Novotel Paris Creteil Le Lac

Location

Staff was good ?

No heater while we got freeze outside temperature was 0 and room was so chilled when we asked they said heaters No working No TV channels working lights were also poor and bed was so uncomfortable and very disappointing with the name if hotel and place our vacation with kids got spoiled ??

Room was a decent size, pool was good. Lots of car parking spaces

First day we arrived lots of flies in the room we was given. However staff were helpful in changing our room. The breakfast was poor not much of a selection especially for people who are vegetarian. Scrambled eggs only everyday no beans only bacon.

Very bad condition dirty hotel and not as per photos shown in booking it is wasting of money

Easy access, pool, and staff.

Clogging drains in the bathroom.

Good area for walking

Too far from orlyPool closed too early

Excellent free parking, smooth check in, great facilities and added bonus of the resident cat which made my daughter very happy.

Only the location was attractive

Level of cleanliness , bed extremely uncomfortable, staff level of communication was very poor

The location is perfect. It is well connected to Paris center with public transportation. The hotel is located next to a beautiful lake and green area.

The hotel facilities are a bit rusty and it's time to renovate. Breakfast is plain and lack of vegetables.

The hole trip thing was beautiful , Paris is beautiful, hotel location was amazing, the hotel it self not so much, its outdated, needs a lot of improvement. Specially for the location people would expect to have something much better but was all good in all.

The room was small

The room was hot and too much noise coming from outside when I opened the window for air

Hotel is good, a standard Novotel. Clean and big rooms. Not much around, bar a petrol station about 5 mins away. Resturant on site, a little limited in variety of meals for pescatarians.

The hotel left a wonderful impression from the staff, the spacious lobby, the comfortable room and the restaurant. We traveled by car and stayed in Paris for 5 nights. So it was important for us to have comfortable accommodation relatively close to the main attractions. 20-30 minutes by car to the center of Paris, 30-40 minutes to Versailles. The restaurant with a great choice for breakfast was also very helpful. The Creteil neighborhood itself seemed very quiet and comfortable to us. The Creteil Soleil shopping center 7 minutes by car from the hotel has a large supermarket and a huge food court with famous chain brands like McDonalds, Five guys etc. We went to the Italian restaurant Vapiano - very good quality food and service, I recommend it.

Location and the view by the lake. There is a TVM right in front of the hotel. For me personally, a plus point, there is a mosque right outside. The family room was convenient. The terrace has a good view on the lake, but it was amazing unfortunately it was cold to enjoy for long times.

It needs better maintenance to keep its beauty.

We had an absolutely wonderful stay at this hotel! Everything here was perfect – the balance between price and quality was spot on, truly the golden mean. The staff were incredibly friendly and always ready to help with anything we needed. The service exceeded all expectations, and the experience was simply exceptional.After dining in the city centre on our first night, we decided to have dinner at the hotel the following evening – and we were more than satisfied! The dinner was exquisite, with generous portions and impeccable flavours. It’s definitely worth staying in and dining at the hotel itself.We were served by Olivier, a truly outstanding gentleman. He was so kind and attentive that he made us fall in love with France. His warmth and professionalism left a lasting impression and made us eager to return to France, especially to Paris.Overall, we give this hotel and its team a perfect 10 out of 10. Highly recommended!

Good breakfast and selection. Hotel cat.

Room was a bit dusty

Very kind and supportive staff, the clean rooms with comfortable bed, yes the rooms have with a bit tired renovation, but they are still fine. Very comfortable parking and there was always the place to park. The dinner in the restaurant in the hotel was good: you can choose a lot different dishes in the menu. p.s. There is no lunch in the hotel. Very good wifi and very good coffee in the room.

The charging stations are very expensive: 18 EUR minimum for the 1 session - when you have a hybrid and you need a charger for a range of 50 km, it is overprice. Also I should mention a breakfast: the assortiment is very poor. In my opinion the breakfast was one of the worst one which I tested during 2024. I think it is better to increase price for a night by 6-7 EUR and offer much better breakfast.

It's nice location, good parking, good breakfast, very nice common area . 15 min walk from hotel to metro that take direct to Paris central.

Room not attractive, pool was closed for 4 days while we there, toilet exhaust not working. Doesn't feel like 4 star rooms.

The location is convenient because it is close to my family and close to the Orly airport, we didn’t have to go thru Paris center.

I have to go up the stairs carrying the suitcase. There is no ramp.

An amazing hotel to stay in! Everything was great for us and we loved the reception and cleaning staff! They were so helpful and kind! The location is great for people who want to visit Paris or just stop for a break from driving to their destination!