Tbilisi Philharmonic by Mercure Hotel

Location

We had room issues: our first room had a very strong sewer smell. We said something and got no resolution. We said something again and got a different room that smelled like an ashtray (it’s a non smoking hotel). We just gave up and endured…

Location great and nice breakfast places across the street. Front desk staff great.

Didn’t like the bubble perfume at lobby. Didn’t like buffet pricing as way over priced.

Everything is perfect. The hotel is clean, quiet, and has everything you need. The rooms are very cosy with comfortable beds. The food in the restaurant is very good. The hotel’s team is exceptional: kind, welcoming, super professional.I continue to recommend this hotel to everyone who’s going to Tbilisi.

This hotel was beyond my expectations; it truly deserves to be a 5-star hotel.First of all, the reception was amazing—special thanks to Niki, who was extremely helpful, spoke fluent English, and was very polite and professional.I mentioned in my note that we were celebrating our anniversary and a birthday, and upon arrival, I received a free room upgrade. When we entered the room, we found a small, beautiful cake with a letter, which truly made my day and gave us a wonderful start to our trip in Tbilisi.The room was spacious and very clean. The bathroom was huge, with hot water, slippers, and bathrobes provided. The room was very warm, and the bed was extremely comfortable. I also loved the idea of having a water cooler on each floor, allowing us to refill our bottles without needing to request water.Overall, it was a great experience and great value for the price which is not considered high at all. The bus stop is very close, the hotel is located on a lovely street, near the Christmas market and Liberty Square, and we used public buses a lot during our stay.Highly recommended. Thank you so much ❤️

Maybe if we have control over the AC, and the sink was a bit clogged, but wasnt a big issue for us

Room was clean and spacious.. staff was very welcoming and always ready to help.

I’ve had a truly amazing stay, with the most beautiful room. The Hotel’s team are super professional, attentive, kind and polite. It’s not my first stay at Tbilisi Philharmonic Hotel by Mercure, and I’m going to stay only here if I’m in Tbilisi again. The rooms are always clean, the beds are comfortable, and it’s quiet so you can really rest. No downsides at all. Thank you, the Tbilisi Philharmonic Hotel’s Team!

Hotel new and clean

Staff not cooperative, not attentive & not helpful.Requested crib at the night they said not available then asked me to pay extra to provide bed despite it is hotel defects.Management team as well not helpful.No help baggage carrier help I think need more training regarding hospitality and how to make customers happy .

Hotel is located close to the centre, near Philharmonic that's a good location. Room number was good and comfortable. Breakfast was ok.

Check in starts at 15:00 that is late as check out is till 12:00. One of our rooms was ready only at 17:00 that was late.

Lobby and breakfast was good.

Rooms are very small and it doesnt have good view.

Location, friendly and helpful staff, clean hotel.

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Location, room size and it has a working AC.

Great location of the hotel, and very helpful reception staff ready to assist with any questions. Everything was clean and comfortable.

Hello. My stay at Tbilisi Philharmonic Hotel by Mercure was a real pleasure. In addition to the comfort, cleanliness and especially the 24/7 gym, I was pleasantly surprised by the staff, especially Tener (I didn't remember exactly) who, in addition to being kind, was prepared with breakfast even though we checked out at 4:00 a.m.Thank you, I'll be back soon..

Staff were extremely helpful, we did have an issue with the AC but it was resolved

Good hotel with excellent location in Tbilisi close to almost all public transportation methods. Special thanks to Mr. Nika for helping me check-in/check-out. Highly recommend!

In this hotel you will like everything, starting from the friendly staff in the reception they were very friendly and helpful, the location of the hotel is perfect in the middle of everywhere ?, the room is clean and nice the bed is comfortable, the hotel in my opinion is the best in tbilisi, many thanks for the staff specially Mr. Ali is in the reception and miss tamar and all the team. I like this hotel ♥️

Nice room, great location.The staff are really nice and helpful, breakfast for great

Great new modern comfortable absolutly fine food is tasty and fresh personal is professoinal

Great staff and the location was excellent Thank you tamar , saba for making everything easy

The bathroom don’t have a bidet

The room was great, very comfortable. And the location is perfect. Them gym was small (standard for hotel gyms) but had some weights and other equipment, so did the job.

Everything was great.