Hotel Chalet Del Sogno

I loved the Chalet, the staff and the incredible Italian hospitality

location

The breakfast experience was quite disappointing. There were no heaters to keep the eggs warm, resulting in them being served cold. Additionally, there was no selection of vegetables or fruit, making the options very limited. My car was taken away and parked somewhere without any communication about its location. Despite the hotel's claim that parking is free and no reservation is required, I was unexpectedly charged €175 for parking.The ski room was not secured as advertised. While it was supposed to be accessible only by card, it remained unlocked, allowing anyone to enter and take equipment freely. This raises serious concerns about security and guest safety.The room itself was outdated, with a cheap mattress and low-quality bedding, making for an uncomfortable stay. Additionally, while the bathroom had a hot tub with a jacuzzi function, it was not working, which was frustrating given the expectation of this amenity.Overall, these issues significantly impacted my stay, and I would not recommend this hotel to others unless improvements are made.

Fantastic location and great restaurant at main floor. Beautiful interiors and welcoming staff especially. Thanks Alberto for your tips and for making our stay feels like at home.

Very kind and helpful staff for housekeeping and breakfast service. Hotel was quiet, comfortable and well organised.

Half-board dinner for a week's stay was not suitable for our purposes. The fine dining hotel restaurant option for a week did not include any vegetables or salad, and choices became monotonous. The restaurant arrangements were inflexible and service often felt rushed.

The location of the hotel is great, directly on the cable car, the ski room was very comfortable. All the staff were extremely friendly and polite.

Compared to other hotels in similar price category, we were surprised by the afternoon snack, which consisted of olives and crackers. At dinner, we really missed the salad buffet.Dinner (half board) consisted of a choice of 2 dishes (which were nevertheless excellent) from the menu and a dessert, Vegetables could be purchased, no soup at all. Only after paying the deposit, we were told that the restaurant is closed once a week, even for hotel guests (the money for half board was returned).

The whole experience was perfect. I would also like to say the staff were amazing with a mention to Ilaria (who made us feel so welcome when we first arrived), Michelle, Fabiola and all the other staff. We would love to come back in the winter.

This property was amazing! the staff was incredibly friendly and helpful throughout. The property was very close to everything Madonna Di Campiglio has to offer. The property itself was incredible with beautiful woodwork throughout. It is virtually touching the lifts and so easy to access the mountain. We truly loved our stay and can’t wait to come back.

Perfectly located next to Spinale ski lift. Services are excellent.Due Pini restaurant was very good.

Classic rooms. Bathrooms could do with an update.Pool would be a plus as well.

Location, coziness

SPA - pool temperatureindoor temperatures

The staff are outstanding in particular Alberto. The location is excellent and it is extremely comfortable and welcoming.

Some generator/ventilation noise at night on some days. Perhaps something had not been turned off.

great breakfast. lovely spa

toilet a bit dated

Location and staff

This hotel is awesome, with super friendly staff who really make you feel welcome. The rooms are gorgeous, especially for the price—you get a lot of bang for your buck. It's comfortable, stylish, and they pay attention to all the little details that make your stay enjoyable.

The service and the staff is amazing. Alberto and his team made our stay amazing

Amazing place! Super friendly personnel ❤️ perfect location! The best restaurant in Madonna ?

I loved everything about this hotel. Just everything. Everyone felt like family towards the end. Breakfast was exceptional. Service excellent. Location was perfect. It just felt like the entire hotel staff was dedicated to making your stay the best possible.

Nothing. Literally nothing.

Facilities were excellent

excellent accommodation and staff

Exceptional

Superb