Mercure Rouen Val de Reuil

Clean and comfy rooms, itis near to restaurants and accessible. I love their breakfast buffet.

Big room, free water, friendly staff and good breakfast. Staff was helpful and ordered a táxi for me.

I've stayed there for business trips. The parking is convenient, and it's possible to take a local bus within a few minutes' walk. The rooms have air conditioning, which is great if it gets warm during certain months. The breakfast is prepared with care, and the dinner is superb.

Nothing in particular.

We used this hotel as a stop on the way from the UK to the south of France. It was a perfect location. Close to the motorway, dog friendly and right next to a Hippopotamus steak house that is very good and where you can also take your dog.Hotel and facilities were quite simple but suited us well. Restaurant was closed but there is a bar.

Not entirely sure about the security of our bikes on the back of the car as they told us before we couldn't bring them in. We did see people bring bikes in later however and they weren't stopped.

Excellent facilities breakfast plenty of choice staff friendly

Clean, friendly, good selection at breakfast and nice restaurant/bar area. Handy for motorway. Plenty parking. Couple of restaurants adjacent.2nd time I've used it as a stopover.

Easy access from the highway.Breakfast was good.The building looks old from the outside but inside is clean and renovated.

Room soundproofing is not great. We can easily hear from the corridor.

Very bad and disappointed!

1: The room we got is NOT the same as shown while booking was made. Very disappointed!2: breakfast has very limited choices, only several meat slices for cold dishes; for warm dises, beans 1stly was completely dried out in the pot, then after new pot was served on the buffet, the beans are completely COLD! It takes more than half an hour ( almost 10:00 - breakfast finished at 10:00) to get the beans a slightly warm at the bottom on heating pan in buffet.3: there are many flies flying in the breakfast room, eating all foods , from bread to dried fruits! How can clients supposed to eat food which are firstly eaten by flies?!4: the breakfast cost almost 20 euro per person! NOT worth of money at all!

PleasantEasy to findLovely staffGood value

Great helpful staff and facilities

Outdoor bins were overflowing, airco wasn’t working very well(on a very hot night)Expensive extras - dogs and breakfast

Eco policy, helpful staff, good parking and outdoor games.

Poor hot breakfast selection, over priced breakfast. No lock on bathroom doors. Decor needs upgrading.

Won’t be going again

There was no evening restaurant as it was closed which we weren’t informed about. Had to seek out a McDonalds to eat. Breakfast was served although everything was covered with flies so could only eat anything wrapped.

All met expectations. Clean and location excellent. Loved the water fountains!

No lift!

Excellent value for money. Clean & comfortable Great for an overnight stop when travelling further south, as just off A13Staff very friendly. Nice little bar area Really enjoyed tge buffet breakfast

Restaurant not open on weekends. However, there is a Steak restaurant and Asian Buffet right next door

Clean - except for the stains in the carpet

It’s a bit tacky and worn - it needs a revamping The lift was out of order

Availability and exactly where we needed it to be for a recharge on our way home. Professional attitude of both receptionists.

The hotel looks like an old real life lego building from the outside.

Nice and close to the Autoroute for access to hotel. Many food restaurants close buy, Hippopotamus steak house is next door had a perfectly cooked steak. Very clean room and a comfortable bed. Nice friendly staff.

I found the cooked breakfast this time was a bit cold.

Very clean as usual, great staff, spacious

It was a very warm night, and we found out too late that the airco didn’t work. We had a very uncomfortable night.There was no milk sachets for a morning drink.

Clean, quite soundproofed, close to many different types of restaurants.

Breakfast is very pricey- I know they offer a wide choice of food, and as much as you can eat, but if you only want a couple of croissants and a coffee it’s the same price. We go elsewhere.

Best Hotel in the area I've found close to where I need to work in Val de Reuil.Walking distance to restaurants.

Room decor was a little tired.