Tres Tocs

Location, comfort

Need at least 2 chairs, stools. More wall hangers for coats and towels

It was very close of everything around.it is very easy to get around without car

Next to the road there is a Chinese restaurant Some nights it was very noisy.but it a very place to stay no for people who want to sleep very early

Susana was great with the recommendations of the place and assistance with the taxi. The place was small but cozy, and clean.

Maybe the AC pointing to our faces on the bed

Pleasant place, easy check in, good location.

Very good location, nice and clean, superkind stuff

The hotel in very well located. Everything was clean, self check-in was easy and Susana is very very friendly, she helped us in everything we needed. Thank you so much !

The room is not well insulated, you can hear everything that happens in the street. In fact the windows are very old and don't work well. It can be difficult for people who are light sleepers.

The best thing was the location, it's right in the centre of Ciutadella. Everything looked newly renovated, including the bathroom, the room and the reception. And Susana was very kind.

I don't think it should be listed as a hotel, there are a lot of commodities missing. There is no elevator, no soundproof rooms, and most of the time there's no staff in the building. You're paying the price of a hotel but it's more like renting a room. Also, the room size deceived me, I paid a bit more to have a bigger room but I think I got the smallest one. I managed because I was travelling alone, but I wouldn't stayed if I was with someone else.

Location is great within Ciutadella centre.The room was clean.

The doors and window do not block any sounds, unfortunately it kept me up well at night hearing people on the street or getting in and out their rooms.Not the best customer experience staff wise. Checking in is done through an automated system and the only contact with staff on checkout was so and so.

Location was near perfect.

Nearly non-existent staff. Room wasn't cleaned and towels not changed for 3 days.

great location, comfy bed and good airco

Great location, easy check in, easy communication

Morelike airbnb than hotel so no room cleaning service, no paid late check out, no one at reception all the time, poor sound proof but overall good value

The location. The design.

The shower must be steeper as water was coming out.

The location was ideal, right in the heart of Ciutadella, near great cafes, restaurants and supermarkets.

The noise from outside, wear earplugs to sleep and you’ll be fine.

Great location, in the center of Ciutadella. Room is clean and nicely decorated. Check-in is done online but the staff I spoke to were very friendly and welcoming.

It is very noisy at night, even in low season I woke up several times because of the thin glass window. I also missed wall hooks in the bathroom to hang towels and some glasses or coffee/tea would have been appreciated.

Perfect location, gorgeous room and very easy check in ?

Nothing all good

Location. Simple design. Clean. Easy access.

Perfect location, Central, clean, new furniture, spatious shower, had everything for a perfect stay, the bed was so comfortable also. The staff is also super kind and made me leave the bag for the day.

The location is amazing, right in the centre of Ciutadella. The bathroom is also spot on with a luxury shower!

The hotel is still in its early stages but there is no lift and the stairs are very narrow and challenging for people with mobility issues. Moreover, we booked a quadruple room for 3 people but there were only two beds with bedsheets on and we had to make the third bed ourselves

Central location, new and beautiful building. They are very responsive on Whatsapp.

This is not at hotel, it is a room in a cute building. There is no elevator and do not expect anyone to help you out with your suitcases as the reception is empty and the check- in process is done via WhatsApp (no information is provided regarding the check-out) . The place is unfinished, there is no WIFI, no one available at the front desk, no tissue box or slippers and towels are not changed on a regular basis , bed sheets are wrinkled and you will have to ask for extra toilet paper in addition to hand and body wash. No complimentary bottles of water and no bin in the room. If you do not leave the room before 12.00 they will not clean it. Be careful with the door handles as you can easily get locked, especially in the bathroom! In the morning expect to find construction workers around the property and some noise. Way too expensive for an inexistent service and unfinished place.

The location and the professionalism of Susana.

There is no reception and no breakfast option at all.It is very noisy, and very badly sound isolated. The 15 m² room was very small.The building is still getting finished, and is not really ready to fully receive customers. In one week they had to change twice our door locks and handles, at some point we could not even leave our room. The main entrance door could not close without being smashed, which would wake us up every time someone would leave the building at night..Lots of utilities and details are still either missing or malfunctioning. Overall, we felt this was closer to a poor Airbnb room than to an actual hotel.