Bastion Hotel Heerlen

hotel is at the highway with parking and relatively well priced

the place needs a fresh up

The staff and location are nice

Parking can be a bit tricky when the hotel is fullb

The staff and location are nice

Parking can be a bit tricky when the hotel is fullb

Check in and check out were fast

- very poor room isolation - my room was next to the hallway door which has been slammed by guests as of 4 am- sewage smell & black mold in the bathroom. There were no slippers provided and it didnt feel clean, especially floor. Therefore didnt attempt to take a shower, as saw mold on the ceiling - was not hygenic- toilet flush didnt work properly - had to press few times to stop water flow- fridge has been turned off - when I put my food I didnt notice and it has gone bad by the morning. The plug in is far hidden on the floor and there has not been any information provided during check in or on the fridge that it needs to be plugged in under the table - there was no kettle in the room - had to ask reception to provide- coffee capsules were very cheap and as a result smashed when trying to use coffee machine Would not recommend to stay in this place -

It was really modern and classy at the same time! We only stayed for a night but it was really nice! Clean, comfy ! I recommend!!

I didn’t find something that I didn’t like!

Conveniently situated, solid quiet room Lovely big king sized bed

Breakfast expensive.. room smallish

Good location good breakfast

Just dirty…room cleaning people are not good also

I really enjoyed my stay! The room was comfortable, with a large bed and a big TV which made relaxing easy. It was great to have a fridge and a coffee maker in the room — very convenient.Breakfast was delicious with a good variety of options on the menu, and dinner was also very tasty. I appreciated that the front desk staff were available 24/7 — they were helpful throughout my stay.

Didn't have breakfast but the food i saw looked nice and the location was fine and in a quiet spot

Bathroom was very clean, bed was great size, TV was very good and big.

No air conditioning, only one fan, lighting was awful, room was completely dark, door was jammed, safe didn’t work properly. Not enough pillows.

Staff were excellent and could not have been more helpful ... very easy to find and convenient for Heerlen and onward travel

there was no air conditioning and it was unbearably hot ... window was very small and fan did not help

Every day the same offer.

No lockable cabinet, little el. sockets.

I needed a place to stay for 1 night only. Was quiter basic but was adequate for my needs

Location is a little bit out of the way

good breakfast, but for €17.50 it ***** welll should be.

didnt eat in restaurant in evening as pricey. Ate at Smulhoekje for half the price, a few mins drive away.

The staff

The coffee was like water, the safe did not work, the light of the toilet did not work properly… the smell of food spread to the all building

Nice staff, room was perfectly fine.

Noisy, neighbors started a party from 11.30pm to 3 am...

Bed was very comfortable. Good coffee machine.

Pillow was too thin. Need selection of pillow types. Externally building and grounds very run down.

Staff were friendly and welcoming. Will definitely stay here again. Food was great too. Also great location for me.

The bed was great. Helpful staff. Location. Room was perfect value for money.

Cheaper dinners for guests wouldve let us had dinner at the location.

The room was clean.

Bathroom needs to be updated. Windows are not really sound proof and the highway is not far. No outlets and no night table at the bed to charge the phone.