Theory Hotel

The property is next to a bridge which has constant sounds of the traffic, the hotel claims to be a 5 star is nothing less than a 3-star. They play loud music and disturb the people.

Location was great! Bed was super comfy!

The room temperature was way too hot! We stayed 3 nights and requested for the room to be cooled on the first night. This wasn’t resolved which meant we had to sleep with the door open all night and the road noise was very bad.

Excellent location. Very close to Freedom Square and Galleria Mall. Walking distance from most sightseeing destinations.

Disappointing

I would have expected the Junior Suite to be in a better location where you were not against a main road. Sound was terrible

Location and cleanliness and good staff

Great location. Nice and spacious rooms. Very clean.

Breakfast can improve.

Location was great and staff were helpful. It was close to everything

Noise from outside and cars passing

Very clean, friendly and helpful staff, excellent location

Cleanness

Extremely noisy, there is no sound insulation! You can hear everything that happening on the street and also inside the building - it doesn’t matter how many floors separate you from your neighbours

The best place I have stayed so far on my holiday. Room was very clean, bed was amazing and the staff is exceptional. And I had a delicious meal at the hotel restaurant.

My husband was rushed to hospital on our second day of our week long stay, the staff at the Theory were amazing and so very caring. We would like to sincerely thank them all, and a special mention to David. I totally recommend everyone stays at the Theory, we will definitely be going back and staying again.

There is nothing we did not like. The Theory Hotel is centrally located to everything. One little thing that might help, taxis got a little confused as the road frontage is not off Freedom Square but a narrow street behind. Not all taxi drivers speak English so having the location written in Georgian on the hotel's business card or a small map may help. Once we knew our way around it was not a problem though.

Staff is so so friendly and helpful. David, Tamari, and also another coworker from reception that I forgot the name were simply amazing!!!!

Maybe charging 3GEL for a bit of mayo with fries was too much.

It was quite central and the employees were very friendly. Breakfast options were sufficient. We were pleased with its cleanliness.

On Saturdays, the restaurant downstairs can be noisy and this noise comes into the rooms and makes it difficult to sleep. The room temperature cannot be adjusted by the guests, our room was a little cold.

The location is very central within the Old Town. The staff are very friendly and cooperative too

No parking around if you bring your cat.

Outstanding service by lady at reception. Very nice and extremely helpful with everything.

I can’t say that I did not like location as it was very central, but the restaurant and entrance to the hotel are from two different streets, so need to give very clear guidance for drivers for pick up.

Everything was simple great. From the room to the breakfast! Thank you David from the reception for letting us have an early check in without extra charge.

Location is good , but property is nothing like 5 star, staff wer cold , cleaning was not good

Breakfast spread was very very limited in spite of telling them we are vegetarian nothing was done , and they named non veg tart as veg after having a bite I spite the tart and showed the staff , still they say it’s mushroom for meat

Great location

Didn’t have my room ready, had to pay an extra $200 usd for the executive suite just to have someplace to sleep the first night. The restaurant on site doesn’t have bad food, but it’s heavily overpriced for what’s offered. For example, their lobiani goes for 15 lari when you can get the same thing from a bakery a block away for about 1/3rd of that.The location is good, but there’s other hotels around freedom square at the same price point, don’t think I’ll be staying here again.

Conveniently located, clean as well maintained. Friendly staff. The breakfast was very good, with lots of options. Would definitely stay again in the future.

The location was great, only a few minutes from everywhere. The staff were so friendly specifically Tamari at the reception. She is very helpful and always willing to help. A great personality to have at the reception and I'm sure all guests appreciate her