Palazzo Gatto Art Hotel & SPA - BW Premier Collection

Perfect location. Fantastic bathroom and water pressure. Working a/c. One lady was extremely nice at front desk. Breakfast staff also nice, iComfortable bed. I extended my stay, so that’s saying something

Rooms facing street are loud at night. Not enough sound proofing . No made to order breakfast . Would have loved an omelette . Pretty expensive

Nicely appointed and in a great location in Trapani.

Relatively expensive for a fairly small room. The room said two kings on booking.com but we had one king and one twin. The first room lost power after we had unpacked all of our bags so we had to pack up in the dark and move rooms late at night. Not optimal!

It was comfortable, clean and quiet. Breakfast was a bonus and staff were excellent. Front desk was very helpful with information.

The room black out curtain didn’t close properly. Also the bathroom window allowed in a lot of light at night. Plus there was no ventilation in bathroom. There was a blinking green light on the side of the bed, that made it difficult to sleep.

We liked EVERYTHING !!!Staff were friendly, efficient, and helpful.Room was specious, beautifully decorated, and very bright.Shower facilities were AMAZING.Location was greatBreakfast was delicious.

We liked everything about this hotel

Palazzo Gato gives you a true spa like experience, from the moment you walk in the place is filled with fragrance drifting in the air that wakes up your senses.Then you are greeted with professional Staff, who are willing to help you in any way possible.The rooms are quaint and comfortable, and most of all really clean.Breakfast is really substantial, with fresh squeezed orange juice, and sweet and savory options.The plates and silverware are absolutely an art form.The servers are really kind and helpful.This was our second stay at this hotel.Prime location in the old town, literally one minute away, yet very quiet.

There was construction going on on the top of the roof, which was quite loud in the room. But this is temporary.

Almost everything. Location terrific. Breakfast excellent. Bed comfortable.

The noise outside makes sleep very difficult. If I had not had earplugs, I would have had to move.

Staff was very friendly and helpful. The room was clean and modern. Parking was easier than we expected so trust the instructions they give you and get the parking app. Breakfast was really good with local specialties and good coffee. The location is really good and everything is walkable with lots of good restaurants nearby.

Nothing-we had a great stay!

Modern clean and great location for the old town

Rooms on first floor were dark little natural light and so felt a bit enclosed.

The location, the spacious room and the breakfast

Location, staff, helpful, clean

Perfect

Rooms and location great

On Booking.com it says there are two swimming pools. There are no swimming pools, there is a hot tub on the top floor which you have to book well in advance of your stay. The other pool was a hydro spa which was closed.Parking was a nightmare- when I booked they said there was a garage which would pickup and drop off the car at a nearby square. I got two emails confirming same and asking to ring 30 mins before arrival. When We rang an hour before they said the garage was not available and park on blue spaces in the square. After 30 mins waiting for a space one became available and five cars tried to get it. We were not lucky. Contacted the Hotel again and they directed us to a parking lot about 3km away. Disgusting place with an even more disgusting vehicle to drop us off back at the square.I would never have booked this hotel if I knew this was going to be our parking arrangements,

Everything was great! The service was exceptional, rooms were modern, clean and comfortable. Location was prime!

The only negative thing I have to say is that you can hear the noise from outside and it’s pretty loud. Other than that it was a perfect stay.

Modern decoration, clean hotel right in the center ( which can be a little noisy around 01:00 AM.Parking can also be a problem.Breakfast nice but doesn't have the variety I expected.The Hotel's stuff were very nice and helpful

Parking, A noisy street even at 01:00-2:00 AM

Location is perfect, staff are friendly and the room was gorgeous, clean, modern and also spacious.

The internet. There was no signal in our room on the 3rd floor and also the WiFi wouldn’t work in our room so we couldn’t use our phones when in the room. Breakfast could be better, small choice and also the cooked breakfast was very very minimal and not great.

Great location - gorgeous decor and super helpful staff

Lovely hotel. Extra large room and bathroom Superb buffet with many options Excellent staff that’s goes above and beyond to help

Excellent location close to the main pedestrian area. Our room was comfortable with a small balcony overlooking the pedestrian-only street. Best shower I've ever been in.

No facial tissues in the room (small but annoying), and when we return, I'll ask for a room with an inside balcony: it's too loud looking over the street.

The location is strategic, close to the door of the old city centre and near the ferries which take the tourists to visit the islands around. Lots of restaurants around at walking distance. the breakfast was very good.

We missed a window with some view.

The hotel was well situated and very clean. The room as well as the bathroom are a nice size and well decorated. The breakfast is good - it's in buffet form it has all you would need to be happy. They serve fresh orange, which is a very nice touch. There is an open roofed breakfast space as well a breakfast room. The people serving are very nice. If you arrive by car, you can drive up to the hotel to leave your suitcase and then find parking - which we did not find difficult. The communication through WhatsApp is very seamless with the hotel team.

There is absolutely no natural light in the room. I need light - so this is a big issue for me. The room has 2 balconies but they are not pleasant as you are almost touching the building across from you. There is also a terrace, but again you feel very boxed in.

This hotel is very well located. The rooms are comfortable and stylish. The staff is friendly and helpful. Parking is available at lots just down the street and using the parking app the hotel advised us of makes it very easy to star and stop the meter, even from your room!

There were no major dislikes. The pillows are a bit flat, but that is quite minor.