KMM Hotel

The location is astonishing.you access to anywhere you need.the staffs are really hospitable mostly Lena.You can count on their help, breakfast is nice. Rooms clean and good.net is fine.

The rate is a little bit high

The place is clean and is just near the tourist attractions.

There’s no variety in the breakfast buffet.

The hotel was very nice. Excellent location, the room was very comfortable, great staff. Will book again.

The staff were very helpful and friendly. Breakfast buffet is adequate to fuel a day of touring.

This is a practical and subjective observation. It would be best to relocate the coffee station in the breakfast buffet to avoid congestion.

Hotel has Great location and views are lovely!

Many flies come to the room cause of light, would be great to have the net to prevent them coming to the room and enjoy open doors

The staff was fantastic. ANI helped me so much. She was most respectful and full of great ideas. The kitchen staff packed a huge breakfast box full of delicious items.

Great value for money with an awesome view from the rooms in the right hand corner.

The rooms are getting old, and need a face-lift. The air-conditioning is not strong enough for a tbilisi summer heat. They also need to place a second lighter pillow for those who don't like to sleep with their head too high.

We got the King room with panorama view and terrace - the view was incredible and we really appreciated the enclosed terrace as we were visiting Tbilisi in Winter. Comfortable bed, good breakfast and the hotel is in a superb location, close to the metro and Old Tbilisi.

Staff at the front desk are young and not very professional. Having said that, we got a good welcome from Tazo at the front desk upon arrival.

Location

The air conditioner was not working we call for maintenance guy they said will come after 3 hours as his duty start 10 am and the reception solution was open the window , the weather was hot and our neighbor can see us through his window

Location , receptionist called mohamed he is very helpful

receptionist called anna or annita she wasn’t professional , we booked two room in different dates she changed it to one room without confirming with us first and she wasn’t even sorry

Ani and Nino are very professional . They were helpful and kind, providing information on what to do and where to go. That was the only highlight of this hotel.

The one aspect of my stay that I found disappointing was the unprofessional and rude manner in which I was treated by the hotel staff. Unfortunately, I accidentally broke the sink when my perfume bottle fell into it. The sink seemed to be of poor quality, as it broke quite easily. I immediately went down to the reception to report the incident, and I even offered to pay for the damage, leaving my contact number so they could reach me while I was out. Upon returning to the hotel after my trip, I found that they had locked me out of my room, which I felt was unnecessary and disrespectful, as if I had no intention of settling the matter. After paying for the damage, I discovered that although the sink had been fixed, my room had not been cleaned. The mattress was dirty, and I even suspected there might have been bed bugs. Overall, this experience left a negative impression on what could have been a pleasant stay.

Nothing Ничего

If you want a good experience of this beautiful city , don't book this hotel! 1. AC is not working , it is 28 degrees in the room while outside temperature is 2 degrees , they couldn't fix it for 6 days. 2. The refrigerator isn't working and not cooling , there were 3 bell boys checking that but no technician trying to fix it for 6 days.3. The water temperature in the shower is hot and cold instantly, cannot take a shower , and the water also just stops in the middle of the shower .4. The bed isn't comfortable and so are the pillows .Got up with back pain every morning.5. NO help at all from the staff, very rude manager Tamara , no map in the hotel , no directions or help at all.6. Cold breakfast at any hour , very basic and not tasty .7. No parking , hard to enter the hotel with cars parking on this narrow street .8. No restaurant or bar , no spa , nothing in the hotel .9. Location is not good , even if the distance from the hotel isn't far , you have to climb up on the broken stones , very dangerous!10. This is the worst experience in my life and I am traveling a lot Really not even 3 stars hotel ! I will never return there , even free !I have ordered 2 rooms by mistake and they wouldn't return nothing half hour after the booking and said this was hotel policy . So I have paid for 6 nights for other room I didn’t use 428 euro and overall more than 900 euros for that terrible experience חוויה ממש רעה , ממליצה לר להזמין את המלון הזה , יש שפע מלונות מסביב

Stayed at this hotel for the second time. Nice rooms; if it's cold in the room during the winter, just ask reception to increase the temperature. Very friendly staff. Great breakfasts with a nice view overlooking the old city.

Clean and comfortable bed

No padet , all electronic connections are two holes

Good location , nice room , very clean

No elevator at my room section , luckily I stay and 2nd floor

the mountain view was amazing. The breakfast was fresh and had good collection. The reception staff Mariam and Guka were superb in providing help and extremely friendly

Location

They didn't provide me with an extra bed; instead, they gave me bigger room with extra charge

It was the second time I was staying at this hotel, I love it!My room was Economy Double.Attention from the staff is top notch, from the check-in to the checkout.Very clean room that is well equipped with everything you need.Great location, a mere 5 minute-walk from Maiden Square.Possibility to let your luggage at the reception was a huge bonus.Excellent buffet breakfast from the 5th floor (terrace) of the building, affording great views over the city.Excellent value for the price.

Nothing to dislike, all was perfect.

Friendly staff and good location

I was given a room that was basically in the lift with a tiny window. This didn't match the photos of the room I had booked. To be fair, I was offered a room swap, but I didn't want the hassle of moving as I only had one more night.I feel that the room I was given should be used as a last resort only, so I was disappointed.

Location was great, walking distance to shops and restaurants.

The fist time we stayed was a budget room in the basement and it had a courtyard which was nice. This second time we upgraded for a bigger room on the 4th floor but it was very noisy in the morning as the restaurant was above and you can hear the chairs moving about. The bathroom door was off its hinges and didn’t close, the shower drain was blocked.