Hotel Am Schloss Ahrensburg

The hotel and room were beautiful, i was shocked at how nice the room was. The staff was nice and helpful, and the breakfast was good, though it could have had a bit more variety. Location was great, went there to meet some friends for a concert in Hamburg.

Great apartment, great location, great parking

Absolutely nothing to complain.

Spacious, quiet, great location

The Sauna and gym was very nice! The staff very nice!

The Walls were very thin. No Chance to sleep Long.

Lovely location, staff very welcoming and offering help to my disabled mother. Breakfast was good choice though slightly expensive. Meal in the restaurant was good. Room on ground floor with door out to small seating area with hedged grass border. If you did not have your room made up in return, you got a free bottle of water. Very pet friendly, blankets, bowls and treats left for dogs to use.

Virtually no outside parking so had to use garage nearly all of stay so need to budget for the extra cost's, through the door to excess the hotel, lift and stairs. Could do with a disabled bay in garage as parking bays were tight.

Good location for walking into Ahrensburg city.The hotel is very nicely decorated , we felt like being in a ski resort place.Lovely to get a free coffee or tea in the morning at the reception!!Most of the hotel team are very friendly.

Very nice location, nice restaurant, overall comfortable

No room cleaning in apartment

The apartment was very clean and with good equipment. 24 hrs availability of stuff. The location is great. The free parking

The window blinds were broken in the bedroom. And the stuff wasn’t able to fix it. They didn’t show any priority to have it fix. The key cards for the room wasn’t working ever other day. So we need to go down every night again for new key cards.

Great room space.

Limited places for parking the car, sauna costs are not included in the stay.

The apartment was a pleasant surprise with a lot of space and good room planning.

The checkin was a bit annoying. I arrived and even if the personnel was present, I was asked to do a digital check in. The tablet where I added my details was very small and the keyboard covered most of the screen when I was typing.

Restaurant is good

Front desk could be more welcoming and helpful. The room wasn’t properly refreshed. Although the bed was made the used cups were left, the tissues ran out and weren’t replenished and room was very cold initially.

The staff were very friendly. Secure parking, and great restaurant, fairly close to main roads. Someone on the desk 24hours- even at 3:30 AM.

Some garage parking - a little on space tight, so if you are not a confident driver in a big car, could be fun.

i have stayed many times over the past two years each time in a different room the rooms are bright and cheerful comfortable and well maintained the breakfast is one of the best I have ever had always well presented and delicious The restaurant is special within a beautiful surroundings a must stay if you are in Ahrensburg

The 11am checkout

Perfect location for overnight stay when traveling from Holland to Stockholm. Nice hotel, friendly staff, everything was new and clean, breakfast was good! Will be using this hotel next time for sure.

Very good

My room was just in front of the elevator at the second floor. A lot of people up and down, and a lot of noise each time someone used the elevator.

Very large apartment. Great location.

The only issue is the internet in my room was not usable. But I’m sure this can be fixed.

Rooms were spaciousClean enough

The water did not get hotThe Night Shift was not really welcoming or niceThere is no fridge or boiler in the room

The rooms were good sized and the bed was perfect. I enjoyed a great solid sleep at this hotel, not something to be taken for granted. The breakfast buffet is fantastic! The location is perfect with nearby amenities and train station within walking distance one one side and schloss Ahrensburg and miles of beautiful hiking trails on the other.

Location !

Lift starts from the upper floor, hence you need to lift the heavy bags on the steep stairs which is little tiresome. Rooms are too small !

Breakfast was good. Room OK but beginning to look tired. Room location at the front was far too noisy from the road noise and began to irritate. Ensure ask for a room at the rear of the hotel.