Apart Hotel Best

The front desk manager and his staff were fantastic!

The building and the furniture is older, the breakfast is the same everyday. The free internet kept disconnecting!

Huge room, very comfortable, sun deck, any issues attended to swiftly, breakfast good, staff wonderful, good location.

Pool out of service, hotel a bit "tired" but we loved it

Room was slightly dated, but it is clean with an amazing view of ankara. The bathroom was clean and specious. Shower works great too. Breakfast has a nice selection from eggs, to melon and cheese and breads. The pool downstairs was the highlight for me, also a gym that I didn't use and a sauna but it was jot working. Erdem the receptionist is extremely helpful, along with all the staff. Easy access to buses to Kizilay from the main street or they can call you a taxi.

Would be nice if there was some alternative things for breakfast.. apart from that, for the price you get a lovely comfortable hotel.. with a nice lobby and relaxation room with beautiful ottoman paintings and a piano, that I listened a guest playing.

Staff are great, friendly and helpful and the do go above to help where they can. We had 2 x 2bed apartment and 1 x double bed for a family gathering, so spent a lot of time in the property. The larger apartments were spacious and comfortable. The beds were comfortable. The location was great for us, it's calm and quiet neighbourhood with cafes and a shop near by.

The property is in need of renovation. The pictures on the website are of the property but maybe from long time ago. The air conditioning system is very old and not effective at all. It was super hot at night and not comfortable specially for the children.There was a problem with our door system for all rooms which meant we needed a new card almost every time we tried to access the rooms, which was super frustrating after the 10th visit to the reception. However we were told this problem was only with our party! The fitness centre was most disappointing! only two of the equipment was actually working and it was super hot in there as no air-conditioning. The pool water was cold, we had two small children with us so this was not comfortable the whole space is dungeon like with no atmosphere. When it comes to the 'Spa" there was a door with sauna written on it but this was not on and the shower was one that we avoided. Breakfast: Limited items which wasn't an issue however with one person serving rooms and topping up the buffet this meant that often we had to wait for food and coffee to be topped up. The wifi is poor and keeps cutting off. The property is fine but not what it is advertised at. I believe if they were to update their pictures and manage travellers expirations then informed decision can be made in regards to staying in the property. I would also recommend to reconsider 4* rating.

The staff were nice and friendly and professional.

The pool’s water was cold. The room had no coffee maker , the WiFi was not steady.

Anyway, I liked staying in this hotel. The staff were very nice and professional. Nice people.

There was no coffee maker at room. The pool’s water was very cold.

We stay at one of the apparments with my family. There was a lot of space for the kids, and 3 separates rooms. Restaurant have many options and drinks, and there are some simple dishes avaible 24 hrs.We have to stay longer and the staff help us with all the accommodations. The staff is very friendly and supportive, the made you feel at home. On in all is a good place to stay with family.Location is good. Many good restaurants nearby and is very close to downtown using taxi to main attractions is affordable.The place is good if you plan for long stay.

The location was good. Bed was comfortable. Breakfast was okay.

No power outlets for charging phones or laptop. Room smelt of smoke

Very lovely quiet place. I choose it because in the pictures I could see that the rooms and the apartments are pretty big and have nice decoration.But the very touching point, staff are really nice, friendly and helpful. I believe that the manager should really proud of them.

Location is calm, facilities are good, close to groceries, restaurants and medical store . A little away from city turbulence, here u can enjoy weather and walk in streets without hustle of traffic.

Should facilitate a transportation or shuttle service to kisley square as u have to take a taxi of approx 150 Turkish lira (one way) if u want to go to the hub of shopping mall and restaurants of kizely

Location, wonderful and very helpful staff, nice breakfast, very clean property, always available parking. We had the family suite with 2 bedrooms, amazing value for money

We loved the area. Friendly staff . Very nice and quiet. The swimming pool was so good

There was no problem

visited area for local embassy and after traveling overnight arriving early morning we were able to check in early without previous plans. used booking.com on spot and checked in right after. is older building and older furniture but for the value and attentive nice staff would definitely stay again. we ordered meals through room service. Great food and economical prices

wifi was spotty not strong but with so many guests using probably just slows the wifi . was able to use just had to sign in a few times. but got the price no complaints just fyi for those that may need strong wifi

All nice

Staff, cleaness location

It was disgusting, holes in the walls , blood and stains all over mattress. Filthy ended up leaving

It was disgusting, holes in the walls , blood and stains all over mattress. Filthy ended up leaving after 1st night

Staff and view

Breakfast and facilities

The stuff were very cooperative and did whatever I asked. I had to cancel my reservation 3 days earlier and although they were not obligated the returned my rest of money. I asked for microwave system to warm up my kid's milk and they provided it for me. The hotel has a generous management.

The building is old style but nice design. It needs renovation.

Facilities, location,comfortable

When we were leaving six o lock in the morning the guy at reception produced a bill of nearly six thousand Turkish lira and insisted to pay.I explained to him that all the charges have been paid and I showed the receipt to him but he was still forcing us to pay the my wife became very upset after arguments he admitted that his colleagues never told him. I can’t understand that such a big hotel and have poor computer program software or this gentleman wants to keep this extra money for himself which I am sure of that.

The breakfast was lovely, the staff were very friendly and helpful, the rooms were cleaned daily and well. The bed was very comfortable and there was a lot of storage space. The safe was useful and working for when out of the room. The location was next to a main street where it was easy to get food and groceries. If you get a room with a kitchen you have to ask for cooking things, and they bring it to you based on what you ask for.

There were holes in the carpet and couch from cigarettes, the wifi was not good - it was very slow and disconnected often due to poor signal. The hotel is older than it looks in the pictures and the bathroom smelled like mildew, but it functioned well.

Breakfast was good for me. The location were good for me since I was using my own car.

There was a group of people who had a party up to 1:30 am. Perhaps it was not common.