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About
Comfortable Accommodations Hotel *** NAT Ustroń in Ustroń offers comfortable rooms with private bathrooms, mountain views, and modern amenities. Each room includes a work desk, free toiletries, and a TV. Leisure Facilities Guests can enjoy a sauna, indoor swimming pool, hot tub, and garden. The hotel provides free WiFi, an outdoor fireplace, and an indoor play area for children. Dining Experience A buffet breakfast is served daily, featuring warm dishes, juice, cheese, and fruits. The on-site restaurant serves European cuisine for dinner. Location and Activities Located 4.3 mi from eXtreme Park and 5.6 mi from the Museum of Skiing, the hotel offers skiing, kayaking, and canoeing. Zespół D. Huty Klemens is a 15-minute walk away.
14 Reviews
- Cleanliness
- 8.7
- Staff
- 8.9
- Location
- 9.4
What Guests Say
- “- Breakfast was good and there was many choices.”
- “Overall the accommodation is passable but wouldn’t want to spend more than a couple of nights there.”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Spa
- Accessible Rooms / Facilities
- Pets Allowed
- Hot tub/Whirlpool
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Double or Twin Room with Balcony
- Accessible by lift
- Balcony
- Bath or Shower
- Body soap
1/4Quadruple Room
- Accessible by lift
- Bath or Shower
- Body soap
- Carpeting
1/4Twin Room with Balcony
- Accessible by lift
- Balcony
- Bath or Shower
- Body soap
1/4Twin Room
- Accessible by lift
- Bath or Shower
- Body soap
- Carpeting
1/4Twin Room with Extra Bed
- Accessible bath/shower
- Accessible by lift
- Accessible toilet
- Bath or Shower
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What Guests Loved
Based on 14 reviews
Pros +
- - Breakfast was good and there was many choices.
- Overall the accommodation is passable but wouldn’t want to spend more than a couple of nights there.
- As well always the stuff is nice and smiling, and it is a great location near the centrum
Cons -
- - Sauna and pool area closed already at 20:45, although it was written its open until 21. When asking if i could stay 5min longer, the pool guy simply said no, he must close. Not really good customer service.- Breakfast is from 8am. which is quite late, if you need to work from 08:30. It should be from minimum 7:30.- The ventilator in the room was going for like 15min after switching of the lights.In general the Hotel needs to get rebuild.
- Room very dated. Bed uncomfortable. Low water pressure in shower. For the price it is not good value.
- We had two balconies and the room was a bit cold
- Breakfast was good and there was many choices.
- Sauna and pool area closed already at 20:45, although it was written its open until 21. When asking if i could stay 5min longer, the pool guy simply said no, he must close. Not really good customer service.- Breakfast is from 8am. which is quite late, if you need to work from 08:30. It should be from minimum 7:30.- The ventilator in the room was going for like 15min after switching of the lights.In general the Hotel needs to get rebuild.
Overall the accommodation is passable but wouldn’t want to spend more than a couple of nights there.
Room very dated. Bed uncomfortable. Low water pressure in shower. For the price it is not good value.
As well always the stuff is nice and smiling, and it is a great location near the centrum
We had two balconies and the room was a bit cold
Blisko do centrum. Dobre śniadania.
Problem z ciepłą wodą w strefie spa.
good price quality ratio
nobody speaks english, I was travelling for work so I was with a Polish colleague otherwise it would have been impossible to interact with the staff. The rooms are old and would need renovation, but as I told it's good for the price. My room was extremely hot, even if the radiator was off... so I didn't understand from where such hot came from... but I had to sleep with the window wide open
Nothing. Food was terrible and the bed was as hard as concrete !
Everything about the place, I've never stayed at such a disgusting hotel. I would have left but a refund wasn't possible.
lovely staff and fantastic breakfast
sauna was closed due to damage (supposedly for few weeks), which would not have been an issue if this was advised upon booking. Unfortunately sauna was one of the reasons for choosing this hotel, therefore it was major disappointment upon arrival.
Super hotel.. Blisko do centrum
Polecam
Exceptional
Very good
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Hot tub/Whirlpool
- Indoor pool
Fitness & Spa
- Spa
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Health & Safety
- Health Services
- Daily disinfection
Accessibility
- Handicapped Rooms/Facilities
- Accessible toilet
- Facilities for disabled guests available
- Wheelchair accessible
General
- Pets Allowed
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 4:00 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 4 to 12 can stay with extra bed, subject to additional charges. |
| Pets | Pets are allowed. Charges may apply. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Please note that renovation work of the poolside terraces will be carried out from 02/06/2026 to 15/08/2026. Please note that some rooms may be affected by noise.Guests under the age of 18 can only check in with a parent or official guardian. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
Location
Szpitalna 88, Ustroń
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