4-Star Hotel

Apart Hotel West

George Papashvili Street 11, Tbilisi, -

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Amenities
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^$30

per night

4-Star Hotel

Apart Hotel West

George Papashvili Street 11, Tbilisi, -

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Top Amenities:

Free Internet AccessFree ParkingAirport ShuttlePets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly

Show All Amenities

Guest Rating

9.2

Exceptional

Based on 1698 reviews

Location Of Hotel

8.4

Hotel Cleanliness

9.3

Hotel Staff

9

Overall Quality

9.2

Show 2 Verified Reviews

About

Located in Tbilisi, 4.9 miles from Medical University Metro Station, Apart Hotel West provides accommodations with a garden, free private parking, a shared lounge and a bar. The property is around 7 miles from Tbilisi Opera and Ballet Theater, 7.4 miles from Rustaveli Theater and 7.9 miles from Freedom Square. The property has a 24-hour front desk, airport transportation, luggage storage space and free WiFi. Guest rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a bidet, free toiletries and a hairdryer. Each room comes with an electric tea pot, while certain rooms include a kitchen with a fridge, a microwave and a stovetop. All guest rooms include a desk. Buffet and continental breakfast options are available daily at Apart Hotel West. You can play pool and darts at the 4-star hotel. Tbilisi Sports Palace is 5.9 miles from the accommodation, while Heroes Square is 6 miles away. Tbilisi International Airport is 16 miles from the property.

Guest Policies

Check-in:

After 14:00

Check-out:

Before 12:00

Pets:

Pets are allowed on request. Charges may apply.

Features & Amenities

Highlighted Amenities:

Free Internet Access

Free Parking

Airport Shuttle

Pets Allowed

Handicapped Rooms/Facilities

No Smoking Rooms/Facilities

Family Friendly

Amenities & Services:

Accessible parking

Airport shuttle (charges may apply)

Family rooms

Free Wi-Fi

Free parking

Non-smoking rooms available

Pets allowed

Guest Rating

9.2

Exceptional

Based on 1698 reviews

Location Of Hotel

8.4

Hotel Cleanliness

9.3

Hotel Staff

9

Overall Quality

9.2

Pros +

The entire staff provided excellent service. Every request was met promptly and professionally. Its rare to find a hotel where the staff makes such a positive impact. Truly unforgettable

Cons -

The response from this hotel really shattered my worldview. The male front desk employee broke into a female guest's room in the middle night, i did not get a proper apology, now the hotel could even say that this incident had never happened. SO HOW DARE WE STAY IN SUCH A HOTEL? The first time I stayed in this hotel was a family trip. The hotel looked clean, so I chose again. My room number at that time should be 106, a room with a corner kitchen. Only 2 rooms in that side. The male front desk first used the card to open the door in the middle night, as I used the chair to hold the door handle, he couldn't open it easily, so he kept hitting the door until the door opened and I questioned him then he finally left. I clearly remember the time was 02:53am. In the morning I informed the male front desk staff on the day shift, and all I got was a "truly sorry". In the past 3 month, whenever this incident came to my mind, I feel painful, it is a torment. There were several times when I was writing hotel reviews, and I wanted to write down, but I feel hard, as it is miserable, and it will remind me the hard time here. Oh, by the way, one more thing. There is a paper card with a QR code in the hotel room, saying that you can make complain through the code. When this happened, as the front desk did nothing, I was thinking about writing a complaint, i scanned and nothing works. You can find the same story in other guest's review. This hotel tried to show how much they care about the guest, but it is just a show! The thing I regret most is that I didn't call the police and contact the embassy immediately. I was shocked and scared, and there is language barrier. I was counting on the hotel to solve it properly. Now seeing the response from this hotel, I just want to say, stay away, for your safety and for your happiness. To this hotel, I am really curious how many people used how many cards to enter room 106 from 22,Jan to 6. Feb,2025?

Business Traveler (122)

Solo Traveler (133)

Traveling as Couple (179)

Family with Young Children (306)

Group Traveler (102)

Total (1698)

10.0

4/26/2025

The entire staff provided excellent service. Every request was met promptly and professionally. Its rare to find a hotel where the staff makes such a positive impact. Truly unforgettable

1.0

4/24/2025

The response from this hotel really shattered my worldview. The male front desk employee broke into a female guest's room in the middle night, i did not get a proper apology, now the hotel could even say that this incident had never happened. SO HOW DARE WE STAY IN SUCH A HOTEL? The first time I stayed in this hotel was a family trip. The hotel looked clean, so I chose again. My room number at that time should be 106, a room with a corner kitchen. Only 2 rooms in that side. The male front desk first used the card to open the door in the middle night, as I used the chair to hold the door handle, he couldn't open it easily, so he kept hitting the door until the door opened and I questioned him then he finally left. I clearly remember the time was 02:53am. In the morning I informed the male front desk staff on the day shift, and all I got was a "truly sorry". In the past 3 month, whenever this incident came to my mind, I feel painful, it is a torment. There were several times when I was writing hotel reviews, and I wanted to write down, but I feel hard, as it is miserable, and it will remind me the hard time here. Oh, by the way, one more thing. There is a paper card with a QR code in the hotel room, saying that you can make complain through the code. When this happened, as the front desk did nothing, I was thinking about writing a complaint, i scanned and nothing works. You can find the same story in other guest's review. This hotel tried to show how much they care about the guest, but it is just a show! The thing I regret most is that I didn't call the police and contact the embassy immediately. I was shocked and scared, and there is language barrier. I was counting on the hotel to solve it properly. Now seeing the response from this hotel, I just want to say, stay away, for your safety and for your happiness. To this hotel, I am really curious how many people used how many cards to enter room 106 from 22,Jan to 6. Feb,2025?

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