Hotel Bella Casa

Should not show as having a parking space..there is no parking space.Had to struggle to find another hotel with parking by cancelling Bella Casa

Location

No lift and the stairs were congested.

The staff asked to send the whole amount before I arrive to secure my required room but they dissapoint me and keep promised me until last 2 days of my trip .

The manager borrowed $300 from me because one client fled without paying the accommodation amount

Location and attentive staff, wonderful common rooftop with a view.

The room wasn’t clean enough with marks on the sofa. It smelled like smoking room. The fridge was broken. The TV hasn’t worked. It was quite cold in the shower, towels were old and nearly bald.

The receptionist was very helpful, friendly and attentive. The room was spacious and comfortable, facing the quieter side. It was well furnished, velvet sofa and armchair, coffee table, desk with chair, all comfortable. Great location, still within walking distance to old town.

The wifi didn't work at all in my room, so I resorted to the sofa at the reception to use the internet, where it worked perfectly well. On my last day the manager offered to call the internet provider trying to sort it out, but I didn't bother as I was about to leave. I think the room just needs a router extension, basically.

Great location, very big room for the whole family to be together. The staff was very kind and welcoming and the room was clean.

We didn't mind, but if coming with a lot of baggage you should know there is no elevator. Also no air conditioning

The hotel is located in the heart of the city and all the picnic spots (Peacebridge, Cable Car RideFunicular etc) are within walkable distance. Walking around in this place is mindboggling, The staffs are very courteous and caring. Mr. Alexl did a wonderful job in arranging a taxi in the morning to go to Bakuriani and came all the way up to the taxi stop with my suitcase. Keep it up Mr Alex and on the day of my arrival the person at the reception (forgot his name) also was very helpful and he promptly informed Mr Alex to arrange the taxi in the next day morning. The property has everything and the only drawback is it does not have elevator and no indian TV channel.

Nothing Specific.

Hotel personnel were really helpful, location was great for me and it was clean

No chargers near bed

the staff was very friendly

i have no idea how they get high rating & 4 star hotel it is most like an old motel the room was dirty and full of bugsthe noise from the street and other roomsno elevatorthe building is too old non comfort bedno wifi in my room

Great beds! Great locaties!! Super Nice staf.

Perhaps a little bit Traffic noises in the beginning of the evening.

Very good location Very friendly staff Good breakfast

Staff is very friendly. And what is more important staff has quick response. Hotel building is in very nice place, close to all possible POI in Tbilisi. Rooms are cosy and with great amount of sunshine

It is no matter for 99% of visitors, but some people may not like stairs to the lobby.

The staff is great and very supportive in all matters. The location is very central and you can get anywhere from this spot.

There were several minor things that influenced on overall experience. The ventilation didn't work properly in my room, and if I happened to leave bathroom door open when leaving, there was a strong moisture smell in the room in the evening. And also since i am very sensitive to any disturbance at night, one light bulb that doesn't go off was constantly waking me up with a light.

it was a clean , comfortable, quiet, amazing atmosphere and a wonderful balcony view. a professional staffs friendly and polite.

Excellent location, very good manager and staff. Excellent service, clean rooms. I really would recommend my friends to chose this hotel while being in Tbilisi.

Breakfast. It is better to extend breakfast hours, say 7am - 11am

“Everything is super, this hotel is well organized, the rooms are so clean and also in the hotel areas, the location is excellent.Lovely hotel, with friendly staff.

Everything was good

Always smiling staff and owners respond in any hour with full desire of comfort

We liked everything, the hosts are very welcoming, the hotel is right in the center of the city, located in a very beautiful place. The room was very spacious and comfortable, there was an electric kettle, crockery, a comfortable sofa and armchairs, a nice balcony. The beds were also very comfortable. The breakfast was diverse and very tasty. On the top floor is a wonderful terrace with a beautiful view of the city and the mountains. We were extremely satisfied!!! If we visit the city again, we will definitely choose this hotel! I recommend with great confidence!

Breakfast was microwaved eggs and cold things. Very spacious. Extremely friendly staff.

There were roaches, bedding wasn’t changed frequently, super old building, did not feel clean.

location, building design as it is ex leaving place converted to hotel.

layman was not accepted by credit card. hotel asked to take cash from ATM