as we were up hill from the town. Staff very friendly and helpful.

Our impression from photographs made us feel the hotel was nearer the main lower road. We were way up a hill and the car had to be parked 500 metres further uphill. We were helped with this but not ideal for people with a heart condition or mobility issues. The pool was excellent but there was no consistency in the lights being kept on.

Fabulous, quiet location 12 minutes walk up the hill from the Galzig telecabin. There are good apres ski bars near this lift, plus good ski hire options. The hotel has its own bus stop on the free local bus route around the village.Brilliant hotel restaurant, with really attentive high quality service too. The five course evening meals are some of the best we’ve ever had anywhere! There’s a lovely good sized swimming pool and a great sauna and steam room too. Fabulous breakfast too, offering just about anything you could ever want.Free prompt pick up / drop off service to the train station. The staff were friendly and very attentive.

It was amazing.

Very clean, nice room, comfy bed, good food with wide selection

No proper curtains on one of the windows so wasn’t dark enough in our room

Breakfast is great! Nice staff. Clean rooms. We didn't mind that it's not right on the main street.

Pool wasn't warm enough, it wasn't freezing cold but it's wasn't comfortable to get in.Out of the 4 rooms that I booked I personally got a smaller room.

Excellent staff, very good food and a nice bar

The breakfast was excellent, the hotel location very good, there was an excellent restaurant with 5 course meals and proper waiter service, the hotel provided ski bus and ski storage vouchers, there was a spacious pool and saunas.

Our rooms were small and facing the street

Hotel Kertess has the best chef and food in the region. What ever chef gets paid, he could ask for a raise. I have visited this area 3 times. I would rate the staff and the hotel 10 / 10.

the food was amazing, dinner had new options every night and catered well for a member of our group who was GF. Breakfast had a large selection of hot and cold food :) the bar staff and restaurant staff were super friendly and efficient. Beds were very comfy.

the shower could be fixed on the wall instead of having and hold.

Really helpful, committed, friendly, professional staff, good facilities, clean, comfortable rooms, good value, not pretentious, relaxing place to stay

Couldn't fault the place.

Dinner was perfact. The staff is amazing at the restaurant Radi, Tanja and Carli. The hotel is very clean and the view is breathtaking you can hear the bells of the cows. The swimming pool is clean but the water are quite cold. The room spacoius. There is a free shuttle from and to the hotel and free buses close to the hotel

The breakfast never changes and there are must be more warm items.

good buffet

It was good value for the money

The parking space is uphill 500 meters from the hotel. the food was ok.

Breakfast and dinner excellent.

The whole package was fantastic. Food was 5☆ and so were all the staff

There wasnt anything i didnt like