Super Hotel Tokyo JR Shinkoiwa

Everything was excellent, the staff were really friendly and willing to help.I would love to stay there again.The place is in a perfect location, a lot of restaurants around, and the location is near to the train is excellent.

Keyless door and has facilities needed such as washer n dryer, free breakfast. At Chuo Sobu line.

It's a bit outdated. The pillow is hard. No clear instructions on how to use the washer and dryer.

Bed was very comfortable

It was very small, but it’s Tokyo.

Very clean, staff super friendly. Good selection for breakfast.

Rooms are very small.

All the facilities were really easy to access and the breakfast is so yummy. The pillows and bed are so comfortable I took a picture of the brand and I'll be buying it for myself!

Everything was amazing.

Great location - the train station is nearby, there are many stores and restaurants around the hotel. Breakfast is basic but good. Staff is helpful. Good facilities, very similar to other Super hotels.

The room was very small, the smallest of all the hotels we stayed during our trip. From my understanding, the hotel provides luggage transportation services only to/from the airport, so we needed to go to Yamato directly to get our luggage to the next hotel.

Friendly staff - good location

Bed was a bit hard for me.

The location was downright perfect, a direct line to Tokyo station in 15 minutes. From there you can go anywhere. Disney, sky hop bus, metro, etc.Most of the staff knows some English, for a basic Japanese speaker it's very helpful. The room stays private throughout the stay, no staff coming in unless you want them to.You have a mini fridge which you can use for your konbini food and drinks.

They have only 1 elevator, sometimes it can take a bit of time before you can use it. At night you can also hear the announcement down the hallway. This time the amenities were often not available for unknown reasons which is too bad. Íf you can get a hold of them they are quite good, which makes me a little bit sad I didn't get them this time.The pillows are atrocious, you can choose one downstairs, but to me that feels very uncomfortable as the location is right in the walkway and I feel very much watched.One staff member seemed new. He was taking on several tasks without finishing them. It was a bit confusing and not very helpful.Compared to my previous stay, the experience was a bit off. But it is still a really good hotel with the convenience of having a trainstation very close by.

Nice room, great breakfast

Location in far from center

Strategically located, staff are nice, clean, staff are hospitable, you can even borrow iron for clothes, free drink bar, free amenities such as lotion, hair cream, mouthwash, etc..

Drink bar closes around 8 in the evening, breakfast was a bit too organic for my taste (little to almost no red meat), bathroom is a bit tiny.

Buffet style breakfast daily and welcome free drink bar including many choice of alcohol after late afternoon daily.

Super tiny rooms and unit bath. There is no enough space to put in large check in luggage and carry onfor two people stay.

Croissant in breakfastNear to metro station

Dust accumulated in dead spots of the roomSmall size of the room

The rooms were small and at times a bit cramped, but comfortable with an ensuite bathroom, a desk, a kettle, a fridge and a television. They served free breakfast from 6:30-8:30am and a free bar from 5-8pm. I enjoyed how kind and friendly the staff were, always willing to help even though I did not speak Japanese. There are vending machines and laundry facilities in the lobby as well.The location is ideal, only being a short walk away from Shinkoiwa Station, which is well connected to the rest of Tokyo, as well Narita Airport. There was many bars around the hotel, as well as a 7/11 just around the corner.I stayed here for just under a month, and would absolutely stay here again.

I was overall very pleased with my stay, though I would've liked some more vegan, or at least vegetarian, options for the morning breakfast. Sometimes there would be no signs for what was actually being served...

Location location location. It’s easily 20 minutes to the centre of Tokyo.The place is clean, staff are very nice, and we’re happy with my lacklustre Japanese.You can have the room cleaned daily, and you only need to leave a sign on your door, you don’t have to go to reception for check out.

I failed to use the Laundry, and there are only 2 machines and 2 dryers.

Breakfast was amazing. It really is as amazing as everyone says on the reviews. Staff was very cordial. Very clean hotel.

Room for two people was too small. We had a bunk bed and we had to make the bunk bed ourselves. I didn't like that. I would understand if there was only one person in the room, but we were two guests and we still had to make our bed.

The staff was immediately very welcoming and warm. No need to ask anything, everything is explained thoroughly and efficiently. Room is nice, big and clean. Nice city view (from the 6th floor anyway). Easy to find and is really close to the JR train station, which is incredibly convenient. The amenities can never be topped by anyone. All and all, another superhotel that truly is a super hotel!

The hallway can be a bit noisy at night. The lift announcements can be heard. Speaking of the lift; there is only one and at times very slow. Make sure you are not in a hurry.

From the delicious Japanese-style breakfast to the accommodating staff and thoughtful amenities, this hotel truly exceeded expectations. The staff's warmth and attentiveness made every interaction a delight, creating a welcoming atmosphere throughout our stay. Additionally, the convenient proximity to the train station made exploring the area hassle-free. We especially appreciated the hotel's eco-conscious approach, as they renewed toiletries without needing to be asked, demonstrating a commitment to both guest satisfaction and sustainability. A standout experience that I would eagerly recommend to fellow travelers.

The breakfast and welcome drink were fantastic. The staff was very kind and helpful.

The room was a bit small and the bed wasn't super comfortable. But it felt worth it for the price.

Amazingly friendly staff, delicious breakfast(Japanese and Western), clean room, and extra bunk bed.

Some guests may feel the room is small for them, but still comfortable.

Fabulous location, close to train line, shops and lots of restaurants to choose from.

The rooms are tiny! However also very functional … we stayed there for 8 nights and managed ok!